Frequently Asked Questions
Product Information & Demand Planning
What is demand planning and why is it important?
Demand planning is a process within supply chain management that helps companies forecast future demand for products or services and implement operational strategies to align output with demand. Effective demand planning balances inventory levels with customer demand, preventing overstock and shortages. It influences long-term strategic decisions, including budgeting, financial planning, capacity planning, sales, marketing, and capital expenditures. Accurate demand planning leads to increased efficiency and higher customer satisfaction. Source
What are the key benefits of effective demand planning?
Effective demand planning offers several benefits, including lower inventory costs, reduced stockouts, minimized obsolete inventory, increased on-time and complete deliveries, reduced costs from urgent shipments, and better supplier pricing. These advantages help businesses optimize their supply chain and improve profitability. Source
What elements are essential for successful demand planning?
Successful demand planning relies on analyzing sales data by channel and location, monitoring stockout rates, inventory turnover, product life cycles, lead times, production times, obsolete inventory, timing of price changes, and competitor offerings. These elements help businesses forecast demand accurately and respond to market changes. Source
How does Priority ERP support demand planning?
Priority ERP provides demand planners, forecasters, and S&OP experts with supply chain management solutions to prepare for future customer demand. The system enables companies to forecast long-term customer needs and prepare for upcoming orders by ensuring inventory is available when needed. Priority ERP also includes machine learning capabilities to improve forecasts by analyzing historical data and facilitates coordination between business units for efficient management of product specs, costs, suppliers, workflows, deadlines, and sales. Source
Features & Capabilities
What features does Priority offer to solve business challenges?
Priority offers integration simplicity with a modular, all-in-one solution, no-code customizations for workflows and layouts, advanced analytics with hundreds of pre-defined reports, built-in automation and AI recommendations, cloud-based scalability, industry-specific features for retail, manufacturing, healthcare, and hospitality, end-to-end order fulfillment, and a single source of truth for centralized data. These features address common business challenges such as poor quality control, fragmented data, manual processes, and operational inefficiencies. Source
How does Priority ERP help with inventory management and supply chain optimization?
Priority ERP optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency. It provides real-time visibility and traceability across products and processes, helping businesses reduce stockouts, minimize obsolete inventory, and improve order fulfillment rates. Source
Does Priority ERP support automation and advanced analytics?
Yes, Priority ERP includes built-in automated workflows and AI recommendations to reduce manual errors and improve operational efficiency. It also offers hundreds of pre-defined reports and no-code reporting tools for actionable insights and better decision-making. Source
Pain Points & Business Impact
What common pain points does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility and scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority ERP streamlines processes, automates workflows, and provides actionable analytics for better business outcomes. Source
Competition & Comparison
How does Priority ERP compare to other ERP solutions like Microsoft Dynamics, SAP, Acumatica, NetSuite, Sage, Odoo, and Business Central?
Priority ERP stands out by offering industry-specific features, ease of use, no-code customizations, and cost-effective scalability. Unlike competitors that require heavy customization, complex integrations, or lock-in contracts, Priority ERP provides a modular, all-in-one solution with flexible commitments and proven methodologies. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. For detailed comparisons, see About Priority.
Why should a customer choose Priority over alternatives?
Priority offers integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and is recognized by leading analysts. These strengths make Priority a preferred choice for businesses seeking efficiency, adaptability, and long-term value. Source
Use Cases & Target Audience
Who can benefit from Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
Implementation & Ease of Use
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority provides professional services for configuration, data migration, and training, as well as self-service resources like Priority Xpert for a smooth adoption process. Source
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source
Support & Maintenance
What customer service and support does Priority offer after purchase?
Priority provides comprehensive support, including troubleshooting, system optimization, software updates, customizations, access to Priority Xpert (knowledge base, video tutorials, self-service tools), professional services for configuration and training, and multilingual support resources. Source
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest versions, and extended support is available for an additional fee. Source
Customer Proof & Recognition
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Has Priority received industry recognition?
Yes, Priority has been recognized by leading analysts such as Gartner and IDC, and was ranked #1 by TEC in 2025. This recognition highlights Priority's reliability and innovation in the ERP market. Source