Frequently Asked Questions
Product Information
What is a MES (Manufacturing Execution System) and how does it work?
A MES (Manufacturing Execution System) is a computerized system that helps businesses manage and automate production and inventory processes. It tracks, documents, and collects data related to manufacturing activities using technologies such as barcode scanners, IoT applications, and sensors. MES provides real-time access to production cycle information, helping engineers, plant managers, and quality controllers operate according to required standards, improve production quality, reduce waste, and ensure efficient manufacturing. Source
How does MES integrate with ERP systems?
MES operates between machine control systems and ERP (Enterprise Resource Planning) systems. It generates business insights that support real-time decision-making and shares data with ERP for comprehensive business management. ERP focuses on business process insights such as inventory management, order processing, accounting, and customer service, while MES provides real-time production data. Integration between MES and ERP enables manufacturing companies to optimize both daily operations and strategic business outcomes. Source
What are the main differences between MES and ERP systems?
ERP systems streamline and integrate multiple business processes, including production, and can be customized as needed. MES systems focus specifically on tracking and controlling production processes, using devices like sensors and barcode readers for data input. While ERP can be integrated with various business and production applications, MES is less flexible and more complex to customize. ERP triggers can be both production and financial, whereas MES triggers are production-related. Source
What are the advantages of an ERP system that includes MES?
An ERP system with integrated MES provides maximum control over production processes, reduces the number of required tools, and lowers implementation costs. It can increase profitability, improve productivity, and significantly reduce waste. Such a system manages orders and inventory while focusing on real-time shop floor activities and delivers valuable business insights for manufacturing optimization. Source
What technologies are commonly used in MES systems?
MES systems utilize a range of technologies, including barcode scanners, IoT applications, and sensors, to track, document, and collect production data. These technologies enable real-time monitoring and automation of manufacturing processes. Source
How does MES help improve production quality and efficiency?
MES provides real-time access to production data, enabling engineers, plant managers, and quality controllers to operate according to required standards. This helps improve production quality, reduce waste, and ensure efficient manufacturing processes. Source
Can MES systems be customized for specific manufacturing needs?
MES systems are generally less flexible and more complex to customize compared to ERP systems. While ERP allows for easier personalization, MES customization may require more effort and technical expertise. Source
What business insights can MES provide to decision-makers?
MES generates real-time business insights from production data, helping decision-makers optimize manufacturing processes, improve efficiency, and enhance product quality. These insights support strategic and operational decisions for better business outcomes. Source
How does MES support compliance with industry standards?
MES helps engineers, plant managers, and quality controllers operate according to required standards by providing real-time access to production data and process documentation. This supports compliance and improves overall manufacturing quality. Source
What types of manufacturing businesses benefit most from MES?
Manufacturing businesses that require real-time monitoring, automation, and optimization of production processes benefit most from MES. This includes industries with complex production cycles, strict quality standards, and a need for efficient resource management. Source
Features & Capabilities
What core problems does Priority Software solve for manufacturers?
Priority Software addresses poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and industry-specific solutions. Source
Does Priority Software support no-code customizations?
Yes, Priority Software allows businesses to adjust workflows, field names, and screen layouts without IT support, enabling quick adaptation to changing needs. Source
What analytics and reporting capabilities does Priority Software offer?
Priority Software provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and supports ODBC drivers, RESTful API, and SFTP file integration. Key integrations include SAP, Webhotelier, Ving Card, Verifone, TrustYou, SiteMinder, and more. Source
Does Priority Software provide an open API for custom integrations?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom solutions tailored to specific operational needs. Source
Is technical documentation available for Priority Software solutions?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Source
What professional and implementation services does Priority Software offer?
Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Source
What is Priority Market and how does it extend Priority Software's capabilities?
Priority Market is a dedicated marketplace for extended solutions, allowing customers to discover and add complementary tools and integrations to their Priority Software environment. Source
What industries does Priority Software support?
Priority Software supports a wide range of industries, including retail, manufacturing, healthcare, hospitality, education, construction, agriculture, electronics, financial services, and more. Source
Use Cases & Benefits
Who can benefit from Priority Software's MES and ERP solutions?
Manufacturers, plant managers, engineers, quality controllers, and decision-makers in industries requiring real-time production monitoring, automation, and optimization benefit from Priority Software's MES and ERP solutions. Source
How does Priority Software help retail businesses?
Priority Software helps retail businesses by providing real-time insights, operational efficiency, improved inventory management, omnichannel commerce, and centralized customer data. It supports retail chains with end-to-end ERP, POS, and unified commerce solutions. Source
How does Priority Software support hospitality management?
Priority Software offers an all-in-one guest-centric Property Management System (PMS) for hotels, covering advanced hotel management needs and integrating with hospitality marketplaces for extended capabilities. Source
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its user-friendly design and intuitive interface. Reviews highlight its efficiency, ease of learning, quick customer support, and user-configurability. Priority ERP has a rating of approximately 4.1/5 on G2. Source
Can you share specific case studies or success stories of Priority Software customers?
Yes, Priority Software has numerous case studies, including Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), TOA Hotel & Spa (improved operations), Dunlop Systems (increased data accuracy), and Global Brands Gallery (enhanced customer satisfaction). Source
What pain points do Priority Software solutions address for retail managers?
Priority Software addresses lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, complex order fulfillment, and high IT costs for retail managers. Source
How does Priority Software help businesses transition from legacy systems?
Priority Software offers a scalable, future-proof platform that evolves with your business, reducing downtime and minimizing financial and operational disruption when transitioning from legacy systems. Source
What roles and companies are the target audience for Priority Software?
Priority Software serves retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, and services. Source
Who are some of Priority Software's notable customers?
Notable customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Source
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
Support & Implementation
What support options are available for Priority Software customers?
Priority Software offers customer support through its website, including FAQs, documentation, and direct contact with experts for demos and assistance. Source
How can I schedule a demo with Priority Software?
You can schedule a free demo with Priority Software by contacting their experts through the website's demo request form. Source
What partnership opportunities does Priority Software offer?
Priority Software offers technology partnerships, AWS partnerships, and a partner community for businesses looking to extend their capabilities and accelerate growth. Source
Where can I find more resources and articles about Priority Software?
Additional resources, articles, brochures, webinars, and videos are available on the Priority Software website under the Resources section. Source
How does Priority Software ensure smooth implementation?
Priority Software provides professional implementation services, structured methodologies, and experienced partners to ensure smooth onboarding and optimal utilization of its solutions. Source
Pricing & Plans
Where can I find information about Priority Software's pricing and packages?
Information about Priority Software's pricing and packages is available on the website's pricing page. Source
Does Priority Software offer flexible service commitments?
Yes, Priority Software offers flexible quarterly service commitments with no lock-in contracts, providing cost-effective solutions for businesses. Source