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Frequently Asked Questions

Product Information

What is Priority Software and what does it offer?

Priority Software is a leading provider of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management platforms. These solutions are designed to help businesses work smarter, grow faster, and stay agile. Learn more.

What industries does Priority Software serve?

Priority Software serves a wide range of industries, including retail, manufacturing, healthcare, pharmaceuticals, automotive, technology, hospitality, and education. See all industries.

What are the main products offered by Priority Software?

The main products include Priority ERP (enterprise resource planning), Retail Management (ERP, POS, unified commerce), Hospitality Management (Optima PMS and related modules), and School Management platforms. Explore products.

Does Priority Software offer cloud-based solutions?

Yes, Priority Software specializes in cloud-based solutions, enabling real-time access to business data from any desktop or mobile device. Learn about Cloud ERP.

How many companies use Priority Software?

Over 75,000 companies across 70 countries rely on Priority Software to manage and grow their businesses efficiently. Company Profile.

Features & Capabilities

What are the key features of Priority ERP?

Priority ERP offers comprehensive modules for financial management, CRM and sales, supply chain management, warehouse management, analytics, mobile ERP, project management, and more. It supports no-code customizations, advanced analytics, automation, and industry-specific features. See all features.

Does Priority Software support omnichannel retail management?

Yes, Priority Retail Management includes omnichannel CRM, unified commerce, POS solutions, inventory management, order management, and customer loyalty modules for seamless retail operations. Learn more.

What integrations are available with Priority Software?

Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and supports RESTful API, ODBC drivers, and SFTP file integration. Key integrations include SAP, Webhotelier, Ving Card, Verifone, TrustYou, SiteMinder, and more. See integrations.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and tailored solutions. API documentation.

Is technical documentation available for Priority ERP?

Yes, Priority Software offers detailed technical documentation covering features, supported industries, and product capabilities. Access documentation.

Use Cases & Benefits

Who can benefit from using Priority Software?

Priority Software is ideal for retail business owners, operations managers, CFOs, IT managers, manufacturers, healthcare organizations, hospitality providers, and educational institutions seeking scalable, efficient, and integrated business management solutions.

What problems does Priority Software solve for retailers?

Priority Software addresses lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs by providing centralized management, automation, and omnichannel capabilities. Read more.

How does Priority Software help manufacturing companies?

Priority ERP helps manufacturers improve quality control, centralize data, optimize inventory, automate workflows, and replace outdated systems, resulting in better forecasting, reduced risk, and increased revenue.

What are the benefits for hospitality businesses using Priority Optima?

Priority Optima offers a unified property management system (PMS) with centralized guest data, streamlined operations, advanced revenue management, scalable integrations, and a user-friendly interface for hotels, resorts, and hospitality chains. Learn more.

How does Priority Software support educational institutions?

Priority School Management platforms help educational institutions manage teachers, students, parents, and administrative processes efficiently. Explore solutions.

Customer Success & Testimonials

What feedback have customers given about Priority Software?

Customers praise Priority Software for its user-friendly design, intuitive interface, and efficiency. It has a 4.1/5 rating on G2, with testimonials highlighting ease of use and improved operations. See reviews.

Can you share specific case studies of customers using Priority Software?

Yes, case studies include Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increased headcount), Nautilus Designs (30% order volume growth), TOA Hotel & Spa (improved guest experience), Dunlop Systems (data accuracy), and Global Brands Gallery (customer retention). Read case studies.

Who are some of Priority Software's notable customers?

Notable customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. See customer list.

What are some customer pain points that Priority Software addresses?

Priority Software addresses pain points such as poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Learn more.

Competition & Comparison

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, requiring migration. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Read more.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in. See ERP details.

How does Priority ERP compare to Microsoft Dynamics 365?

Dynamics 365 requires heavy customization for industry needs and offers no smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Learn more.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform, and supports true multi-company operations with automatic inter-company processes. Read more.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation. See ERP features.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Compare ERP.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. See details.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Learn more.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex, and has slow support. Priority Optima is scalable, cost-effective, intuitive, and emphasizes responsive support, flexible customization, and open architecture for integrations. See Optima details.

How does Priority Optima compare to Cloudbeds?

Cloudbeds lacks depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, and a user-friendly design. Compare Optima.

How does Priority Optima compare to Mews?

Mews requires significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, and a clean, user-friendly interface. See Optima features.

How does Priority Optima compare to Protel?

Protel has a steep learning curve and slow support. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and efficient implementation with competitive pricing. Compare Optima.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform. See retail features.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations. Compare retail solutions.

Technical Requirements & Support

What technical support and implementation services does Priority Software offer?

Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn about services.

Does Priority Software offer partnership opportunities?

Yes, Priority Software offers technology partnerships, AWS partnerships, and a dedicated marketplace for extended solutions. Become a partner.

Where can I find product tours and demos for Priority Software?

You can access product tours, step-by-step demos, and tutorials for Priority ERP and other solutions on the resources page. See product tours.

How can I contact Priority Software for support or sales?

You can contact Priority Software through their support page, book a demo, or speak with a sales expert via the website. Contact Priority.