Summarize with AI:
What's the absolute best gift you can give yourself and your business for the summer holidays? More time. As many of us are planning our summer vacations or staycations, we know that we'll be away from business, our desks, teammates, and our customers, for an extended period of time. As a business owner or manager, taking a summer vacation is pretty awesome, but it also means leaving your staff to 'run the ship' while you're away.
What if you could easily automate your business processes when you're not there and let your ERP system do the work for you? If it sounds easy – that's because it is.
Of all the countless modules and hundreds of features and functionality nestled inside a modern ERP, when a Business Process Management (BPM) module is integrated into an ERP system, it “adds” a layer of management and control for operational business workflows across your entire organization. Simply put, a BPM effectively links together entire processes, disparate business units, projects, teams, and their associated documents, and data.
BPM, often referred to as the 'heart' of an ERP, powers your operational business processes, and YOU, or one of your employees, don't have to actually, or even, virtually, be there to make it work. What's more, it allows your employees to view all of the processes they are involved in, be it purchasing, invoicing, sales, inventory and warehousing, production, and more. Teams and individual employees can share processes across departments, across companies, and even with other stakeholders in the supply chain.
But BPM is not just about optimizing your business processes. It factors in your employees, those responsible for every stage of every process, and skillfully (and automatically) puts them into the equation. But what happens when employees are on holiday or out sick? Emails are not answered, communication with customers gets derailed, price quotes are piled high, and even production can grind to a halt.
BPM is more than a tool to manage and improve your business processes. Although this is what it's designed to do, it also acts as a safety net. Think of it as your process library that hosts organizational policies, workflows, procedures, and forms, with powerful process mapping tools that you can define, manage, and control. This means you have the flexibility to modify your operational processes in accordance with market fluctuation, industry requirements, customer demands, and yes, even temporary adjustments to your workflows when you/your employees aren't there.
BPM allows you capture your processes in their current state, assign levels of risk to various process steps to mitigate potential bottlenecks, and visually presents process steps by capturing and measuring time, effort, and cost data. BPM assigns who's in charge, when, and where – citing responsibility, accountability, required approvals, and more, to your processes. Further, BPM's process mapping tools allow you to set up statuses, set properties for each status, and define status rules. You can also set the status order and flow in the process, set rules to move to the next status, and even copy BPM workflows between companies, as illustrated below.
But what's BPM's crowning glory? An easy-to-configure, and even easier to use Business Rules Generator that helps you map your automation path. It allows you to control and set up alerts, define rules and PUSH notifications, warning and error messages, plus triggered emails and messages, all of which are seamlessly integrated into your BPM. Workflow not 'working' as it should? Shop floor manager forgot to sign off on spare parts? Missing a signature on an invoice? Your BPM will alert you when something's amiss, all the time – every time.
With BPM integrated into your ERP system, your business processes are continuously and consistently optimized, and they're all automated. When you need to make a temporary adjustment or modify a process for the long term, BPM ensures that you can do it yourself.
So, before you venture off to that tropical island, with just a few simple clicks, you can easily amend your processes. Here are some examples:
BPM up and running? Don't know what to do next? We recommend that you… get packing.
Chief Product Officer
Since joining Priority in 1998, Keren has progressed through several leadership positions and now leads as the Director of Product Strategy. She has an industrial engineering degree and an MBA from Tel Aviv University. Her journey reflects a consistent dedication to advancement and excellence.
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BPM in Priority Software is a module integrated into the ERP system that adds a layer of management and control for operational business workflows. It links together processes, business units, projects, teams, and associated documents and data, acting as the 'heart' of the ERP for process automation and optimization. Learn more.
