Trutex School Uniform Shop Online in UK integrated Priority ERP solution that provides visibility across all key areas of the business

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The challenge icon

The Challenge

An un-integrated system to manage the stock fo the wholesale. retail and online businesses that led to massive inefficiencies. over-stocking and shortages. Priority was implemented with the aim to automate processes such as mailing invoices. statements and order confirmations to improve productivity. efficiency. and customer satisfaction.

The Results icon

The Results

A completely integrated ERP solution that provides visibility across all key areas of the business and generates significant savings of effort in all departments and processes. Priority ERP provided accurate cost information for each product using the comprehensive part parameter matrix and provided the ability to manage demand across the supply chain, receive and transmit orders, shipping information and invoices via various mediums, improve customer satisfaction, lower inventory values and plan purchases to maximise cash flows and profitability.

Established in 1865 as the Clitheroe Shirting Company. Trutex Ltd is the single largest independent school brand. The company produces an extensive range of schoolwear items.
Trutex distributes its uniforms and sportswear through a chain of independent retailers. through a unique mail order service. and through a 'Direct to Schools' scheme. where the schools receive a donation from Trutex with every purchase.
In 2009 Trutex opened its first high street retail store. In 2008. Trutex launched the first full range of Fair Trade cotton schoolwear in response to consumer demand for ethically sourced and produced goods. Trutex operates out of one main building but has incorporated outsourced call centres and warehousing.

Priority has dramatically improved the efficiency of Trutex·s business processes and made them more cost effective by establishing an automated system; from electronic order-ing to the automatic emailing of statements. invoices and order and shipping confirmations. This alone saved Trutex around £15.000 in 2009.

Challenge

Solution

Result

Challenge

Trutex is a very active organisation and is always looking to see where they can improve their operations. Back in 2006. David Storey. the Managing Director of Trutex Ltd. recog-nised the need for a new IT system to help them continue their success.

The main issues driving the need for change were:

Solution

Priority delivered a completely inteOgrated ERP solution that provides visibility across all key areas of the business and gen-erates significant savings of effort in all de-partments and processes. Priority ERP provided accurate cost information for each product using the comprehensive part parameter matrix facility. It provides the abil-ity to manage demand across all elements of the supply chain. receive and transmit orders. shipping information and invoices via any medium required. improve customer satisfaction. lower inventory values and plan purchases to maximise cash flows and profitability. providing Trutex with a completely automated environment in which to do business with its many and varied customers. It was vital in 2006 when they started implementing Priority and it is just as vital to continue improving their business with
Priority today.
 

Result

The Priority implementation has so far achieved:

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