Frequently Asked Questions
Features & Capabilities
What features does Priority ERP offer to support real-time business growth?
Priority ERP delivers real-time visibility across departments, unifies business data, and provides live dashboards and reports for faster, more confident decisions. Key features include centralized cloud-based data, agile operations, instant financial insights, synchronized sales and customer service, proactive inventory and supply chain planning, and advanced AI-driven analytics. Learn more at About Priority.
Does Priority ERP support no-code customizations?
Yes, Priority ERP allows businesses to easily adjust field names, screen layouts, and workflows without IT support. This flexibility enables rapid adaptation to changing business needs and reduces reliance on technical resources.
What advanced analytics capabilities does Priority provide?
Priority offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. These analytics help businesses forecast, control budgets, and improve customer loyalty.
How does Priority ERP handle automation?
Priority ERP includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency across departments.
Does Priority ERP offer industry-specific features?
Yes, Priority ERP provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality, ensuring solutions are designed for unique business needs.
How does Priority ERP ensure a single source of truth for business data?
Priority ERP maintains centralized data repositories, ensuring consistent and accurate information across all departments. This eliminates the need for multiple data repositories and reduces synchronization challenges.
Use Cases & Benefits
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority ERP streamlines workflows, automates processes, and provides actionable insights, helping businesses grow and respond to market changes. Learn more at About Priority.
Who is the target audience for Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with end-of-life software. Learn more at Priority ERP Overview.
What core problems does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, inventory management issues, outdated systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and end-to-end order management. See more at About Priority.
What pain points do Priority ERP customers commonly face?
Common pain points include poor quality control, disconnected systems, poor reporting, inventory inaccuracies, outdated legacy systems, manual processes, security risks, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Priority ERP is designed to address these challenges directly.
Customer Proof & Testimonials
Who are some of Priority's customers?
Priority is trusted by leading organizations across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. For more, visit Our Customers.
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. These testimonials highlight Priority's user-friendly design and adaptability.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Learn more at Priority ERP Overview.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
Implementation & Adoption
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Learn more at Professional Implementation Services.
How easy is it to get started with Priority ERP?
Priority makes it easy to get started through professional services (configuration, data migration, training), tailored on-site and virtual training, and self-service resources via Priority Xpert (knowledge base, video tutorials, support tools).
What training and technical support is available to help customers adopt Priority ERP?
Priority provides professional services during implementation, tailored training sessions, self-service resources (Priority Xpert), and comprehensive post-purchase support including troubleshooting, system optimization, and assistance with updates or customizations. Learn more at Professional Implementation Services.
Support & Maintenance
What customer service or support is available after purchasing Priority ERP?
Priority offers troubleshooting, system optimization, support for updates and customizations, access to Priority Xpert (knowledge base, tutorials, self-service tools), professional services, and multilingual support resources. For more information, visit Priority's Support Page.
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest versions, plus extended support for older versions (for a fee). Learn more at Priority Support.
Why Choose Priority?
Why should a customer choose Priority ERP over alternatives?
Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by analysts like Gartner and IDC. Trusted by companies such as Toyota, Flex, and Teva, Priority delivers efficiency, adaptability, and long-term value. Learn more at About Priority.