Frequently Asked Questions
Product Information
What is Priority Zoom and who is it for?
Priority Zoom is a dedicated cloud-based ERP system designed for small and growing businesses. It provides a complete, easy-to-use solution for managing all business processes in a single AWS-based platform. Source: Zoom Brochure
What business processes can Priority Zoom manage?
Priority Zoom manages a wide range of business processes including collections, inventory management, task management, sales, employee management, supplier management, and customer management. Source: Original Webpage
What are the main products offered by Priority Software?
Priority Software offers ERP systems, retail management solutions, hospitality management platforms, and school management systems. Each product is tailored to specific industries and business sizes. Source: ERP Solutions
Does Priority Software offer solutions for specific industries?
Yes, Priority Software provides industry-specific solutions for retail, manufacturing, healthcare, hospitality, construction, agriculture, financial services, and more. Source: Original Webpage
What is the Priority Market?
Priority Market is a dedicated marketplace for extended solutions, allowing customers to discover and integrate complementary products and services. Source: Priority Market
Does Priority Software offer professional and implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Source: Professional Services
Where can I find technical documentation for Priority ERP?
Technical documentation for Priority ERP is available at Priority's ERP documentation page, covering features, industries, and supported products.
Does Priority Software provide an Open API?
Yes, Priority Software offers an Open API for seamless integration with third-party applications, enabling custom integrations and tailored system configurations. Source: Open API
What integrations are available with Priority Software?
Priority Software supports over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with vendors like SAP, Webhotelier, Ving Card, Verifone, and more. Source: Hospitality Marketplace
What is the role of AWS in Priority Zoom?
Priority Zoom is built on AWS cloud infrastructure, ensuring scalability, reliability, and secure access for small and growing businesses. Source: Original Webpage
Features & Capabilities
What makes Priority Zoom easy to use?
Priority Zoom features a personalized user interface, real-time business control, and smart automations for efficient management. Customers praise its intuitive design and quick learning curve. Source: Original Webpage, Customer Feedback
Does Priority Software support no-code customizations?
Yes, Priority Software allows businesses to adjust workflows, field names, and layouts without IT support, enabling rapid adaptation to changing needs. Source: About Priority
What analytics and reporting capabilities does Priority offer?
Priority provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights and informed decision-making. Source: About Priority
How does Priority Software automate business processes?
Priority Software includes built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency. Source: About Priority
Does Priority Software support multi-company operations?
Yes, Priority ERP supports true multi-company operations with automatic inter-company processes, making it suitable for organizations with complex structures. Source: SAP Business One Alternatives
What are the mobile capabilities of Priority ERP?
Priority ERP offers mobile applications for field services, sales agents, proof of delivery, and mobile back office, enabling real-time access and management from anywhere. Source: Original Webpage
How does Priority Software handle inventory management?
Priority Software optimizes inventory levels, improves forecasting, demand planning, and supply chain efficiency, resulting in reduced costs and increased revenue. Source: Retail Pain Points
What is the user feedback on Priority ERP's ease of use?
Customers consistently praise Priority ERP for its intuitive interface and user-friendly design. It has a rating of approximately 4.1/5 on G2, with testimonials highlighting its simplicity and effectiveness. Source: Customer Feedback
Does Priority Software support real-time business insights?
Yes, Priority Software provides real-time access to business data and insights from any desktop or mobile device, enabling timely decision-making. Source: Priority Software Website
Use Cases & Benefits
Who can benefit from Priority Zoom?
Priority Zoom is ideal for small and medium-sized businesses seeking a scalable, cloud-based ERP solution to manage all business processes efficiently. Source: Original Webpage
What pain points does Priority Software address for retail businesses?
Priority Software solves issues like lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs. Source: Retail Pain Points
How does Priority Software help manufacturing companies?
Priority ERP provides operational efficiency, data accuracy, and real-time traceability, helping manufacturing companies like Toyota and Dunlop improve quality control and streamline processes. Source: Dunlop Case Study
What are some customer success stories with Priority Software?
Customers like Solara, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved improved workflows, growth, and operational efficiency using Priority solutions. Source: Case Studies
Which notable companies use Priority Software?
Priority Software is trusted by companies such as Toyota, Flex, Teva, Ace Hardware, ALDO, Adidas, GSK, Outbrain, and many more across various industries. Source: About Priority
How does Priority Software support hospitality businesses?
Priority Hospitality Management offers an all-in-one guest-centric Property Management System (PMS) covering advanced hotel management needs, including integrations with leading hospitality vendors. Source: Hospitality Management
What problems does Priority Software solve for IT managers?
Priority Software addresses costly legacy systems, integration challenges, and difficulty introducing new capabilities by providing scalable, easy-to-maintain solutions with seamless integration. Source: Retail Pain Points
How does Priority Software help CFOs?
Priority Software helps CFOs reduce operational and inventory costs, improve financial reporting, and manage IT expenses through centralized data and real-time reporting. Source: Retail Pain Points
What are the core problems solved by Priority Software?
Priority Software solves poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source: Knowledge Base
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source: Knowledge Base
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source: Knowledge Base
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source: Knowledge Base
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source: Knowledge Base
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source: Knowledge Base
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source: Knowledge Base
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source: Knowledge Base
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source: Knowledge Base
Support & Implementation
What support options are available for Priority Software customers?
Priority Software offers customer support, professional services, and a partner network to assist with implementation, training, and ongoing support. Source: Support Page
How does Priority Software ensure smooth onboarding?
Priority Software provides structured implementation services, experienced partners, and proven methodologies to ensure quick user adoption and optimal utilization. Source: Professional Services
Are there partnership opportunities with Priority Software?
Yes, Priority Software offers technology partnerships, AWS partnerships, and a partner network for businesses looking to collaborate and extend their offerings. Source: Become a Partner
Where can I find customer case studies for Priority Software?
Customer case studies are available at Priority's case studies page, showcasing real-world success stories across industries.
Technical Requirements
What are the technical requirements for using Priority Zoom?
Priority Zoom is cloud-based and accessible via desktop or mobile devices, requiring only an internet connection and browser. Source: Original Webpage
Does Priority Software support integration with legacy systems?
Yes, Priority Software supports file integration via SFTP for migrating legacy integrations, ensuring smooth transition from older systems. Source: Cloud ERP