Frequently Asked Questions
Product Information
What is cloud-based ERP and how does it work?
Cloud-based ERP (Enterprise Resource Planning) is a software solution that helps organizations manage daily business activities such as accounting, procurement, project management, risk management, compliance, and supply chain operations. Unlike traditional on-premises ERP, cloud ERP is hosted on remote servers and accessed via the internet, eliminating the need for local installations and IT infrastructure. It offers real-time access to business data from any device, with updates and security managed by the provider. Source
What products and solutions does Priority Software offer?
Priority Software offers a range of cloud-based business management solutions including ERP systems, retail management, hospitality management, and school management platforms. These solutions are designed for various industries and business sizes, from global enterprises to small businesses. ERP, Retail Management, Hospitality Management, School Management
How does Priority ERP differ from traditional on-premises ERP?
Priority ERP in the cloud eliminates the need for local installations and expensive IT infrastructure. It provides faster implementation, lower costs, easier access to data from anywhere, and automatic updates and security managed by the provider. Source
What industries does Priority Software serve?
Priority Software serves industries including retail, manufacturing, healthcare, pharmaceuticals, hospitality, construction, agriculture, logistics, financial services, technology, and education. Source
What are the deployment options for Priority ERP?
Priority ERP offers multiple deployment options including SaaS (multi-tenant and single-tenant), public cloud, private cloud, and hybrid cloud. Source
Can Priority ERP be accessed from mobile devices?
Yes, Priority ERP is accessible from desktops, laptops, mobile devices, and tablets, enabling remote work and real-time access to business data. Source
What modules are available in Priority ERP?
Priority ERP offers modules for accounting, financial management, supply chain management, warehouse management (WMS), CRM and sales, payroll, project management, human resources, business intelligence, equipment rental, localizations, and more. Source
Does Priority Software offer solutions for retail management?
Yes, Priority Software provides a modular Retail ERP, POS, and unified commerce solution designed for retail chains, supporting inventory control, order management, customer loyalty, e-commerce, and omnichannel CRM. Source
What hospitality management solutions does Priority offer?
Priority Software offers Optima PMS, Optima CRM, Optima POS, Optima Event Management, Optima Marketplace, and solutions for hotel chains, independent hotels, hostels, vacation resorts, and spa management. Source
Does Priority Software provide school management solutions?
Yes, Priority Software offers platforms for managing educational institutions, including modules for student and parent feedback, teacher feedback, and school administration. Source
What professional and implementation services does Priority offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Source
Does Priority Software offer partnership opportunities?
Yes, Priority Software offers technology partnerships, AWS partnerships, and a dedicated marketplace for extended solutions. Source
Where can I find technical documentation for Priority ERP?
Technical documentation for Priority ERP, including features, industries, and supported products, is available at Priority's ERP documentation page.
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored solutions. Source
What integration options are available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with best-of-breed vendors. Source
Features & Capabilities
What are the main benefits of using Priority ERP in the cloud?
Priority ERP in the cloud offers increased performance, reduced operational costs, easy data access from anywhere, enhanced security, and real-time innovation. It enables organizations to scale efficiently and respond quickly to business changes. Source
How does Priority Software help improve business efficiency?
Priority Software streamlines and automates business processes across teams and departments, centralizes data, and provides real-time insights, leading to improved efficiency, productivity, and profitability. Source
What security features does Priority ERP provide?
Priority ERP ensures secure data transfer between company systems and hosting servers, offers user-level access controls, and provides robust data protection managed by the provider. Source
How does Priority Software support innovation?
Priority ERP provides real-time access to updated software versions, analytics, and reporting tools, enabling organizations to monitor workflows, respond quickly to supply chain changes, and foster innovation. Source
What problems does Priority Software solve for businesses?
Priority Software addresses poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
How does Priority Software help with remote work?
Priority ERP enables employees to access business data, sales, finance, HR, forecasting, customer service, and operational information from anywhere, supporting remote work and collaboration. Source
What feedback have customers given about Priority Software's ease of use?
Customers praise Priority ERP for its intuitive interface, user-friendly design, and ease of learning. It has a G2 rating of approximately 4.1/5, with testimonials highlighting efficient management and quick support. Source
What are Priority Software's competitive advantages?
Priority Software offers integration simplicity, no-code customizations, advanced analytics, automation, scalability, industry-specific features, end-to-end order fulfillment, single source of truth, and is recognized by Gartner and IDC. Source
What integrations are available for hospitality management?
Priority Hospitality Marketplace integrates with Webhotelier, Ving Card, Viajes el Corte Inglés, Vertical Booking, Verifone, Upstay/Plusgrade, TrustYou, Triptease, SiteMinder, SAP, and more. Source
Use Cases & Benefits
Who can benefit from Priority Software?
Priority Software benefits retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in retail, manufacturing, healthcare, pharmaceuticals, technology, and services. Source
Is Priority ERP suitable for global organizations?
Yes, Priority ERP is ideal for global organizations with offices in multiple locations, enabling collaboration with colleagues, suppliers, and partners worldwide. Source
How does Priority Software help retail businesses?
Priority Software helps retail businesses by providing real-time insights, operational efficiency, inventory management, omnichannel CRM, customer loyalty programs, and unified commerce solutions. Source
What pain points does Priority Software address for retail managers?
Priority Software addresses pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs. Source
How does Priority Software support manufacturing and automotive companies?
Priority ERP supports manufacturing and automotive companies by improving operational efficiency, data accuracy, and providing industry-specific modules for production, inventory, and supply chain management. Source
How does Priority Software help healthcare and pharmaceutical organizations?
Priority ERP helps healthcare and pharmaceutical organizations with compliance, streamlined operations, and centralized data management, supporting regulatory requirements and operational efficiency. Source
Can Priority Software help businesses transition from outdated systems?
Yes, Priority ERP replaces outdated systems and spreadsheets with a centralized platform, streamlining operations, reducing risk, and empowering better decisions. Source
What customer success stories are available for Priority Software?
Priority Software has case studies from Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems and Components, Global Brands Gallery, and Cowtown Retail Chain, showcasing improved workflows, growth, and operational efficiency. Source
Who are some of Priority Software's customers?
Priority Software's customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Source
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring migration. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and is not built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform, and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly, complex, and has slow support. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and open architecture for real-time integrations. Source
How does Priority Optima compare to Cloudbeds?
Cloudbeds lacks depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, and a user-friendly design. Source
How does Priority Optima compare to Mews?
Mews requires significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, and a clean, user-friendly interface. Source
How does Priority Optima compare to Protel?
Protel has a steep learning curve and slow support. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and efficient implementation. Source
How does Priority Retail Management compare to ERP competitors?
ERP competitors offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments. Source
How does Priority Retail Management compare to POS and unified commerce providers?
POS and unified commerce providers lack full enterprise management functionality and depend on integrations. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated. Source