Frequently Asked Questions
Product Information & Core Modules
What are the essential ERP modules for manufacturing offered by Priority?
Priority ERP provides a comprehensive suite of modules for manufacturing, including Material Requirements Planning (MRP), Product Data Management (PDM), Engineering Change Management & Revision Control, Multi-Division Coordination, Quality Assurance & Control, Lot Tracking & Full Traceability, and Advanced Inventory & Supply Chain Management. These modules support real-time monitoring, automation, and data-driven decision-making, helping manufacturers optimize processes, reduce costs, and increase productivity. Learn more.
How does Priority ERP support discrete and process manufacturing?
Priority ERP offers specialized modules for both discrete and process manufacturing. Discrete manufacturing modules include BOM management, production planning & costing, assembly line scheduling, inventory and traceability management, ERP & MRP integration, and robust quality control. Process manufacturing modules feature formula & recipe management, batch production & yield optimization, traceability & compliance enforcement, automated quality control, waste reduction, and full ERP & supply chain integration. This ensures manufacturers can efficiently manage diverse production models. Learn more.
Features & Capabilities
What key features make Priority ERP stand out for manufacturers?
Priority ERP stands out with integration simplicity (modular, all-in-one solution), no-code customizations, advanced analytics (hundreds of pre-defined reports), built-in automation and AI recommendations, cloud-based scalability, and industry-specific features for manufacturing, retail, healthcare, and hospitality. It also offers end-to-end order fulfillment, centralized data repositories, and has been recognized by Gartner and IDC. Learn more.
How does Priority ERP help manufacturers move towards Industry 4.0 and Industry 5.0?
Priority ERP supports Industry 4.0 and 5.0 by integrating smart manufacturing technologies such as IoT-enabled machines, cyber-physical systems, and cloud computing. It enables predictive analytics, machine automation, real-time monitoring, and digital twins for simulation and disruption prevention. Industry 5.0 features include enhanced personalization, human-centric production, and seamless collaboration between people and machines. Learn more.
Does Priority ERP offer real-time analytics and forecasting?
Yes, Priority ERP provides real-time analytics and forecasting tools that enable manufacturers to allocate labor, raw materials, and machinery more effectively. These capabilities support data-driven decision-making, predictive modeling, and proactive disruption prevention. Learn more.
How does Priority ERP minimize errors and boost productivity?
Priority ERP incorporates real-time alerts, automated workflows, IoT-driven sensors, and AI-powered diagnostics to detect inefficiencies early and automate corrective measures. This minimizes manual errors, maximizes efficiency, and ensures high productivity and precision in manufacturing. Learn more.
Pain Points & Business Impact
What common manufacturing pain points does Priority ERP solve?
Priority ERP addresses poor quality control (real-time traceability), lack of data flow (centralized real-time data), poor inventory management (optimized levels and forecasting), outdated ERP systems (future-proof platform), manual processes (automation), reliance on spreadsheets (centralized ERP), limited flexibility (scalable solutions), integration complexity (modular all-in-one solution), fragmented data (single source of truth), customer frustration (centralized customer data and loyalty programs), operational inefficiencies (automated workflows), and complex order fulfillment (optimized routing and inventory utilization). Learn more.
What business impact can manufacturers expect from using Priority ERP?
Manufacturers using Priority ERP can expect enhanced operational efficiency, reduced costs, improved decision-making, long-term adaptability, and increased customer satisfaction. Features like integration simplicity, no-code customizations, advanced analytics, automation, and scalability drive measurable improvements in productivity and profitability. Learn more.
Competition & Comparison
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Learn more.
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Learn more.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Learn more.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Learn more.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Learn more.
Use Cases & Target Audience
Who is the target audience for Priority ERP?
Priority ERP is designed for CFOs, IT Directors, and Operations Leaders at organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is ideal for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Learn more.
What types of companies use Priority ERP?
Priority ERP is trusted by leading companies across industries, including Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. In retail, customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. See more customers.
Implementation, Training & Support
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority provides professional services (configuration, data migration, training), on-site and virtual training, and self-service resources via Priority Xpert for a smooth adoption process. Learn more.
What training and technical support is available for Priority ERP customers?
Priority offers professional services (configuration, data migration, training), tailored on-site and virtual training sessions, self-service resources via Priority Xpert (knowledge base, video tutorials, support tools), and comprehensive post-purchase support (troubleshooting, system optimization, updates, and customizations). Learn more.
What customer service and support does Priority provide after purchase?
Priority provides troubleshooting, system optimization, support for updates and customizations, access to Priority Xpert (knowledge base, video tutorials, self-service tools), professional services during implementation, and multilingual support resources. Extended support is available for customers who do not install updates, for an additional fee. Learn more.
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested in a temporary environment before deployment. On-premises customers install updates themselves. Priority offers fault remediation for the latest and second latest software versions and extended support for older versions (for a fee). Learn more.
Customer Proof & Ease of Use
What feedback have customers shared about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. These testimonials highlight Priority's user-friendly design and adaptability. See case studies.
Customer Logos & Industry Recognition
Which notable companies use Priority ERP?
Priority ERP is trusted by global leaders such as Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. These companies span manufacturing, retail, technology, and healthcare. See more customers.