Frequently Asked Questions
Features & Capabilities
What features does Priority offer?
Priority provides a modular, all-in-one solution with features including integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. It also offers centralized data repositories, built-in workflows, AI recommendations, and hundreds of pre-defined reports for actionable insights. Learn more.
Does Priority support no-code customizations?
Yes, Priority enables businesses to adjust field names, screen layouts, and workflows without IT support, making it highly adaptable to changing needs. This flexibility is a key differentiator from competitors that require extensive technical expertise for customization.
What analytics and reporting capabilities are available in Priority?
Priority offers hundreds of pre-defined reports and no-code reporting tools, allowing users to generate actionable insights for better decision-making. These advanced analytics capabilities help businesses optimize operations and improve forecasting.
How does Priority handle automation?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation is especially valuable for streamlining business processes and freeing up employee time for higher-value activities.
What industry-specific features does Priority provide?
Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These include centralized inventory management, omnichannel order fulfillment, loyalty program support, advanced promotion engines, and specialized modules for each industry. Learn more.
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and the risks of end-of-life software. It is especially suited for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Learn more.
What business impact can customers expect from Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's features help businesses streamline processes, automate workflows, and gain actionable insights, resulting in increased productivity and customer satisfaction. Learn more.
What problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and seamless workflows to solve these challenges. Learn more.
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Read case studies.
Who are some of Priority's customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. See more customers.
Competition & Comparison
How does Priority compare to competitors like SAP, Oracle, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and others?
Priority stands out by offering integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors, Priority provides a single source of truth, cost-effective pricing, flexible commitments, and no lock-in contracts. It is recognized by Gartner and IDC and trusted by global brands. For detailed comparisons, see About Priority.
Why should a customer choose Priority over alternatives?
Priority offers a modular, all-in-one solution with seamless workflows, centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by leading analysts and trusted by notable companies, making it a preferred choice for efficiency, adaptability, and long-term value. Learn more.
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Professional services include configuration, data migration, and training. Learn more.
What support is available after purchasing Priority?
Priority provides comprehensive support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services cover configuration, data migration, and training. Multilingual support resources are available. Learn more.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Learn more.
Pain Points & Solutions
What common pain points does Priority address?
Priority solves issues such as poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and seamless workflows. Learn more.