Frequently Asked Questions
Product Information & Use Cases
What is Priority ERP and who is it for?
Priority ERP is a cloud-based business management solution designed for organizations seeking a reliable, scalable, and future-proof ERP system. It is ideal for CFOs, IT Directors, and Operations Leaders who want to streamline operations, avoid risks associated with end-of-life software, and improve efficiency without extensive customization. Learn more.
What industries does Priority support?
Priority offers tailored functionalities for industries including retail, manufacturing, healthcare, hospitality, agriculture, construction, electronics, financial services, medical devices, municipalities, nonprofits, pharmaceutical, professional services, software & technology, wholesale & distribution, and food & beverage. See full industry list.
Who are some of Priority's customers?
Priority is trusted by leading companies such as Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. See more customers.
Features & Capabilities
What features does Priority ERP offer?
Priority ERP provides integration simplicity, no-code customizations, advanced analytics, industry-specific modules, automation, scalability, centralized data repositories, and end-to-end order fulfillment. These features enable seamless workflows, actionable insights, and adaptability for growing businesses. Learn more.
Does Priority ERP support integration with other software?
Yes, Priority ERP is designed as an open, modular system that enables high levels of interoperability with third-party software, including AI and IoT-powered devices. This allows businesses to send and receive data across platforms and innovate efficiently. Learn more.
How does Priority ERP handle customization?
Priority ERP offers no-code customizations, allowing businesses to adjust field names, screen layouts, and workflows without IT support. This flexibility enables rapid adaptation to changing business needs and reduces reliance on technical resources. Learn more.
What analytics and reporting capabilities are available?
Priority ERP includes hundreds of pre-defined reports and no-code reporting tools, providing actionable insights for better decision-making. These analytics help businesses optimize operations and forecast more accurately. Learn more.
How does Priority ERP support scalability and growth?
Priority ERP's cloud-based solutions are designed to grow with your business, supporting high-volume transactions and expansion into new markets without the need for costly on-premises infrastructure or complex upgrades. Learn more.
Pain Points & Business Impact
What problems does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes data, automates workflows, and provides real-time visibility to improve efficiency and decision-making. Learn more.
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority ERP streamlines processes, reduces manual errors, and delivers actionable insights for strategic growth. Learn more.
Implementation & Ease of Use
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Learn more.
How easy is it to get started with Priority ERP?
Priority ERP offers professional services for configuration, data migration, and training, as well as on-site and virtual training sessions. Customers also have access to Priority Xpert, a knowledge base with video tutorials and support tools, ensuring a smooth onboarding process. Learn more.
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full automation and ease of use; Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box; Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other leading ERP solutions. Read case studies.
Support & Maintenance
What support is available after purchasing Priority ERP?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, tutorials, self-service tools). Multilingual support resources and professional services are also available. Learn more.
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Experienced personnel resolve faults and offer remediation for supported versions. Extended support is available for an additional fee. Learn more.
Competition & Comparison
How does Priority ERP compare to other ERP solutions?
Priority ERP stands out for its integration simplicity, no-code customization, advanced analytics, industry-specific modules, automation, scalability, and affordability. It is recognized by Gartner and IDC and trusted by leading companies. Unlike competitors, Priority offers quarterly commitments with no lock-in contracts and supports true multi-company operations. Learn more.
Why should a customer choose Priority over alternatives?
Priority offers a modular, all-in-one solution with centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by leading analysts and trusted by notable companies, making it a preferred choice for efficiency, adaptability, and long-term value. Learn more.
How does Priority ERP address common pain points compared to competitors?
Priority ERP solves integration complexity, fragmented data, poor inventory management, manual processes, and operational inefficiencies through its all-in-one modular platform, centralized data repository, automation, and industry-specific features. Competitors often require multiple systems and complex integrations, leading to higher costs and operational risks. Learn more.