Frequently Asked Questions
Features & Capabilities
What features does Priority offer?
Priority provides integration simplicity with a modular, all-in-one solution, no-code customizations for workflows and layouts, hundreds of pre-defined reports and no-code analytics, built-in automation and AI recommendations, cloud-based scalability, and industry-specific features for retail, manufacturing, healthcare, and hospitality. It also offers centralized data repositories for a single source of truth and end-to-end order fulfillment capabilities. Learn more.
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These include specialized modules for inventory management, order fulfillment, customer loyalty, POS, and more, ensuring businesses receive solutions designed for their unique needs. Source
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation is available across departments and locations, freeing employees to focus on higher-value activities. Source
What analytics and reporting capabilities does Priority provide?
Priority offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. These analytics help businesses forecast, control budgets, and optimize operations. Source
Use Cases & Benefits
Who can benefit from Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders at organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is designed for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, and long-term adaptability. Priority's features help businesses streamline processes, reduce manual errors, and improve productivity, resulting in significant cost savings and better business strategies. Source
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out with integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors, Priority offers a modular all-in-one solution, centralized data, and flexible quarterly commitments with no lock-in contracts. It is recognized by Gartner, IDC, and trusted by companies like Toyota, Flex, and Teva. Source
Why should a customer choose Priority over competitors?
Customers should choose Priority for its ease of integration, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, industry-specific features, and proven recognition by leading analysts. Priority is trusted by major brands and offers long-term value and adaptability. Source
How does Priority address integration complexity compared to competitors?
Priority eliminates integration complexity by providing a modular, all-in-one solution that seamlessly handles workflows across operations and customer engagement. Competitors often require multiple disconnected systems and complex integrations, leading to inefficiencies and operational delays. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler than other leading ERP solutions. Case Studies
Who are some of Priority's customers?
Priority is trusted by leading brands across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. See more
Implementation & Support
How long does it take to implement Priority?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Professional Implementation Services
How easy is it to get started with Priority?
Priority makes onboarding easy with professional services for configuration, data migration, and training. Customers can access on-site and virtual training, as well as self-service resources like Priority Xpert (knowledge base, video tutorials, support tools). Source
What customer service and support does Priority offer after purchase?
Priority provides troubleshooting, system optimization, support for updates and customizations, access to Priority Xpert (knowledge base, tutorials, self-service tools), professional services, and multilingual support resources. Support Page
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest versions, with extended support available for an additional fee. Support
Pain Points & Solutions
What common pain points does Priority address?
Priority solves issues such as poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source