Nope. UK business leaders don’t find it easy working from a mobile device.

working from a mobile device

That’s right. 72% of business leaders do not find it easy to carry out work from a mobile device. We were surprised too. This and other findings came from Priority’s recent survey* of 500 UK companies’ senior decision-makers in our search to reveal the true state of UK business mobility.

Revealing a gap in perception of mobile working and the reality of working practices, the research found that while 95% of those who are permitted to work on-the-go think mobility increases productivity, over a third (34%) do not have the correct technology to fulfill its potential and 43% cannot perform business-critical functions on a mobile application.

Surprising number of processes and tasks still carried out on desktops and laptops

While 88% of senior decision-makers said their business permits mobile working, laptops and desktops are still a major part of work life for many company leaders carrying out business-critical tasks:

  • 47% can only check customer data on a desktop/laptop
  • 47% can only submit expense reports from a desktop/laptop
  • 45% can only input a sales order on a desktop/laptop
  • 33% only send emails or message colleagues from a desktop/laptop

Barriers to fulfilling mobile working potential

A number of barriers to maximizing the mobile working experience within UK organizations were highlighted, including 35% of respondents citing it had a negative impact on customer service. Other barriers include:

  • 36% said businesses don’t trust employees to be as productive off-site as in the office
  • 35% said mobility has impacted team culture

Why your role in the company determines if you are more likely to work away from your computer

  • UK business leaders said those in senior management (74%) or sales and marketing (72%) are the most likely to work from a mobile device once a week or more
  • Conversely, almost a quarter of customer service reps and a quarter of production staff never work from home

So, what’s our take?

While UK business leaders are generally of the view that mobile working increases productivity, it’s clear from these findings that many businesses are struggling to perform business-critical functions from mobile devices. What’s more, there’s a big appetite for mobility within businesses, but for many, crucial day-to-day tasks are still being carried out on a laptop, with some employees never having the chance to work away from their desk.

A simple solution to improve efficiency and workflow for employees who rely on computers to access business systems is to choose a vendor that has the functionality to open up the software to a range of devices to enable you to access your data the way you want. Priority’s Mobile App Generator does just this and rather nicely too. It creates customized apps in minutes, allowing employees to quickly access core functions relevant to their job.

Priority Software provide ERP solutions for the UK Business Market. For more information visit: Priority ERP Software – Business ERP Solutions for the UK Market


*Survey Methodology

The state of business mobility survey targeted 500 senior decision makers in UK businesses using an online survey. The study, conducted by Atomik Research, analysed mobile/on-the-go working behavior of participants and their businesses. Respondents’ insights were further broken down based on demographic qualifiers, location, age, job level and sector. Priority Software completed this study to help businesses gain a better understanding of the challenges to maximizing the full potential of mobile working.

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The Author
Efrat Nakibly
Director of Consulting, Priority Software U.S.

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