Frequently Asked Questions
Features & Capabilities
What automation features does Priority offer to improve business efficiency?
Priority's automation tools enable users to automate repetitive tasks and workflows across the organization. By setting up macro rules and automatic filling (such as cross-sheet commands), Priority ensures continuity of operations and eliminates human errors. These features simplify complex processes and enhance communication between stakeholders, resulting in smarter, more effective work. Source
How does Priority's automation help reduce manual errors?
Priority's automation features allow users to transfer recurring tasks to automatic mode using macro rules and auto-fill functions. This ensures that activities and tasks continue seamlessly, minimizing the risk of human error and improving overall process reliability. Source
What are the key capabilities and benefits of Priority's product?
Priority offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and scalability. These capabilities streamline processes, reduce manual errors, and improve productivity. Businesses benefit from cost reduction, improved decision-making, long-term adaptability, and enhanced customer satisfaction. Source
Does Priority support no-code customizations?
Yes, Priority enables businesses to adjust field names, screen layouts, and workflows without IT support. This flexibility allows companies to quickly adapt to changing needs and reduces reliance on technical expertise. Source
What advanced analytics capabilities does Priority provide?
Priority offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. These analytics help businesses forecast, control budgets, and optimize operations. Source
How does Priority handle integration complexity?
Priority provides a modular, all-in-one solution that eliminates the need for complex integrations. This ensures seamless workflows across operations and customer engagement, reducing operational delays and inefficiencies. Source
Use Cases & Benefits
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Its solutions include real-time traceability, centralized data, optimized inventory, automation, and end-to-end order fulfillment. Source
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses in retail, manufacturing, healthcare, hospitality, and more. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's automation and analytics help businesses streamline processes and achieve measurable ROI. Source
Competition & Comparison
How does Priority compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Microsoft Navision?
Priority stands out by offering industry-specific features, no-code customizations, native WMS, and flexible, affordable pricing. Unlike competitors, Priority does not require heavy coding, forced migrations, or contract lock-ins. It supports multi-company operations, compliance with major standards, and is consistently recognized by Gartner and IDC. For detailed comparisons, see About Priority.
Why should a customer choose Priority over alternatives?
Priority offers integration simplicity, centralized data, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and is trusted by leading companies. These advantages make Priority a preferred choice for efficiency, adaptability, and long-term value. Source
Implementation & Support
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows or multi-site setups typically take 1-6 months. Priority provides professional services, configuration, data migration, and training, with self-service resources like Priority Xpert for a smooth onboarding process. Source
What customer service and support does Priority offer after purchase?
Priority provides troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, tutorials, self-service tools). Professional services include configuration, data migration, and training. Multilingual support resources are available on Priority's support page. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest versions, and extended support can be purchased. Source
Customer Proof & Testimonials
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies such as Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source