Frequently Asked Questions
Product Information & BPM Capabilities
What is Priority Software's Business Process Management (BPM) tool?
Priority Software's BPM tool is a powerful mechanism that allows users to easily define, automate, and manage business processes within the Priority ERP system—without the need for programming. It enables organizations to set up process flows, automate actions like reminders, push notifications, webhooks, and user authentication, all in just a few minutes. This tool opens up extensive automation and efficiency opportunities across the organization. [Source]
How does Priority BPM help automate business processes?
Priority BPM enables automation of various business actions, such as sending automatic reminders to users or external contacts, push notifications to the Priority Mobile app, triggering webhooks for third-party software, and user validation. This automation streamlines workflows and reduces manual intervention, increasing efficiency across departments. [Source]
Is programming knowledge required to use Priority's BPM tool?
No, Priority's BPM tool is designed for ease of use and does not require programming knowledge. Users can define and automate business processes quickly and intuitively, making it accessible to a wide range of employees. [Source]
What types of automation can be set up with Priority BPM?
With Priority BPM, you can automate reminders (internal and external), push notifications to mobile devices, trigger webhooks for third-party integrations, and perform user authentication. These automations help organizations streamline operations and improve responsiveness. [Source]
How quickly can business processes be defined in Priority BPM?
Business processes can be defined in just a few minutes using Priority BPM, thanks to its intuitive interface and no-code approach. This allows organizations to rapidly adapt and automate workflows as business needs change. [Source]
What are the main benefits of using BPM in Priority ERP?
The main benefits include increased automation, improved efficiency, reduced manual errors, and the ability to quickly adapt business processes without IT involvement. BPM also enhances visibility and control over organizational workflows. [Source]
Can Priority BPM integrate with third-party applications?
Yes, Priority BPM can trigger webhooks to connect with third-party applications, enabling seamless integration and automation across your business ecosystem. [Source]
How does Priority BPM support mobile workflows?
Priority BPM supports mobile workflows by sending push notifications directly to the Priority Mobile app, ensuring users stay informed and can act on tasks in real time, even when on the go. [Source]
Where can I watch a webinar about Priority BPM?
You can watch an on-demand webinar about Priority BPM and its capabilities on YouTube or directly from the Priority Software website. [Source]
How does BPM in Priority ERP improve organizational efficiency?
BPM in Priority ERP improves efficiency by automating repetitive tasks, reducing manual errors, and ensuring that business processes are consistently followed across the organization. This leads to faster response times and better resource utilization. [Source]
Features & Capabilities
What features does Priority Software offer for business management?
Priority Software offers a comprehensive suite of cloud-based business management solutions, including ERP systems, retail management, hospitality management, and school management. Key features include automation, real-time data access, advanced analytics, no-code customization, and industry-specific modules. [ERP Details]
Does Priority Software support no-code customizations?
Yes, Priority Software enables businesses to adjust workflows, field names, and screen layouts without IT support, thanks to its no-code customization capabilities. This allows organizations to quickly adapt to changing business needs. [Source]
What analytics and reporting tools are available in Priority Software?
Priority Software provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights and data-driven decision-making for all business levels. [Source]
Does Priority Software offer industry-specific solutions?
Yes, Priority Software offers tailored solutions for industries such as retail, manufacturing, healthcare, hospitality, and education, ensuring that each sector's unique requirements are addressed. [ERP Details]
What integration options does Priority Software provide?
Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, ODBC drivers, RESTful API, and SFTP file integration for legacy systems. [Integration Details]
Does Priority Software have an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling businesses to tailor their systems to specific operational needs. [API Details]
Is technical documentation available for Priority Software?
Yes, Priority Software provides comprehensive technical documentation covering features, supported industries, and product details. [Documentation]
Use Cases & Benefits
Who can benefit from using Priority Software?
Priority Software serves a wide range of roles and industries, including retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in retail, manufacturing, healthcare, technology, and services. [Source]
What problems does Priority Software solve for businesses?
Priority Software addresses challenges such as poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. [Source]
How does Priority Software help retail businesses?
Priority Software provides real-time insights, centralized inventory management, omnichannel order fulfillment, loyalty program support, and advanced promotion engines, helping retail businesses reduce costs, improve efficiency, and enhance customer experiences. [Retail Management]
How does Priority Software support hospitality management?
Priority Software offers an all-in-one Property Management System (PMS) for hotels, covering guest-centric operations, advanced booking, and integration with leading hospitality platforms. [Hospitality Management]
What are some real-world success stories with Priority Software?
Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved measurable improvements in efficiency, growth, and customer satisfaction using Priority's solutions. [Case Studies]
What feedback do customers give about Priority Software's ease of use?
Customers consistently praise Priority Software for its intuitive interface, ease of use, and user-configurability. Reviews highlight improved management, quick learning, and efficient daily operations without heavy IT reliance. [Customer Feedback]
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major standards like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. [Comparison]
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. [Comparison]
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. [Comparison]
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. [Comparison]
How does Priority Retail Management compare to POS and unified commerce providers?
Unlike providers like Aptos, LS Retail, and Oracle Retail that require multiple systems and integrations, Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations. [Retail Management]
Why should a customer choose Priority Software over competitors?
Priority Software stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts and trusted brands like Toyota, Flex, and Teva. [About Priority]
Technical Requirements & Support
What technical support and implementation services does Priority Software offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. This includes training, support, and ongoing assistance. [Implementation Services]
Is Priority Software scalable for growing businesses?
Yes, Priority Software's cloud-based solutions are designed to scale with your business, supporting high-volume transactions and growth without the complexity of on-premises IT. [About Priority]
What types of companies use Priority Software?
Priority Software is used by over 75,000 companies in 70 countries, including major brands like Ace Hardware, ALDO, Adidas, Toyota, Flex, Dunlop, GSK, Teva, Outbrain, and more. [Customer List]
Where can I find additional resources and webinars about Priority Software?
You can access articles, brochures, recorded webinars, and customer stories on the Priority Software resources page. [Resources]
How can I book a demo of Priority Software?
You can schedule a demo directly through the Priority Software website by visiting the demo booking page. [Book a Demo]