Frequently Asked Questions
Manufacturing ERP Selection & Process
Why do modern manufacturers need advanced ERP systems in 2025?
Modern manufacturers operate in Industry 4.0 environments defined by data-driven workflows, sensor-based automation, and system interoperability. Advanced ERP systems are essential for integrating with MES, SCADA, and IIoT infrastructures, supporting real-time data exchange, AI-assisted forecasting, and automated quality tracking. Manufacturers with fully integrated ERP and shop floor systems reduce operational costs by an average of 39% and make business decisions 36% faster. (Source: Priority Software)
What are the main types of manufacturing and their unique ERP needs?
The main types are discrete, process, engineer-to-order (ETO), and mixed-mode manufacturing. Discrete manufacturing requires multi-level BOMs, work orders, and version control. Process manufacturing needs batch production, lot traceability, and compliance features. ETO manufacturing demands project management integration and advanced configuration management. Mixed-mode manufacturing requires flexibility to run parallel workflows and unified reporting. (Source: Priority Software)
What steps should manufacturers follow when selecting an ERP system?
Manufacturers should: 1) Assemble a cross-functional selection team, 2) Document current processes, 3) Define specific requirements, 4) Create a structured RFP, 5) Evaluate vendors with real scenarios, and 6) Analyze total cost of ownership over 5–10 years. This ensures alignment with operational needs and minimizes project risk. (Source: Priority Software)
What should be included in an ERP RFP for manufacturing?
An ERP RFP should specify functional capabilities, technical architecture, integration touchpoints, implementation methodology, support structure, and future roadmap alignment. It should include use cases and request real examples of how the system handles specific manufacturing scenarios. (Source: Priority Software)
How should manufacturers evaluate ERP vendors?
Manufacturers should look beyond sales presentations and assess real-world performance, vendor experience in similar environments, implementation methodology, integration capabilities, upgrade processes, and support structure. Scripted demos and reference checks are essential. (Source: Priority Software)
What is the importance of total cost of ownership (TCO) in ERP selection?
TCO analysis considers all costs over 5–10 years, including licenses, implementation, integrations, infrastructure, training, support, upgrades, and internal resources. A system with lower upfront costs may be more expensive long-term if it requires frequent workarounds or customizations. (Source: Priority Software)
How does Priority Software support manufacturers during ERP implementation?
Priority Software brings deep manufacturing experience to implementation, helping scope, configure, and roll out a system that fits the business. The team works with clients to define priorities, avoid unnecessary complexity, and ensure the ERP becomes an enabler, not a barrier. (Source: Priority Software)
What are the risks of relying on spreadsheets or loosely coupled point solutions in manufacturing?
Relying on spreadsheets or loosely coupled solutions increases compliance risk, rework rates, and supply chain disruptions. Integrated ERP systems reduce these risks by centralizing data, automating processes, and ensuring traceability. (Source: Priority Software)
How does Priority ERP address compliance complexity in manufacturing?
Priority ERP manages audit trails, traceability, and quality certification within system logic, supporting regulated industries with features like batch tracking, document control, and compliance reporting. (Source: Priority Software)
What integration capabilities does Priority ERP offer for manufacturers?
Priority ERP includes a robust API framework, supports event-driven architecture, and offers deployment flexibility across cloud, on-premise, or hybrid models. It integrates with MES, WMS, PLM, and analytics platforms, reducing reliance on custom integrations. (Source: Priority Software)
How does Priority ERP support real-time visibility for plant-level users?
Priority ERP provides plant-level users with real-time visibility into production status, inventory levels, and order progress, enabling better decision-making and operational control. (Source: Priority Software)
What are the key functional requirements for manufacturing ERP systems?
Key requirements include support for bills of materials, routing, MRP, shop floor control, traceability, subcontracting, multi-facility operations, multi-currency, multi-language, and compliance with local regulations. (Source: Priority Software)
How does Priority ERP help manufacturers adopt emerging technologies?
Priority ERP supports manufacturers moving toward Industry 4.0 maturity by enabling AI-assisted planning, IoT data capture, and remote production oversight. Its infrastructure and functionality are designed to support rapid adoption of emerging technologies. (Source: Priority Software)
What are the consequences of a vague ERP RFP?
A vague RFP leads to vague vendor proposals, increasing project risk and the likelihood of misalignment between system capabilities and business needs. Clear, detailed RFPs with real use cases are essential. (Source: Priority Software)
How can manufacturers ensure ERP systems scale with their business?
Manufacturers should choose ERP systems that support multiple facilities, business units, and global operations without architectural constraints. The system should handle multiple currencies, units of measure, languages, and local compliance rules in a consolidated environment. (Source: Priority Software)
What is the role of executive involvement in ERP selection?
Executive involvement ensures alignment of priorities, decision-making authority, and project momentum. Without executive sponsorship, ERP selection may miss critical requirements or lose control of scope. (Source: Priority Software)
How does Priority ERP handle multi-mode manufacturing environments?