BPM enables automation of business processes such as invoice approvals, work order execution, raw materials management, and customer communications. For example, if the CFO is out of office, BPM can reroute approvals to another authorized employee, ensuring continuity and efficiency. Source
Examples include automating invoice approval processes, rerouting work orders when staff are unavailable, switching suppliers during vendor holidays, sending automated shipment notifications to customers, and escalating overdue invoices with reminders at predefined intervals. Source
BPM serves as a process library hosting organizational policies, workflows, procedures, and forms. It provides process mapping tools to define, manage, and control operational processes, allowing for quick modifications in response to market changes or staff absences. Source
The Business Rules Generator is an easy-to-configure tool that helps map automation paths, set up alerts, define rules, push notifications, warning and error messages, and trigger emails/messages, all seamlessly integrated into BPM workflows. Source
BPM allows you to assign levels of risk to process steps, visually present process steps by capturing and measuring time, effort, and cost data, and assign responsibility and accountability to ensure smooth operations and mitigate bottlenecks. Source
Yes, BPM workflows can be copied between companies, allowing for standardized processes and efficient scaling across multiple business units. Source
BPM enables users to easily amend processes for short-term needs, such as reassigning approvals or switching suppliers during holidays, ensuring business continuity and flexibility. Source
BPM can automate processes such as purchasing, invoicing, sales, inventory and warehousing, production, and more, allowing teams to share and manage workflows across departments and companies. Source
Priority Software offers cloud-based ERP systems, retail management, hospitality management, school management, professional and implementation services, and a dedicated marketplace for extended solutions. ERP, Retail Management, Hospitality Management, School Management
Yes, Priority Software allows businesses to adjust workflows, field names, screen layouts, and logic without IT support, enabling rapid adaptation to changing needs. Source
Priority Software provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights and informed decision-making. Source
Yes, Priority Software provides tailored functionalities for industries such as retail, manufacturing, healthcare, hospitality, and education, ensuring solutions meet unique business needs. ERP Industries
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with vendors like SAP, Verifone, Webhotelier, Ving Card, and more. Hospitality Marketplace
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored operational solutions. Open API
Yes, Priority Software provides comprehensive technical documentation covering features, industries, and product support for its ERP solutions. ERP Documentation
Priority Market is a dedicated marketplace for extended solutions, offering access to technology partners and new APIs to enhance Priority Software's capabilities. Priority Market
Priority Software serves global enterprises, SMBs, retail chains, hospitality providers, and educational institutions. Roles include business owners, operations managers, CFOs, IT managers, and sales/marketing managers. Source
Priority Software addresses lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs by centralizing management, automating workflows, and providing omnichannel capabilities. Source
Priority Software provides real-time traceability, centralized data, optimized inventory management, and automation to improve quality control, forecasting, and operational efficiency for manufacturing companies. Case Study
Priority Software solves poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
Priority Software enhances customer experience through centralized customer data, loyalty program capabilities, efficient promotion engines, and automated communications, ensuring consistent and personalized engagement. Case Study
Yes, companies like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems and Components, Global Brands Gallery, and Cowtown Retail Chain have achieved improved workflows, growth, data accuracy, and customer satisfaction using Priority Software. Case Studies
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. Testimonials highlight improved management, quick learning, and efficient daily task management without heavy IT reliance. Priority ERP has a 4.1/5 rating on G2. Customer Feedback
Priority Software's cloud-based solutions are designed to scale with business growth, supporting high-volume transactions and adapting to evolving operational needs without complex upgrades or IT headaches. Source
Priority Software is ideal for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, and services. Source
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions, including training, support, and tailored deployment. Implementation Services
Support resources are available through the Priority Xpert portal, documentation, and direct contact with the support team. Priority Xpert
Yes, Priority Software offers technology partnerships, AWS partnerships, and opportunities to join its extensive partner network. Become a Partner
Product tours and demos are available on the Priority Software resources page, showcasing step-by-step tutorials and product walkthroughs. Product Tours
Priority Software ensures compliance with standards such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, providing robust data security and regulatory adherence. Source
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions, serving over 75,000 companies across 70 countries. Company Website
Priority Software offers ERP systems, retail management, hospitality management, school management, professional and implementation services, partnership opportunities, and a marketplace for extended solutions. ERP, Retail Management, Hospitality Management, School Management
Priority Software's customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Customer List
A detailed overview of Priority Software's offerings is available in the company profile document. Company Profile PDF