Frequently Asked Questions
Product Information & Procurement in ERP
What is procurement in an ERP system?
Procurement in an ERP system refers to the business process of purchasing supplies or services. When integrated with ERP, procurement becomes a powerful tool for managing and controlling the entire purchasing process, from start to finish, including budget management, expense tracking, and more. Source
How does Priority ERP help manage procurement processes?
Priority ERP provides a built-in procurement module that enables businesses to monitor purchase orders, manage supplier databases, and streamline negotiations. It allows for detailed purchase orders, multiple delivery dates, and quick creation of orders, often with a single click. Source
What are the benefits of automating procurement with ERP?
Automating procurement with ERP saves time, resources, and costs by organizing complex details and data, ensuring smooth operations, and accelerating time-to-market. It helps maintain optimal inventory levels and supports timely delivery without budget overruns. Source
How does Priority ERP support contract management?
Priority ERP's procurement module includes integrated contract management functionality, simplifying standard business processes like contract template development. It provides a single database for information and workflows, integrating accounts payable and receivable into contract management, reducing missed deadlines and milestones. Source
Can procurement be completed without a purchase order in Priority ERP?
Yes, in certain scenarios, procurement can be completed without issuing a purchase order. Priority ERP supports credit card payments, allowing for quick and efficient transactions between supplier and customer for single purchases, with seamless payment processing and integration with various payment processors. Source
How does Priority ERP facilitate supplier relationship management?
Priority ERP helps build strong supplier relationships by improving and streamlining communication. The system balances sales demands, purchasing processes, and inventory controls according to each supplier's capabilities, fostering transparency and trust. Source
What industries benefit from automated procurement in Priority ERP?
Automated procurement in Priority ERP benefits industries such as manufacturing, automotive supply chains, food and beverage distribution, retail, oil and gas, telecommunications, and logistics. Both large enterprises and SMBs gain from integrated procurement and supply chain management. Source
How does Priority ERP ensure timely delivery and inventory management?
Priority ERP ensures companies have the right inventory levels, whether raw materials or finished goods, and enables logistics and distribution companies to deliver goods on time and within budget. Real-time data and integrated workflows support efficient inventory and supply chain management. Source
What is the role of purchase orders (PO) in Priority ERP?
Purchase orders are central to the procurement process in Priority ERP. Each PO is divided into lines for specific items or services, with the ability to specify multiple delivery dates and detailed order information. The PO issuance process is fast, easy, and efficient. Source
How does Priority ERP manage supplier databases?
Priority ERP maintains robust, integrated databases for external suppliers, including all necessary information such as names, addresses, goods or services provided, company details, and tax information. This supports efficient procurement and supplier management. Source
How does Priority ERP improve customer experience in procurement?
Priority ERP accumulates supplier and customer data to ensure smooth purchasing and timely delivery to the customer’s door. Real-time access to purchase order and customer details accelerates sales and enhances overall customer experience. Source
What happens if procurement processes are not integrated with ERP?
Without a strong, sustainable procurement process integrated with ERP, manufacturing, logistics, and distribution operations can slow down or even halt. Integration ensures smooth operations and prevents costly delays. Source
How does Priority ERP support budget management in procurement?
Priority ERP enables businesses to manage budgets and track expenses throughout the procurement process, ensuring financial control and transparency from initial request to final delivery. Source
Can Priority ERP handle multiple suppliers and products?
Yes, Priority ERP’s procurement module allows businesses to manage multiple suppliers and products, supporting complex purchasing needs and negotiations for the best available and cost-effective suppliers for every job. Source
How does Priority ERP help with inventory level management?
Priority ERP ensures companies maintain the correct inventory levels, whether for raw materials or finished goods, supporting timely logistics and distribution without exceeding budgets. Source
How does Priority ERP support real-time data access for procurement?
Priority ERP provides real-time access to supplier, purchase order, and customer data, enabling stakeholders in the supply chain to make informed decisions and accelerate processes. Source
What are the key features of Priority ERP’s procurement module?
