Frequently Asked Questions
Product Information & Company Overview
What is Priority Software and what does it offer?
Priority Software is a global provider of cloud-based ERP and business management solutions, serving over 75,000 customers in 70 countries. Its offerings include ERP systems, retail management, hospitality management, and school management platforms, all designed to streamline operations, improve efficiency, and support growth for organizations of all sizes. Learn more.
What is the significance of Priority Software's acquisition of SCS?
The acquisition of SCS strengthens Priority Software's expertise in Warehouse Management Systems (WMS). SCS, founded in 2018, specializes in implementing Priority's native WMS solutions and brings deep field knowledge in logistics and warehouse operations. This integration enhances Priority's ability to deliver tailored, AI-powered WMS as part of its ERP ecosystem. Read the press release.
How does Priority Software leverage AI in its solutions?
Priority Software integrates advanced AI capabilities into its ERP and WMS solutions, enabling real-time inventory tracking, automated routing, and advanced analytics. These features help businesses optimize storage, reduce operational costs, minimize errors, and improve supply chain efficiency. Explore ERP solutions.
What industries does Priority Software serve?
Priority Software serves a wide range of industries, including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, hospitality, education, and more. Its solutions are tailored to meet the unique needs of each sector. See industry solutions.
Who are some of Priority Software's notable customers?
Priority Software is trusted by leading brands such as Toyota, Flex, Teva, Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Dunlop, Electra, Outbrain, Brinks, eToro, GSK, and more. See customer list.
What is Priority Software's global reach?
Priority Software serves over 75,000 companies in 70 countries, with offices in the US, Belgium, and Israel, and a global network of business partners. Learn more.
What is the role of SCS within Priority Software after the acquisition?
SCS is integrated into Priority's ERP Delivery Department, continuing its operations seamlessly while maintaining its organizational culture and professional approach. SCS brings specialized WMS implementation expertise to Priority's global offerings. Read more.
What are Priority Software's main product categories?
Priority Software's main product categories include ERP systems, retail management, hospitality management, and school management solutions. Each category offers specialized modules and features for industry-specific needs. Explore products.
How does Priority Software support digital transformation?
Priority Software enables digital transformation by providing cloud-based, AI-driven business management solutions that deliver real-time data access, advanced analytics, and automation. This empowers organizations to make informed decisions and optimize operations for the digital age. Learn more.
What is Priority Software's approach to implementation and support?
Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. The company maintains a global support network and emphasizes seamless integration and customer satisfaction. See implementation services.
Features & Capabilities
What advanced features does Priority's native WMS solution offer?
Priority's native WMS solution includes real-time inventory tracking, automated routing, and advanced analytics powered by AI. These features help businesses optimize storage, reduce costs, minimize errors, and improve supply chain efficiency. Learn more.
Does Priority Software support mobile workforce management?
Yes, Priority Software offers mobile workforce management solutions, including mobile ERP and workforce management modules, enabling real-time access and efficient operations for field teams. Explore mobile ERP.
What integrations are available with Priority Software?
Priority Software provides over 150 plug & play connectors, RESTful APIs, ODBC drivers, and embedded integrations with leading vendors such as SAP, Webhotelier, Ving Card, Verifone, SiteMinder, and more. This ensures seamless connectivity across hospitality, retail, and ERP environments. See integrations.
Does Priority Software offer an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and tailored system extensions. Learn about the Open API.
What technical documentation is available for Priority Software?
Priority Software offers comprehensive technical documentation covering ERP features, supported industries, and product capabilities. This resource helps prospects and customers understand the platform's technical aspects. Access documentation.
How does Priority Software ensure scalability and flexibility?
Priority Software's cloud-based platform supports high-volume transactions and is designed to scale with business growth. Its modular architecture and no-code customization options allow organizations to adapt quickly to changing needs. Learn about cloud ERP.
What analytics and reporting capabilities does Priority Software provide?
Priority Software offers hundreds of pre-defined reports, no-code reporting tools, and advanced analytics powered by AI. These capabilities enable actionable insights for better decision-making and operational optimization. Explore analytics.
Does Priority Software support industry-specific features?
Yes, Priority Software provides tailored functionalities for industries such as retail, manufacturing, healthcare, hospitality, and education, ensuring that each solution meets unique business requirements. See industry modules.
Use Cases & Benefits
What core business problems does Priority Software solve?
