Description
An application support (HelpDesk) is needed, to provide telephone technical support at the TIER 1-2 level for a software house in Yokneam!
Our software house is a leader in the development of software solutions for industry with specialization in integration with ERP systems
Responsibilities:
- Work and communicate with the system implementer and information system managers.
- Support for users failures, infrastructure problems (servers), and installation of systems on the client's servers.
- The position is full on Sunday toThursday between 09:00 and 18:00
Requirements
- Technical knowledge and control of Windows operating systems - a must!
- Technical support/helpdesk work experience - a must!
- Familiarity with ERP PRIORITY systems - an advantage
- Knowledge and experience working with IIS - an advantage
- Bachelor's degree in information systems and/or professional training in networks and systems - an advantage
- Experience with databases - SQL - an advantage
- Background in mobile and web systems - an advantage