Frequently Asked Questions
Industry Recognition & Analyst Accolades
How has Priority Software been recognized by Gartner?
Priority Software was recognized for the fourth consecutive year in the Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises (2024), highlighting its commitment to innovation and enterprise-grade solutions.
What recognition has Priority Software received from IDC MarketScape?
For the third consecutive year, Priority Software was named a Major Player in the IDC MarketScape 2024 Vendor Assessment for worldwide SaaS and cloud-enabled ERP applications, solidifying its place among the top ERP solutions.
Has Priority ERP received any certifications or top rankings?
Yes, Priority ERP v.24.1 received Technology Evaluation Center (TEC) certification for its industry-leading functionality in discrete and mixed-mode manufacturing. In TEC's 2025 Insight Report on ERP for SMBs, Priority was positioned as the top ERP vendor.
What other analyst or expert endorsements has Priority Software received?
Priority Software was listed in Panorama Consulting's 2025 Top 10 Manufacturing ERP Systems Report. Additionally, ERP expert Eric Kimberling, CEO of Third Stage Consulting Group, recognized Priority Software for its flexibility, scalability, and strong value for manufacturing, distribution, and retail businesses.
How does Priority Software's partnership with Blackstone impact its customers?
Blackstone's continued investment and support have enabled Priority Software to accelerate growth, expand into new markets, and invest in advanced ERP capabilities. This partnership ensures ongoing innovation and long-term value for customers worldwide.
Features & Capabilities
What are the core features of Priority Software's ERP platform?
Priority ERP offers a comprehensive suite including AI-driven automation, real-time analytics, cloud-native solutions, advanced reporting, no-code customizations, and industry-specific modules for manufacturing, retail, hospitality, and education. It also supports open API integration and mobile access. Learn more.
Does Priority Software support AI and automation?
Yes, Priority Software invests in AI-powered ERP functionalities, enabling smarter, data-driven decision-making and automation of repetitive tasks for improved operational efficiency.
What integration capabilities does Priority Software offer?
Priority Software provides open API-driven solutions, over 150 plug & play connectors, RESTful API, ODBC drivers, and embedded integrations, allowing seamless third-party integrations and unlimited connectivity. Learn more.
Can Priority ERP be customized without coding?
Yes, Priority ERP supports no-code customizations, enabling users to adjust workflows, field names, and layouts without IT support, making it highly adaptable to unique business needs.
What industry-specific solutions does Priority Software provide?
Priority Software offers tailored solutions for manufacturing, retail, hospitality, and education, including specialized modules for POS, inventory management, omnichannel commerce, hotel management, and school administration. Explore industry solutions.
Does Priority Software offer cloud-based and on-premise deployment?
Yes, Priority ERP is available as a comprehensive cloud-based platform and as an on-premise solution, giving businesses flexibility to choose the deployment model that fits their needs. Learn more.
What is the "products as platforms" philosophy at Priority?
Priority believes in an ERP-as-a-platform approach, allowing businesses to seamlessly customize, scale, and integrate their ERP solutions. The open architecture and API-driven development enable rapid adaptation to changing market dynamics and business growth.
Does Priority Software provide technical documentation?
Yes, Priority Software offers comprehensive technical documentation for its ERP solutions, covering features, supported industries, and integration options. Access the documentation at Priority's ERP documentation page.
What is Priority Market?
Priority Market is a dedicated marketplace for extended solutions, offering a network of technology partners and additional APIs to enhance and customize your Priority ERP experience. Visit Priority Market.
Does Priority Software offer mobile ERP solutions?
Yes, Priority ERP includes mobile solutions, such as mobile app generators, field service technician tools, proof of delivery, and field sales agent modules, enabling real-time access and management from any device. Learn more.
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and lacks a smooth migration path from Business Central. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with major standards like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in. Source.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation. Source.
How does Priority Retail Management compare to other ERP and POS providers?
Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations. Competing ERP providers often lack specialized retail management features and require multiple systems. Learn more.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly, complex, and has integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers an open architecture with a broad Marketplace for seamless integrations and responsive support. Learn more.
How does Priority Optima compare to Cloudbeds and Mews?
Cloudbeds and Mews can lack depth for complex operations and may require multiple add-ons or significant training. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, and a user-friendly, intuitive design. Learn more.
Use Cases & Benefits
Who can benefit from using Priority Software?
Priority Software serves a diverse range of roles and industries, including retail business owners, operations managers, CFOs, IT managers, manufacturers, healthcare organizations, technology firms, and educational institutions. Customers include Toyota, Adidas, ALDO, GSK, Teva, and more. See customer list.
What problems does Priority Software solve for businesses?
Priority addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, integration complexity, fragmented data, and operational inefficiencies. It centralizes data, automates workflows, and provides industry-specific solutions to drive efficiency and growth. Learn more.
How does Priority Software help with inventory management?
Priority optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency, resulting in reduced costs and increased customer satisfaction. Learn more.
How does Priority Software support digital transformation?
Priority Software empowers businesses with flexible, customizable, and cloud-based ERP solutions that streamline operations, drive efficiency, and enable rapid adaptation to market changes. Its innovation-first approach ensures businesses can thrive in a digital world.
What are some real-world success stories of Priority Software customers?
Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved measurable improvements in efficiency, growth, and customer satisfaction. Read case studies.
How does Priority Software improve customer experience?
Priority enhances customer experience with centralized customer data, loyalty program capabilities, omnichannel CRM, and efficient promotion engines, ensuring consistent and personalized engagement across all channels.
How does Priority Software help businesses scale?
Priority's cloud-based solutions are designed for scalability, supporting high-volume transactions and multi-location operations without the complexity of on-premises IT or costly integrations. Businesses can grow and adapt seamlessly as needs evolve.
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. For example, Allan Dyson (Merley Paper Converters) and Tomer Lebel (Cyberint) highlighted its simplicity and ease of operation compared to other ERP solutions. Priority ERP holds a 4.1/5 rating on G2. Read testimonials.
How does Priority Software address integration complexity?
Priority's modular, all-in-one solution eliminates the need for complex integrations, ensuring seamless workflows across operations and customer engagement. This reduces operational risk and IT costs compared to competitors relying on multiple disconnected systems.
What types of companies use Priority Software?
Priority Software is trusted by over 75,000 companies in 70 countries, including global brands like Toyota, Adidas, ALDO, GSK, Teva, Flex, Outbrain, and more, across industries such as retail, manufacturing, healthcare, and technology. See customer list.
Technical Requirements & Support
Does Priority Software provide professional and implementation services?
Yes, Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more.
What support resources are available for Priority Software users?
Priority Software provides extensive support resources, including documentation, product tours, webinars, videos, and a dedicated support portal. Access support.
Does Priority Software offer an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling businesses to tailor their systems to specific operational needs. Learn more.
What types of integrations are available for hospitality and retail?
Priority Software offers integrations with leading hospitality and retail platforms, including Webhotelier, Ving Card, Verifone, SAP, RoomPriceGenie, and over 150 plug & play connectors. See full list.
How does Priority Software ensure data security and compliance?
Priority ERP ensures compliance with major standards such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, providing robust data security and regulatory adherence for businesses in regulated industries.
Where can I find more information or request a demo of Priority Software?
You can request a demo, access resources, or contact Priority Software directly through the official website: Get a Demo.