Frequently Asked Questions
Product Information & Overview
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies across 70 countries. These solutions help organizations streamline operations, gain real-time insights, and grow efficiently. Learn more
What is an ERP finance module?
An ERP finance module is a core component of enterprise resource planning software that helps businesses manage accounting and financial functions. It centralizes financial data, automates processes, and provides real-time transparency into financial health, including general ledger, accounts payable/receivable, reporting, budgeting, asset management, and tax compliance. More details
Who needs a finance ERP and why?
Finance ERP is essential for businesses of all sizes, from small organizations to large multinational corporations. It eliminates spreadsheets and siloed data, improves collaboration, ensures real-time access to updated information, and supports compliance with tax regulations. If your organization relies on manual financial management, switching to finance ERP can enhance accuracy and decision-making. Learn more
What industries does Priority Software serve?
Priority Software serves a wide range of industries including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, professional services, hospitality, and education. Solutions are tailored to meet the unique needs of each industry. Industry solutions
What are the main products offered by Priority Software?
Priority Software offers ERP systems, retail management solutions, hospitality management platforms, and school management systems. It also provides professional and implementation services, partnership opportunities, and a dedicated marketplace for extended solutions. ERP, Retail Management, Hospitality Management, School Management
Features & Capabilities
What are the key features of Priority ERP's finance module?
Key features include real-time general ledger updates, automated revenue recognition, accounts payable and receivable management, comprehensive financial reporting, budgeting and forecasting, asset management, and automated tax management. These features help businesses maintain accuracy, compliance, and transparency. Feature details
How does Priority ERP automate financial processes?
Priority ERP automates financial processes by synchronizing data in real-time, reducing manual entries and errors, and streamlining tasks such as invoicing, payment tracking, budgeting, and reporting. This automation enables businesses to focus on strategic activities rather than manual data management.
Does Priority ERP support compliance with regulatory standards?
Yes, Priority ERP supports compliance with regulatory standards such as GAAP, IFRS, FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. It automates tax calculations and reporting, helping businesses avoid penalties and maintain credibility with stakeholders.
Can Priority ERP be customized to fit unique business needs?
Yes, Priority ERP is easily customizable. Businesses can adjust workflows, layouts, and field names without IT support, ensuring the system adapts to unique business practices and requirements. Contact sales
What advanced tools are included in Priority's financial modules?
Priority's financial modules include advanced tools for asset management, tax management, budgeting, forecasting, and comprehensive reporting. These go beyond basic accounting to provide deeper insights and support strategic decision-making.
Does Priority Software offer an open API for integrations?
Yes, Priority Software provides an Open API that enables seamless integration with third-party applications. This allows businesses to create custom integrations and tailor their systems to specific operational needs. API documentation
What integration options are available with Priority Software?
Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and options for file integration via SFTP. It supports integrations with hospitality, ERP, and retail marketplaces, including partners like SAP, Webhotelier, Verifone, and more. Marketplace integrations
Is technical documentation available for Priority ERP?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, supported industries, and product details. Access documentation
Use Cases & Benefits
What problems does Priority ERP solve for finance teams?
Priority ERP addresses issues such as manual processes, data silos, inaccurate reporting, compliance challenges, poor asset management, and inefficient collaboration. It automates workflows, centralizes data, and ensures real-time accuracy, helping finance teams make informed decisions and maintain compliance.
How does Priority ERP improve financial transparency?
Priority ERP records every event and transaction on a centralized platform, enabling staff to generate accurate financial reports and access updated information as needed. This transparency helps maintain credibility with stakeholders and supports regulatory compliance.
How does Priority ERP help with budgeting and forecasting?
Priority ERP automates the creation of budget and forecasting plans, aligns forecasts with actual spending, and provides tools to modify plans as needed. This helps businesses allocate resources efficiently, reduce debts, and enhance revenue.
How does Priority ERP support cross-department collaboration?
Priority ERP acts as an intermediary between departments by centralizing financial information, enabling teams such as sales, marketing, and stock management to collaborate effectively on budgeting, purchasing, and operational planning.
Who can benefit from using Priority ERP?
Priority ERP benefits retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, technology, and hospitality. Its scalability and adaptability make it suitable for both SMBs and large enterprises.
What customer pain points does Priority Software address?
Priority Software addresses pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected systems, high IT costs, poor quality control, fragmented data, and manual processes. It provides centralized management, automation, and tailored solutions for specific industries. Read more
Can you share specific customer success stories using Priority ERP?
Yes, Priority ERP has helped Solara Adjustable Patio Covers accelerate workflows, Dejavoo grow without increasing headcount, Nautilus Designs achieve 30% order volume growth, and Dunlop Systems improve data accuracy. For more, visit Priority's case studies page.
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its intuitive interface and user-friendly design. Reviews highlight its efficiency, quick learning curve, and user-configurability. On G2, Priority ERP has a rating of approximately 4.1/5, with users noting its simplicity and effectiveness. Customer feedback
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with major regulatory standards.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
Technical Requirements & Support
What technical requirements are needed for Priority ERP?
Priority ERP is cloud-based and designed for scalability, requiring only internet access and compatible devices. It supports integration with existing systems via APIs and connectors, and offers technical documentation for setup and customization.
Does Priority Software provide professional and implementation services?
Yes, Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. These services include training, support, and consultation. Implementation services
What support resources are available for Priority ERP users?
Priority ERP users have access to technical documentation, product tours, webinars, case studies, and customer support. On-site support and training are available as needed. Support resources
How can I schedule a demo of Priority ERP?
You can schedule a demo of Priority ERP by visiting the demo booking page. This allows you to see the product in action and discuss your specific requirements with an expert. Book a demo
Pricing & Plans
Where can I find pricing information for Priority Software?
Pricing information for Priority Software is available on the official pricing page. Plans are designed to fit various business sizes and needs. View pricing
Does Priority ERP require long-term contracts?
No, Priority ERP offers flexible quarterly commitments and does not require lock-in contracts, making it cost-effective and adaptable for businesses.
Customer Proof & Recognition
Who are some notable customers of Priority Software?
Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Toyota, Flex, Dunlop, Electra, Outbrain, Brinks, eToro, GSK, Teva, and more. These organizations leverage Priority Software for retail, ERP, and industry-specific solutions.
Has Priority Software received industry recognition?
Yes, Priority Software has been recognized by leading analysts such as Gartner and IDC, and ranked #1 by TEC in 2025. It is consistently featured in the Gartner Magic Quadrant and IDC MarketScape for cloud ERP solutions. Gartner recognition