Frequently Asked Questions
Product Information & Overview
What is Mobile ERP and how does it work?
Mobile ERP is an extension of traditional ERP systems that allows users to access and manage their organization's ERP functions directly from mobile devices or tablets. It provides real-time access to accounting, HR, supply chain, CRM, and other business-critical modules, enabling employees to work efficiently from anywhere. Mobile ERP apps are cloud-connected, ensuring data is always up-to-date and synchronized across devices. Learn more.
What products and solutions does Priority Software offer?
Priority Software offers cloud-based business management solutions including ERP systems, Retail Management, Hospitality Management, and School Management platforms. These solutions are tailored for various industries and business sizes, supporting end-to-end operations, customer engagement, and real-time analytics. ERP, Retail Management, Hospitality Management, School Management.
How does Mobile ERP synchronize data in real time?
Mobile ERP apps are automatically synchronized with the organization's central ERP system. Any changes made via the mobile app are updated instantly in the main database, ensuring all users have access to the latest information regardless of location.
What devices and operating systems are supported by Priority's Mobile ERP?
Priority's Mobile ERP is designed to work on all major mobile devices and tablets, including those running Android and iOS. Some mobile ERP apps also offer compatibility with Windows devices. The user interface is built on HTML5, ensuring adaptability to various screen sizes and devices.
What are the main modules available in Priority ERP?
Priority ERP includes modules for accounting, HR management, supply chain, warehouse management (WMS), CRM and sales, project management, financial management, payroll, portal generation, and more. These modules can be accessed via desktop or mobile interfaces. See full list.
Does Priority Software offer cloud-based ERP solutions?
Yes, Priority Software provides cloud-based ERP solutions that eliminate the need for local installations, offering significant savings in time, resources, and costs. Cloud ERP ensures scalability, security, and remote access for distributed teams. Learn more.
What is the Priority Market?
Priority Market is a dedicated marketplace for extended solutions and add-ons that integrate with Priority's core products. It enables customers to discover new opportunities and enhance their existing Priority systems. Visit Priority Market.
What technical documentation is available for Priority ERP?
Priority Software provides comprehensive technical documentation covering features, supported industries, and product capabilities. This documentation is available online for prospects and customers. Access documentation.
Does Priority Software provide professional and implementation services?
Yes, Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include training, configuration, and ongoing support. Learn more.
Features & Capabilities
What are the key features of Mobile ERP?
Mobile ERP offers real-time access to business data, automatic synchronization, support for multiple devices, advanced mobile functionalities (camera, GPS, video), and seamless integration with core ERP modules. It enables remote work, field service management, mobile sales, proof of delivery, and more.
How does Priority ERP support remote work?
Priority ERP enables employees to access operational, customer, and product data from anywhere, supporting remote work and mobile teams. Features include mobile check-in, real-time notifications, and the ability to manage service calls, sales, and deliveries on the go.
Does Priority Software offer no-code customization?
Yes, Priority Software allows businesses to customize fields, screen layouts, and workflows without IT support. This no-code approach makes it easy to adapt the system to changing business needs.
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful APIs, ODBC drivers, and SFTP file integration. Key integrations include SAP, Webhotelier, Ving Card, Verifone, TrustYou, SiteMinder, and more. See full list.
Does Priority Software provide an Open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and tailored solutions. Learn more.
How does Priority ERP handle real-time data and analytics?
Priority ERP provides hundreds of pre-defined reports, no-code reporting tools, and real-time analytics, enabling actionable insights for better decision-making across departments.
What automation capabilities does Priority Software offer?
Priority Software includes built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency.
How does Priority ERP support multi-company operations?
Priority ERP supports true multi-company operations with automatic inter-company processes, enabling organizations to manage multiple entities efficiently on a single platform.
Use Cases & Benefits
Who can benefit from Priority's Mobile ERP?
Mobile ERP is ideal for organizations with remote employees, field service teams, mobile sales agents, and distributed workforces. It enhances visibility, accelerates workflows, and supports business continuity for companies of all sizes.
What are the main advantages of using Mobile ERP?
Mobile ERP simplifies daily business processes, reduces manual data entry, improves service quality, increases productivity, strengthens customer relationships, and enables faster, more informed decision-making.
How does Priority ERP help with field service management?
Priority ERP enables field technicians to access service history, receive real-time alerts, open new service calls on-site, manage warranties, and update records instantly from their mobile devices.
How does Priority ERP support mobile sales operations?
Sales representatives can use Mobile ERP to manage van sales, create purchase orders, capture digital signatures, issue receipts, upload photos, and generate real-time reports directly from their mobile devices.
How does Mobile ERP improve data accuracy and visibility?
Mobile ERP ensures all data entered via mobile devices is instantly synchronized with the central ERP system, eliminating manual entry errors and providing up-to-date information for all users.
What problems does Priority Software solve for retail businesses?
Priority Software addresses retail pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs. It centralizes management, automates workflows, and supports omnichannel operations. Learn more.
How does Priority ERP help with inventory management?
Priority ERP optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency, resulting in reduced costs and increased customer satisfaction.
How does Priority ERP support business continuity for remote teams?
Mobile ERP enables remote employees to access and update business data in real time, ensuring operational continuity and collaboration across distributed teams.
What customer success stories demonstrate Priority Software's value?
Priority Software has helped companies like Solara Adjustable Patio Covers accelerate workflows, Nautilus Designs achieve 30% growth in order volume, and Cowtown Retail Chain gain complete process visibility. See case studies.
Competition & Comparison
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. SAP Business One Version 10 will reach end-of-support in 2026. Source.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and offers no smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major standards (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2).
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Gartner notes NetSuite costs are high for SMBs.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly, complex, and has slow technical support. Priority Optima is scalable, cost-effective, intuitive, and emphasizes responsive support, flexible customization, and open architecture for seamless integrations. Source.
How does Priority Retail Management compare to POS and unified commerce providers?
POS and unified commerce providers focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations.
Technical Requirements & Support
What are the technical requirements for deploying Priority Mobile ERP?
Priority Mobile ERP requires a cloud-based ERP system and compatible mobile devices (Android, iOS, or Windows). The app is built on HTML5 for cross-device compatibility and does not require significant infrastructure investment.
How does Priority Software ensure data security and compliance?
Priority Software complies with major standards including FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, ensuring robust data security and regulatory compliance for all customers.
What support options are available for Priority Software customers?
Priority Software offers customer support through online resources, documentation, and direct assistance. Professional services are available for implementation, training, and ongoing optimization. Support page.
How can I request a demo of Priority Software?
You can request a free demo and consultation with Priority Software experts by visiting the demo booking page. Book a demo.
Customer Proof & Performance
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and effectiveness. Source.
What performance metrics are available for Priority Software?
Priority Software is designed for high performance, with customer testimonials noting improved efficiency, user-configurability, and operational management. It is trusted by over 75,000 companies in 70 countries. Source.
Who are some of Priority Software's notable customers?
Priority Software is trusted by companies such as Ace Hardware, ALDO, Adidas, Toyota, Flex, Dunlop, GSK, Teva, Outbrain, and many more across retail, manufacturing, healthcare, and technology sectors. See full list.
What roles and industries does Priority Software serve?
Priority Software serves retail business owners, operations managers, sales and marketing managers, CFOs, IT managers, and companies in retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, and services. Learn more.
Why should a customer choose Priority Software?
Priority Software stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts. It is trusted by global brands and offers long-term value. Source.