Frequently Asked Questions
ERP Modules & Product Information
What are ERP modules and how do they work?
ERP modules are functional components within an ERP system that manage specific business processes such as finance, HR, supply chain, inventory, CRM, and manufacturing. Each module integrates data across departments, streamlining operations and improving decision-making. Using multiple modules provides a holistic view of business processes and enables informed decisions based on real-time data. [Source]
What core ERP modules does Priority offer?
Priority offers core ERP modules including Financial Management, Supply Chain Management, CRM and Sales, Human Resource Management, and Warehouse Management. These modules help businesses automate and manage common operations, enhance productivity, and improve efficiency. [Source]
What advanced ERP modules are available with Priority?
Advanced ERP modules from Priority include Business Intelligence, Project Management, Equipment Rental, Manufacturing, Material Requirements Planning (MRP), Retail & eCommerce, and Mobile ERP. These modules are tailored for industry-specific needs and work alongside core modules for comprehensive business management. [Source]
How does the Financial Management module in Priority ERP work?
The Financial Management module helps businesses track profits and losses, streamline accounting, manage cash flow, automate invoice processing, and maintain the general ledger. It provides crucial insights into current and future financial status. [Source]
What does the Supply Chain Management module do?
The Supply Chain Management module tracks and monitors goods and supplies, manages relationships with suppliers and vendors, automates demand forecasting, supply planning, replenishment, and order fulfillment, and traces inventory back to its origin. [Source]
How does the CRM and Sales module benefit businesses?
The CRM and Sales module streamlines sales and marketing processes, manages customer and sales data, segments data for rich insights, ties order history to customers, issues tickets, creates quotes, and boosts customer support performance. [Source]
What is included in the Human Resource Management module?
The Human Resource Management module manages employee data, performance appraisals, time and attendance, payroll, leave requests, training, recruitment, talent management, compensation, and access management. It acts as a single source of truth for the employee journey. [Source]
How does the Warehouse Management module support operations?
The Warehouse Management module manages picking, shipping, inventory movement, storage, workflow control, and coordination with shipping yards, suppliers, and vendors. It also processes bills and orders for inventory replenishment. [Source]
What is the Business Intelligence module in Priority ERP?
The Business Intelligence module analyzes data, supports data querying, and implements reporting. It examines historical and current data to help organizations prepare for future operations and processes. [Source]
How does the Project Management module help organizations?
The Project Management module streamlines projects, enhances collaboration, and allows organizations to implement project management frameworks efficiently. It is especially useful for developers, manufacturers, and project-intensive industries. [Source]
What is the Equipment Rental module?
The Equipment Rental module simplifies and automates equipment rental processes, providing end-to-end management for servicing, renting, and invoicing equipment. It improves operational efficiency and customer service. [Source]
How does the Manufacturing module support production?
The Manufacturing module helps plan and manage production cycles, ensures efficient shop floor operations, and supports quality control. It is designed for factories and manufacturing units to manage various manufacturing processes. [Source]
What is the Material Requirements Planning (MRP) module?
The MRP module streamlines production by improving planning, scheduling, inventory management, and compliance. It coordinates workers and machines for enhanced production capability and effectiveness. [Source]
How do Retail & eCommerce modules support omnichannel strategies?
Retail and e-commerce management modules help stores implement omnichannel and multi-channel sales strategies, manage sales and marketing campaigns, process orders and payments, and engage customers throughout their journey. [Source]
What is Mobile ERP and how does it benefit organizations?
Mobile ERP allows organizations to manage their businesses remotely, access information on the go, and supports sales mobility, field services, and customized applications to enhance productivity and collaboration. [Source]
What should businesses consider when selecting ERP modules?
Businesses should assess their needs, prioritize modules that address specific requirements, ensure seamless integration, choose user-friendly and scalable solutions, and work with vendors offering comprehensive support. [Source]
Does Priority ERP support integration with other software?
Yes, Priority ERP offers APIs and integration capabilities to connect with other enterprise applications, reducing data duplication and creating cohesive workflows. [Source]
Is Priority ERP scalable for growing businesses?
Yes, Priority ERP modules are designed to be scalable, accommodating additional users, functionality, and data storage as your business grows. [Source]
What kind of vendor support does Priority provide?
Priority provides comprehensive vendor support, including updates and troubleshooting, to ensure your ERP system remains in optimal condition. [Source]
Features & Capabilities
What features does Priority Software offer across its solutions?
