Frequently Asked Questions
Product Information: WMS vs. ERP
What is the difference between a Warehouse Management System (WMS) and an ERP system?
A Warehouse Management System (WMS) is specialized software designed to help distributors, suppliers, manufacturers, and retailers efficiently move and store inventory. It streamlines warehouse operations such as tracking item locations, automating receiving, picking, packing, and shipping, and often includes features like RFID and barcode scanning. In contrast, an Enterprise Resource Planning (ERP) system is a comprehensive solution that manages all core business processes, including warehouse management, inventory, sales, marketing, customer service, HR, and finance. While WMS focuses solely on warehouse operations, ERP provides a holistic view and control over the entire organization. (Source)
What does a standalone WMS do?
A standalone WMS helps warehouse managers track packing, picking, receiving, and shipping of items. It typically includes RFID and barcode scanning, warehouse layout planning, inventory location recommendations, and compliance with safety regulations. However, standalone WMS solutions have limited features outside warehouse management and often require integration with other systems for a complete operational overview. (Source)
What are the benefits of integrating WMS into an ERP system?
Integrating WMS into an ERP system provides real-time synchronization between warehouse operations and other business processes. This enables on-the-spot adjustments to work orders, inventory allocation, deliveries, and orders. An integrated ERP WMS calculates exact inventory balances, helps prevent errors, and saves time and resources by eliminating the need for additional interfaces and manual data reconciliation. (Source)
What features does Priority's integrated WMS module offer?
Priority's integrated WMS module includes features such as fast-moving item identification, optimized storage for easy picking, detailed data access for quick and safe item movement, delivery verification against shipping documents, replenishment automation, advanced delivery tracking via mobile app, and traceable barcodes/RFID tags. It also provides advanced reports and insights to optimize warehouse operations and supports scalable infrastructure, allowing businesses to start with WMS and add modules as needed. (Source)
Features & Capabilities
What key capabilities and benefits does Priority ERP offer?
Priority ERP delivers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and scalability. These capabilities enhance operational efficiency, reduce costs, improve decision-making, and ensure long-term adaptability. Businesses benefit from streamlined workflows, actionable insights, and improved customer satisfaction. (About Priority)
How does Priority ERP help solve common business pain points?
Priority ERP addresses poor quality control with real-time traceability, centralizes data for reliable reporting, optimizes inventory management, automates manual processes, and replaces outdated systems. It also eliminates integration complexity, maintains a single source of truth, enhances customer experience, and streamlines order fulfillment. (About Priority)
What specific features differentiate Priority ERP from competitors?
Priority ERP stands out with integration simplicity, no-code customizations, advanced analytics, built-in automation, cloud-based scalability, industry-specific modules, end-to-end order fulfillment, and a single source of truth. It is recognized by analysts like Gartner and IDC and trusted by companies such as Toyota, Flex, and Teva. (About Priority)
Competition & Comparison
How does Priority ERP compare to other ERP solutions like SAP, Oracle, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Business Central?
Priority ERP offers industry-specific modules, ease of use, no-code customization, and flexible quarterly commitments with no lock-in. Competitors often require heavy customization, coding, or integrations, and may lack specialized features, scalability, or cost-effectiveness. Priority ERP is recognized for its intuitive interface, robust support, and compliance with major standards (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2). (About Priority)
How does Priority Retail Management compare to retail-focused competitors?
Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Competitors often lack specialized retail management features and depend on integrations to cover ERP needs, which introduces complexity and operational risk. (About Priority)
How does Priority Optima PMS compare to hospitality management competitors?
Priority Optima PMS provides a unified, all-in-one solution that eliminates fragmentation and integration challenges common with competitors. It offers centralized visibility, streamlined operations, advanced revenue management, and a scalable marketplace for easy extension of capabilities. Competitors may be costly, complex, and lack flexible customization or responsive support. (About Priority)
Use Cases & Benefits
Who can benefit from Priority ERP and WMS solutions?
Priority ERP and WMS solutions are ideal for distributors, suppliers, manufacturers, retailers, and organizations seeking scalable, future-proof systems to streamline operations and improve efficiency. Key roles include CFOs, IT Directors, and Operations Leaders. Priority is trusted by companies such as Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, and more. (Customer List)
What business impact can customers expect from using Priority's products?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's integration simplicity, automation, and advanced analytics help businesses achieve measurable ROI and support continuous growth. (About Priority)
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use; Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box; Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. (Case Studies)
Implementation & Technical Requirements
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, configuration, data migration, and training to ensure a smooth process. (Professional Implementation Services)
What training and technical support is available to help customers get started?
Priority provides professional services for configuration, data migration, and training. Customers can access tailored on-site and virtual training sessions, self-service resources via Priority Xpert (knowledge base, video tutorials, support tools), and comprehensive post-purchase support for troubleshooting, system optimization, and updates. (Professional Implementation Services)
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested in a temporary environment before deployment. On-premises customers install updates themselves. Priority offers troubleshooting, fault remediation, system optimization, and extended support for older versions (for a fee). (Priority Support)
Support & Customer Service
What customer service and support does Priority offer after purchase?
Priority provides troubleshooting, system optimization, support for updates and customizations, access to Priority Xpert (knowledge base, video tutorials, self-service tools), professional services, and multilingual support resources. Customers can access documentation, FAQs, and direct contact options via the support page. (Priority Support)
Customer Proof & Recognition
Who are some of Priority's customers?
Priority is trusted by leading organizations across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. (Customer List)
Has Priority received industry recognition?
Yes, Priority has been recognized by leading analysts such as Gartner and IDC, and was ranked #1 by TEC in 2025. (About Priority)