Frequently Asked Questions
Features & Capabilities
What features does Priority offer for businesses in the construction industry?
Priority provides a modular, all-in-one solution that streamlines construction process management from bidding to delivery protocols. Key features include integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific functionalities tailored for construction, retail, manufacturing, healthcare, and hospitality. These capabilities ensure seamless workflows, efficient operations, and adaptability to unique business needs. Source
Does Priority support no-code customizations?
Yes, Priority enables businesses to adjust field names, screen layouts, and workflows without IT support. This flexibility allows companies to quickly adapt to changing needs and reduces reliance on technical expertise. Source
How does Priority handle automation and analytics?
Priority offers built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. It also provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source
What industry-specific features does Priority provide?
Priority delivers tailored functionalities for industries such as construction, retail, manufacturing, healthcare, and hospitality. These include end-to-end order fulfillment, centralized inventory management, customer loyalty programs, and advanced promotion engines, ensuring businesses receive solutions designed for their unique needs. Source
Pain Points & Solutions
What problems does Priority solve for construction and other industries?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and scalable solutions to streamline operations and improve business outcomes. Source
Competition & Comparison
How does Priority compare to other ERP solutions like SAP, Oracle, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Microsoft Navision?
Priority stands out by offering a modular, all-in-one solution with no-code customizations, advanced analytics, and industry-specific features. Unlike competitors, Priority avoids complex integrations, contract lock-ins, and forced migrations. It supports multi-company operations, is cost-effective, and is recognized by Gartner and IDC. For example, SAP Business One is complex and expensive, NetSuite is costly for SMBs, and Microsoft Navision has reached end-of-life. Priority provides a user-friendly, flexible, and scalable platform with proven customer success. Source
Why should a customer choose Priority over competitors?
Customers choose Priority for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. Priority is recognized by leading analysts and trusted by companies like Toyota, Flex, and Teva. These strengths make Priority a preferred choice for efficiency, adaptability, and long-term value. Source
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking reliable ERP systems that avoid extensive customization and risks associated with end-of-life software. It is suitable for businesses in construction, retail, manufacturing, healthcare, hospitality, and more, looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority's integration simplicity, automation, advanced analytics, and scalability help businesses achieve measurable results and drive growth. Source
Implementation & Support
How long does it take to implement Priority and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, configuration, data migration, and training, as well as self-service resources like Priority Xpert for a smooth onboarding experience. Source
What customer service and support does Priority provide after purchase?
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services are available for configuration, data migration, and training. Multilingual support resources are also provided. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest versions, and extended support is offered for an additional fee. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority's flexibility, customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source