Priority ERP supports mixed-mode manufacturing by enabling parallel workflows, dynamic BOM/formula handling, hybrid scheduling, and complex inventory management. It provides unified reporting across modes without compromising accuracy or process control. (Source: Priority Software)
How does Priority ERP support engineer-to-order (ETO) manufacturing?
Priority ERP supports ETO manufacturing with project costing, advanced configuration management, document control (including CAD/BOM integration), milestone billing, and labor/material time tracking. It enables real-time updates across engineering changes, cost estimates, and delivery schedules. (Source: Priority Software)
Features & Capabilities
What products and solutions does Priority Software offer?
Priority Software offers cloud-based business management solutions including ERP systems, retail management, hospitality management, and school management platforms. These solutions are designed for various industries and business sizes, from global enterprises to small businesses. (Source: Priority Software)
What are the core features of Priority ERP for manufacturing?
Priority ERP for manufacturing includes native functionality for BOM management, batch tracking, project-based costing, quality assurance, and robust API integration. It supports deployment across cloud, on-premise, or hybrid models. (Source: Priority Software)
Does Priority Software provide technical documentation?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Documentation is available at Priority's ERP documentation page.
What integration options does Priority Software support?
Priority Software supports over 150 plug & play connectors, unlimited API connectivity, embedded integrations, ODBC drivers, RESTful API, and file integration via SFTP. It integrates with leading platforms such as SAP, Webhotelier, Verifone, and more. (Source: Priority Hospitality Marketplace)
Does Priority Software offer an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored operational workflows. More details are available at Priority's Open API page.
What industry-specific features does Priority ERP provide?
Priority ERP offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. Features include centralized inventory management, compliance tools, advanced analytics, and automation for industry-specific needs. (Source: About Priority)
How does Priority ERP support automation and analytics?
Priority ERP includes built-in workflows, AI recommendations, and hundreds of pre-defined reports with no-code reporting tools, enabling actionable insights and improved operational efficiency. (Source: About Priority)
Can Priority ERP be customized without IT support?
Yes, Priority ERP allows businesses to adjust workflows, field names, and screen layouts without IT support, thanks to its no-code customization capabilities. (Source: About Priority)
What is the Priority Market?
The Priority Market is a dedicated marketplace for extended solutions, offering additional modules and integrations to enhance Priority Software's core offerings. (Source: Priority Market)
Use Cases & Benefits
Who can benefit from Priority Software's solutions?
Priority Software serves a diverse range of roles and companies, including retail business owners, operations managers, CFOs, IT managers, and companies in retail, manufacturing, healthcare, technology, and services. Notable customers include Toyota, ALDO, Adidas, GSK, and Teva. (Source: manual)
What problems does Priority ERP solve for manufacturers?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. (Source: manual)
How does Priority ERP help with compliance and traceability?
Priority ERP provides real-time traceability and visibility across products and processes, enabling rapid identification of issues, reducing recalls, and supporting compliance with industry regulations. (Source: manual)
How does Priority ERP improve inventory management?
Priority ERP optimizes inventory levels, improves forecasting, demand planning, and supply chain efficiency, resulting in reduced costs and increased customer satisfaction. (Source: manual)
How does Priority ERP address operational inefficiencies?
Priority ERP automates workflows, provides AI recommendations, and centralizes data, improving operations across departments and locations and freeing employees to focus on higher-value tasks. (Source: manual)
What customer pain points does Priority Software address?
Priority addresses pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, high IT costs, and challenges with legacy systems. (Source: manual)
Can you share specific customer success stories with Priority ERP?
Yes, examples include Solara Adjustable Patio Covers improving project turnaround, Dejavoo growing without increasing headcount, Nautilus Designs achieving 30% growth in order volume, and Dunlop Systems increasing trust in data accuracy. See more at Priority's case studies page.
What feedback have customers given about Priority ERP's ease of use?
Customers praise Priority ERP for its intuitive interface and user-friendly design. It has a 4.1/5 rating on G2, with users highlighting its configurability and ease of learning. (Source: Priority Customers)
What are some notable companies using Priority Software?
Notable customers include Toyota, ALDO, Adidas, GSK, Teva, Ace Hardware, Columbia, Guess, Hoka, Flex, Dunlop, Electra, Outbrain, Brinks, eToro, and Checkmarx. (Source: manual)
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and is not built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with standards like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. (Source: manual)
How does Priority ERP compare to SAP Business One?
SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform, and supports true multi-company operations with automatic inter-company processes. (Source: manual)
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. (Source: manual)
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible commitments. (Source: manual)
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption. (Source: manual)
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and many products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations. (Source: manual)
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing and retail. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization. (Source: manual)
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. (Source: manual)
Support & Implementation
What professional and implementation services does Priority Software offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Details are available at Professional & Implementation Services.
How does Priority Software ensure customer support?
Priority Software offers customer support through its global offices and support network. Customers can access resources, documentation, and direct support via the Priority Xpert portal. (Source: Support)