Priority Software offers a comprehensive suite of features including cloud-based ERP, retail management, hospitality management, school management, professional implementation services, and a marketplace for extended solutions. Each solution is modular and tailored for specific industries and business sizes. [Source]
Does Priority Software provide an open API for integrations?
Yes, Priority Software provides an Open API that enables seamless integration with third-party applications, allowing businesses to tailor their systems to specific operational needs. [Source]
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with leading vendors in hospitality, ERP, and retail. Notable integrations include SAP, Webhotelier, Verifone, SiteMinder, and more. [Source]
Does Priority Software provide technical documentation?
Yes, Priority Software provides detailed technical documentation for its ERP solutions, covering features, industries, and supported products. [Source]
How user-friendly is Priority Software?
Priority Software is praised for its intuitive interface and ease of use. Customers highlight its user-configurability, quick learning curve, and minimal reliance on IT teams. It has a G2 rating of approximately 4.1/5 for usability. [Source]
What automation capabilities does Priority Software provide?
Priority Software offers built-in workflows, AI recommendations, and automated processes that reduce manual errors and improve operational efficiency across departments. [Source]
Does Priority Software support no-code customizations?
Yes, Priority Software allows businesses to adjust workflows, layouts, and field names without IT support, enabling rapid adaptation to changing business needs. [Source]
What analytics and reporting tools are available?
Priority Software provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights and informed decision-making. [Source]
Does Priority Software offer industry-specific features?
Yes, Priority Software offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality, ensuring solutions meet unique business needs. [Source]
Use Cases & Benefits
Who can benefit from using Priority Software?
Priority Software serves a wide range of industries and roles, including retail business owners, operations managers, CFOs, IT managers, manufacturers, healthcare organizations, and technology firms. [Source]
What problems does Priority Software solve for businesses?
Priority Software addresses challenges such as poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. [Source]
How does Priority Software help with inventory management?
Priority Software optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency, resulting in reduced overstocking and happier customers. [Source]
How does Priority Software address operational inefficiencies?
Priority Software uses built-in automated workflows, AI recommendations, and centralized views to improve operations across departments and locations, reducing manual errors and boosting efficiency. [Source]
How does Priority Software support end-to-end order fulfillment?
Priority Software provides end-to-end order fulfillment capabilities, optimizing order routing, inventory utilization, and automating workflows to ensure timely and accurate deliveries. [Source]
Can you share some customer success stories with Priority Software?
Yes, customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems and Components, Global Brands Gallery, and Cowtown Retail Chain have reported improved workflows, operational efficiency, and business growth after implementing Priority solutions. [Source]
What feedback have customers given about Priority Software?
Customers praise Priority Software for its efficiency, ease of use, quick customer support, and ability to improve management and operations. Testimonials highlight its intuitive interface and user-configurability. [Source]
What types of companies use Priority Software?
Priority Software is used by companies in retail (e.g., Ace Hardware, ALDO, Adidas), manufacturing (Toyota, Dunlop), healthcare (GSK, Teva), technology (Checkmarx, Outbrain), and more. [Source]
How does Priority Software help with data centralization?
Priority Software centralizes real-time data, enabling transparency, reliable reporting, and better forecasting. This leads to tighter budget control and stronger customer loyalty. [Source]
How does Priority Software address integration complexity?
Priority Software's modular, all-in-one solution eliminates the need for complex integrations, ensuring seamless workflows across operations and customer engagement. [Source]
How does Priority Software support compliance and security?
Priority Software supports compliance with industry standards such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, ensuring data security and regulatory adherence. [Source]
Competition & Comparison
How does Priority ERP compare to Microsoft Dynamics 365?
Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major regulations. [Source]
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, supports true multi-company operations, and maintains the same platform without forced migrations. [Source]
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and delivers industry-specific functionality without lock-in contracts. [Source]
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption. [Source]
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority ERP offers industry-tailored solutions, a native scalable WMS, and ease of use and configuration. [Source]
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and many products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations. [Source]
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing and retail. Priority ERP includes ready-to-use industry modules and deep manufacturing capabilities with no-code customization. [Source]
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. [Source]
Support & Implementation
What professional and implementation services does Priority offer?
Priority offers professional and implementation services to ensure smooth onboarding and optimal utilization of its software solutions, including training, support, and best practices. [Source]
How can I access Priority's marketplace for extended solutions?
You can access Priority Market, a dedicated marketplace for extended solutions and integrations, at market.priority-software.com.
Where can I find more information about Priority Software's offerings?
You can find a detailed overview of Priority Software's offerings in the Company Profile and on the Priority Software website.