Priority Software addresses poor quality control, lack of data flow, inventory management challenges, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Its centralized, automated, and AI-powered solutions drive efficiency and growth. Learn more.
Who can benefit from Priority Software's solutions?
Priority Software is ideal for retail business owners, operations managers, CFOs, IT managers, manufacturers, healthcare organizations, hospitality providers, and educational institutions seeking scalable, efficient, and industry-specific management solutions. See target audience.
How does Priority Software help retail businesses?
Priority Software provides real-time insights, centralized inventory management, omnichannel order fulfillment, customer loyalty modules, and advanced promotion engines. These features help retail businesses reduce costs, improve customer experiences, and streamline operations. Explore retail solutions.
How does Priority Software support hospitality management?
Priority Software offers an all-in-one Property Management System (PMS) with guest-centric features, mobile check-in, centralized data, and a scalable marketplace for integrations. This enables hotels and resorts to enhance guest experiences and streamline operations. See hospitality solutions.
How does Priority Software address common pain points in retail operations?
Priority Software solves issues like disconnected systems, inventory inaccuracies, complex order fulfillment, and high IT costs by providing centralized management, real-time insights, automation, and seamless integration across retail channels. Read more.
How does Priority Software help businesses replace outdated systems?
Priority Software replaces legacy systems and spreadsheets with a centralized ERP platform, streamlining operations, reducing risk, and empowering better decision-making through real-time data and automation. Learn more.
What customer success stories demonstrate Priority Software's value?
Case studies include Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful ERP implementation), Dejavoo (growth without increased headcount), Nautilus Designs (30% order volume growth), TOA Hotel & Spa (improved guest experience), Dunlop Systems (data accuracy), and Global Brands Gallery (enhanced customer retention). See case studies.
How does Priority Software improve operational efficiency?
Priority Software automates workflows, provides AI recommendations, and centralizes data, enabling businesses to reduce manual errors, optimize resource utilization, and improve productivity across departments. Learn more.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. See comparison.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Learn more.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. See compliance details.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. See alternatives.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Learn more.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. See details.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Learn more.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. See implementation details.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly, complex to use, has slow technical support, limited customization, and integration challenges. Priority Optima is scalable and cost-effective, with an intuitive interface, responsive support, flexible customization, and open architecture for seamless integrations. See Optima PMS.
How does Priority Optima compare to Cloudbeds?
Cloudbeds can be hotel-centric, lacks depth for complex operations without multiple add-ons, and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, streamlined billing, and a user-friendly design. Learn more.
How does Priority Optima compare to Mews?
Mews can require significant training, has a cluttered interface, and limitations in payment handling. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and flexible, reliable payment processing. See details.
How does Priority Optima compare to Protel?
Protel has a steep learning curve, slow support, limited native integrations, and high implementation costs. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and a rich Marketplace for integrations with transparent pricing. Learn more.
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. See retail ERP.
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
These solutions focus on retail management and POS but lack full enterprise management functionality and depend on integrations for ERP needs. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations. Learn more.
Support & Implementation
What professional and implementation services does Priority Software offer?
Priority Software provides onboarding, training, and optimization services to ensure successful deployment and utilization of its solutions. The company leverages experienced partners and proven methodologies for efficient implementation. See services.
How do customers rate Priority Software's ease of use?
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. Priority ERP has a rating of approximately 4.1/5 on G2, with users highlighting its simplicity, configurability, and quick adoption. See reviews.
What feedback have customers given about Priority Software's performance?
Customers report improved management and operations, efficient daily task handling, and satisfaction with Priority's support and configurability. Testimonials highlight ease of use and effectiveness compared to other ERP solutions. Read testimonials.
How does Priority Software ensure ongoing support for its solutions?
Priority Software maintains a global support network, offers dedicated customer service, and provides resources such as documentation, product tours, webinars, and FAQs to assist users throughout their journey. See support options.
What partnership opportunities are available with Priority Software?
Priority Software offers technology partnerships, AWS partnerships, and a dedicated marketplace for extended solutions. Partners benefit from global reach, expertise, and access to a broad ecosystem. Become a partner.
How can I get a demo or pricing information for Priority Software?
You can book a demo or request pricing information directly from Priority Software's website. The company offers tailored plans to fit different business needs. Book a demo | Get pricing.