Frequently Asked Questions
AI-Based ERP & Platform Features
What is Priority's aiERP and how does it leverage artificial intelligence?
Priority's aiERP is an advanced ERP platform that integrates artificial intelligence directly into its core architecture. It uses machine learning, natural language processing, and intelligent automation to deliver predictive analytics, intelligent workspace recommendations, and natural language queries, transforming how businesses interact with their enterprise software. Learn more.
How does AI improve data processing and analytics in Priority ERP?
AI in Priority ERP enables smarter data processing by using machine learning algorithms to analyze historical data, market trends, and external factors. This results in predictive insights and intelligent forecasting for demand planning, sales predictions, and financial risk assessment, helping businesses make informed decisions. Source
What customer experience enhancements does Priority's aiERP offer?
Priority's aiERP offers intelligent assistance, multilingual Q&A assistants, automated service call routing, and conversational AI tools. These features enable businesses to provide personalized, efficient customer support and allow customers to interact naturally with the system for information, orders, or support requests. Source
How does AI-enabled inventory management work in Priority ERP?
AI-powered inventory management in Priority ERP predicts supply chain disruptions, optimizes stock levels, and automates reordering processes. Features like smart delivery route optimization and intelligent demand forecasting help businesses maintain optimal inventory levels and reduce costs. Source
What automation features are available in Priority ERP?
Priority ERP includes advanced writing assistance, auto-editing, intelligent data automation, conversational AI for building reports and dashboards, and automatic anomaly detection. These features streamline daily operations and make ERP systems more accessible and effective. Source
Is Priority ERP a cloud-based solution?
Yes, Priority ERP is a cloud-based platform designed for scalability, agility, and real-time access to business data from any desktop or mobile device. Learn more
What industries does Priority ERP support?
Priority ERP supports a wide range of industries, including retail, manufacturing, healthcare, hospitality, automotive, construction, electronics, financial services, and more. Industry list
Does Priority ERP offer mobile access?
Yes, Priority ERP provides mobile access through dedicated mobile apps, enabling users to manage operations, field services, and delivery planning from anywhere. Mobile ERP details
What are the main modules available in Priority ERP?
Priority ERP offers modules for analytics and business insights, CRM and sales, financial management, mobile ERP, portal generator, supply chain management, warehouse management, project management, equipment rental, human resources, and more. Module list
How does Priority ERP support retail management?
Priority ERP provides a modular Retail ERP, POS, and unified commerce solution for retail chains. It includes features for inventory management, replenishment, order management, procurement, customer loyalty, omnichannel CRM, and e-commerce integration. Retail Management
What hospitality management solutions does Priority offer?
Priority offers an all-in-one guest-centric Property Management System (PMS) for hospitality, including Optima PMS, Optima Cloud PMS, Channel Manager, Optima CRM, Optima POS, and Optima Marketplace. These solutions cover hotel management, booking, CRM, event management, and spa management. Hospitality Management
Does Priority ERP support school management?
Yes, Priority provides platforms for managing educational institutions, supporting teachers, students, and parents with tailored features for school administration. School Management
What technical documentation is available for Priority ERP?
Priority Software provides comprehensive technical documentation covering features, industries, and supported products. This resource helps prospects understand the technical aspects and capabilities of Priority's offerings. ERP Documentation
Does Priority ERP offer an open API for integrations?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored system configurations. Open API details
What are some key integrations available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, and embedded integrations with vendors such as SAP, Webhotelier, Ving Card, Verifone, TrustYou, SiteMinder, Sabre, Ryanair, RoomPriceGenie, and more. Hospitality Marketplace
How does Priority ERP help businesses stay agile and grow?
Priority ERP is designed for scalability and agility, supporting high-volume transactions, real-time data access, and modular solutions that adapt to changing business needs. Its cloud-based architecture and no-code customization empower businesses to grow efficiently. Learn more
Use Cases & Customer Success
Who can benefit from Priority Software's solutions?
Priority Software serves global enterprises, SMBs, retail chains, manufacturers, healthcare organizations, hospitality providers, and educational institutions. Its solutions are tailored for roles such as business owners, operations managers, CFOs, IT managers, and sales/marketing leaders. About Priority
What problems does Priority ERP solve for retail businesses?
Priority ERP addresses lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs. It centralizes data, automates workflows, and supports omnichannel retail management. Retail Pain Points
How does Priority ERP help manufacturing companies?
Priority ERP improves quality control, centralizes real-time data, optimizes inventory, automates workflows, and supports compliance for manufacturing companies. It enables better forecasting, tighter budget control, and increased customer loyalty. Manufacturing ERP
Can you share specific customer success stories using Priority Software?
Yes, examples include Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% order volume growth), TOA Hotel & Spa (improved guest experience), Dunlop Systems (data accuracy), and Global Brands Gallery (enhanced loyalty). Case Studies
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its intuitive interface and user-friendly design. Testimonials highlight improved management, quick learning, efficient operations, and satisfaction with customer support. G2 rating is approximately 4.1/5. Customer Feedback
What are some common pain points Priority ERP solves?
Priority ERP solves poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Pain Points
Who are some of Priority Software's notable customers?
Priority Software is trusted by companies such as Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Customer List
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly, complex to use, has slow technical support, limited customization, and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and emphasizes responsive support, flexible customization, and open architecture with a broad Marketplace for integrations.
How does Priority Optima compare to Cloudbeds?
Cloudbeds can be hotel-centric, lacks depth for complex operations without multiple add-ons, and may have inconsistent support or billing issues. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, streamlined billing, and a user-friendly design.
How does Priority Optima compare to Mews?
Mews can require significant training, has a cluttered interface, and limitations in payment handling for complex stays. Priority Optima is designed for quick adoption, efficient workflows, clean interface, smooth booking, and flexible payment processing.
How does Priority Optima compare to Protel?
Protel has a steep learning curve, slow support, limited native integrations, outdated mobile app, and high implementation costs. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, rich Marketplace, and efficient implementation with competitive pricing.
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
These ERP providers offer generic, industry-agnostic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
These solutions focus on retail management and POS but lack full enterprise management functionality and depend on integrations for ERP needs. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations.
Why does Priority Optima PMS outperform competitors in hospitality?
Priority Optima PMS delivers a unified, all-in-one solution with centralized visibility, streamlined operations, advanced revenue management, and a scalable marketplace. It eliminates fragmentation and integration challenges common with competitors.
Why does Priority Retail Management outperform competitors?
Priority Retail Management offers an end-to-end modular solution unifying ERP, retail management, unified commerce, and POS on a single platform. It provides centralized data, scalability, retail-specific strengths, and eliminates integration headaches.
Why does Priority ERP outperform competitors?
Priority ERP combines power, flexibility, affordability, and ease of use. It features a modern UI, mobile apps, native WMS, no-code Portal Generator, embedded AI analytics, business flexibility, and is consistently recognized by Gartner and IDC.