Key features include detailed purchase order management, integrated supplier databases, contract management, credit card payment processing, real-time data access, and support for multiple delivery dates and products. Source
How does Priority ERP help businesses stay competitive in procurement?
Priority ERP provides businesses with all the data, information, and tools needed to negotiate with suppliers, ensuring access to the best available and most cost-effective suppliers for every job. Source
Features & Capabilities
What core problems does Priority Software solve for businesses?
Priority Software addresses poor quality control, fragmented data, manual processes, outdated systems, limited scalability, and integration complexity. It centralizes data, automates workflows, and provides real-time traceability, improving efficiency and decision-making. Source
What features does Priority Software offer?
Priority Software offers cloud-based ERP, retail management, hospitality management, school management, professional services, partnership opportunities, and a dedicated marketplace for extended solutions. ERP, Retail Management, Hospitality Management, School Management
Does Priority Software support integrations with other platforms?
Yes, Priority Software supports over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and specific integrations for hospitality and ERP, including SAP, Verifone, Webhotelier, and more. Hospitality Marketplace
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored operational solutions. Open API
Is technical documentation available for Priority Software?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, supported industries, and product capabilities. ERP Documentation
What are some industry-specific features of Priority Software?
Priority Software offers tailored functionalities for retail, manufacturing, healthcare, hospitality, and more, including centralized inventory management, omnichannel order fulfillment, loyalty programs, and advanced analytics. Source
How does Priority Software support automation?
Priority Software includes built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency across departments. Source
Use Cases & Benefits
Who can benefit from using Priority Software?
Priority Software serves global enterprises, SMBs, and organizations in retail, manufacturing, healthcare, hospitality, and education. Roles such as business owners, operations managers, CFOs, IT managers, and sales/marketing managers benefit from its solutions. Source
What problems do Priority Software’s customers commonly face?
Customers often face challenges such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected systems, high IT costs, and difficulty introducing new capabilities. Priority Software addresses these with centralized management, automation, and tailored solutions. Source
How does Priority Software help retail businesses?
Priority Software helps retail businesses by providing real-time insights, operational efficiency, improved inventory management, omnichannel commerce, and enhanced customer experiences through loyalty programs and advanced promotion engines. Retail Management
How does Priority Software support hospitality management?
Priority Software’s hospitality management solutions offer guest-centric property management, efficient operations, and integrations with leading hospitality platforms, supporting hotels, resorts, and other hospitality businesses. Hospitality Management
How does Priority Software help educational institutions?
Priority Software provides school management platforms that streamline administration, student and parent feedback, teacher management, and overall operational efficiency for educational institutions. School Management
Competition & Comparison
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
Customer Success & Testimonials
What feedback have customers given about Priority Software’s ease of use?
Customers praise Priority ERP for its intuitive interface and user-friendly design. Reviews highlight its efficiency, quick learning curve, and user-configurability for fields, logic, reports, and workflows. It has a rating of approximately 4.1/5 on G2. Customer Feedback
Can you share specific case studies of customers using Priority Software?
Yes, Priority Software has numerous case studies, including Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), TOA Hotel & Spa (improved guest experience), and Dunlop Systems (increased trust in data accuracy). Case Studies
Who are some of Priority Software’s customers?
Priority Software’s customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Customer List
Support & Implementation
Does Priority Software offer professional and implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Implementation Services
What partnership opportunities does Priority Software provide?
Priority Software offers technology partnerships, AWS partnerships, and a dedicated marketplace for extended solutions. Partnerships
Technical Requirements
What integration options are available for Priority ERP?
Priority ERP supports ODBC drivers, RESTful API, file integration via SFTP, and embedded integrations for connecting with third-party tools and migrating legacy systems. ERP Integration
Where can I find more information about Priority Software’s products?
You can find detailed information about Priority Software’s products and services on their website and in the official company profile. Website, Company Profile