Frequently Asked Questions
Product Information & Regulatory Compliance
What is the new invoice allocation regulation and how does Priority support it?
Starting January 1, 2025, every business issuing a tax invoice above 20,000 ILS (before VAT) must obtain a unique allocation number from the Israel Tax Authority. This number must be printed on the invoice as a condition for the customer to deduct input VAT. Priority is working closely with the Tax Authority to provide full support for this regulation, including the ability to obtain the approval number for invoices and receipts directly from within the Priority system. Learn more.
Is Priority ready for the new invoice allocation regulation?
Yes. Priority is actively collaborating with the Israel Tax Authority to ensure full compliance with the new regulation. The system will allow users to receive the required allocation number for invoices and receipts directly from within Priority, streamlining compliance for businesses. Read more.
Features & Capabilities
What features does Priority offer to help businesses comply with regulations?
Priority provides built-in support for regulatory requirements such as the new invoice allocation regulation, enabling businesses to obtain allocation numbers directly from the system. Additionally, Priority offers advanced automation, centralized data management, and industry-specific modules to ensure compliance and operational efficiency. More details.
What are the key capabilities and benefits of Priority's product?
Priority offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and cloud-based scalability. These capabilities help businesses streamline operations, reduce costs, improve decision-making, and ensure long-term adaptability. Learn more.
Does Priority support industry-specific requirements?
Yes. Priority provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. This ensures that businesses receive solutions designed for their unique operational and regulatory needs. Source.
Pain Points & Business Impact
What problems does Priority solve for businesses?
Priority addresses challenges such as poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. The platform provides real-time visibility, automation, centralized data, and industry-specific solutions to overcome these issues. Learn more.
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, and long-term adaptability. Priority's features such as automation, advanced analytics, and cloud scalability help businesses achieve measurable improvements in productivity and customer satisfaction. Source.
Competition & Comparison
How does Priority compare to other ERP and retail management solutions?
Priority stands out by offering a modular, all-in-one solution that eliminates complex integrations, provides a single source of truth, supports cloud-based scalability, and enables no-code customizations. Unlike competitors, Priority delivers industry-specific features, advanced analytics, and automation, and is recognized by analysts like Gartner and IDC. Trusted by companies such as Toyota, Flex, and Teva. Learn more.
Why should a customer choose Priority over alternatives?
Customers choose Priority for its integration simplicity, centralized data, cloud scalability, no-code customizations, advanced analytics, industry-specific features, automation, and proven trust. Priority is recognized by leading analysts and trusted by global brands, making it a preferred choice for efficiency and adaptability. Source.
Use Cases & Target Audience
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids the risks of end-of-life software and extensive customization. It is suitable for businesses in retail, manufacturing, healthcare, hospitality, and more. Learn more.
Implementation & Support
How long does it take to implement Priority and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within weeks, while tailored workflows or multi-site setups typically take 1-6 months. Priority offers professional services, configuration, data migration, and training, as well as self-service resources like Priority Xpert for a smooth onboarding process. Details.
What customer service and support does Priority provide after purchase?
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, tutorials, self-service tools). Professional services and multilingual support resources are also available. Support page.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers manage their own updates. Support includes troubleshooting, system optimization, and extended support options. Learn more.
Customer Proof & Testimonials
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, customizability, and intuitive interface. For example, Allan Dyson (Merley Paper Converters) noted full process automation and ease of use, while Tomer Lebel (Cyberint) highlighted that Priority is much easier and simpler to operate than other leading ERP solutions. Read customer stories.
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. See more.