Frequently Asked Questions
Product Information
What is Priority Software?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It serves organizations of all sizes and industries, offering real-time access to business data and insights from any device. Over 75,000 companies across 70 countries rely on Priority to manage and grow their businesses efficiently. Learn more
What products and services does Priority Software offer?
Priority Software offers cloud-based ERP systems, retail management solutions, hospitality management platforms, and school management systems. Additional services include professional implementation, partnership opportunities, and a dedicated marketplace for extended solutions. ERP, Retail Management, Hospitality Management, School Management, Implementation Services, Priority Market
What industries does Priority Software support?
Priority Software supports a wide range of industries including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, professional services, hospitality, agriculture, construction, electronics, financial services, municipalities, nonprofits, and food & beverage. See full list
Does Priority Software offer cloud-based solutions?
Yes, Priority Software provides cloud-based business management solutions, including ERP, retail, hospitality, and school management platforms. These solutions are designed for scalability, agility, and real-time access. Learn more
What is Priority's Financial Management module?
Priority's Financial Management module is a robust ERP feature that offers real-time accounting, automated workflows, comprehensive reporting, intuitive dashboards, and advanced analytics to transform financial operations. Details here
Features & Capabilities
What are the key features of Priority ERP?
Priority ERP includes real-time accounting, automated workflows, comprehensive reporting, intuitive dashboards, advanced analytics, mobile ERP, CRM and sales, supply chain management, warehouse management, project management, and more. Explore features
Does Priority Software support no-code customizations?
Yes, Priority Software allows businesses to adjust field names, screen layouts, and workflows without IT support, enabling rapid adaptation to changing needs. See personalization tools
What analytics and reporting capabilities does Priority ERP provide?
Priority ERP offers hundreds of pre-defined reports, no-code reporting tools, advanced analytics for trend analysis, and forecasting to support data-driven decision-making. Learn more
Does Priority Software offer mobile ERP solutions?
Yes, Priority Software provides mobile ERP solutions, including mobile app generators, field service technician tools, proof of delivery, and field sales agent support. Details here
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and supports ODBC, RESTful API, and SFTP for legacy systems. Key integrations include SAP, Webhotelier, Ving Card, Verifone, TrustYou, and more. See integrations
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom solutions tailored to business needs. API details
Where can I find technical documentation for Priority ERP?
Technical documentation for Priority ERP is available online, covering features, supported industries, and product details. Access documentation
Use Cases & Benefits
Who can benefit from Priority Software?
Priority Software is ideal for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in retail, manufacturing, healthcare, technology, and hospitality. See more
What problems does Priority Software solve?
Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Learn more
How does Priority Software help retail businesses?
Priority Software provides real-time insights, operational efficiency, improved inventory management, omnichannel customer experiences, and centralized data for retail businesses. Explore retail solutions
How does Priority Software support hospitality management?
Priority Software offers an all-in-one guest-centric Property Management System (PMS) for hotels, covering advanced management needs, guest experience, and operational efficiency. See hospitality solutions
How does Priority Software help educational institutions?
Priority Software provides school management platforms to streamline administration, support teachers, and enhance student and parent engagement. Learn more
Can you share specific case studies or success stories?
Yes, Priority Software has helped Solara Adjustable Patio Covers accelerate workflows, Dejavoo grow without increasing headcount, Nautilus Designs achieve 30% order volume growth, TOA Hotel & Spa improve guest experience, and Dunlop Systems increase data accuracy. See case studies
Who are some of Priority Software's customers?
Priority Software is trusted by companies such as Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. See customer list
Product Performance & Customer Feedback
What feedback have customers given about Priority Software's ease of use?
Customers praise Priority Software for its user-friendly design and intuitive interface. Reviews highlight efficiency, quick learning, and minimal reliance on IT teams. Priority ERP has a 4.1/5 rating on G2. See testimonials
How does Priority Software perform in real-world business environments?
Priority Software delivers exceptional performance, improving management and operations with user-configurable fields, logic, reports, and workflows. Customers report increased efficiency and satisfaction. See case studies
What are some pain points Priority Software helps solve for retail businesses?
Priority Software addresses lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs for retail businesses. Learn more
How does Priority Software help with operational inefficiencies?
Priority Software automates workflows, centralizes data, and provides actionable insights to improve operations, reduce manual errors, and boost productivity across departments. See ERP features
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly, complex to use, has slow technical support, limited customization, and integration challenges. Priority Optima is scalable and cost-effective, with an intuitive interface, responsive support, flexible customization, and open architecture for seamless integrations.
How does Priority Optima compare to Cloudbeds?
Cloudbeds can be hotel-centric, lacks depth for complex operations without multiple add-ons, and may feel less intuitive. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, streamlined billing, and a user-friendly design.
How does Priority Optima compare to Mews?
Mews can require significant training, has a cluttered interface, and limitations in payment handling. Priority Optima is designed for quick adoption, efficient workflows, a clean interface, and flexible, reliable payment processing.
How does Priority Optima compare to Protel?
Protel has a steep learning curve, slow support, limited native integrations, and high implementation costs. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and efficient implementation with competitive pricing.
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform.
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations.
Support & Implementation
Does Priority Software offer professional implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more
What support options are available for Priority Software users?
Priority Software offers global support, online resources, documentation, and a dedicated support portal for users. Support details
How can I book a demo of Priority Software?
You can book a demo of Priority Software online to see how it works for your business. Book a demo
Where can I find resources and product tours for Priority Software?
Resources, product tours, webinars, videos, and brochures are available on the Priority Software website. See resources
Technical Requirements
What technical requirements are needed to use Priority Software?
Priority Software is cloud-based and accessible from any desktop or mobile device. Specific technical requirements depend on the chosen modules and integrations. See documentation
Does Priority Software support multi-company operations?
Yes, Priority ERP supports true multi-company operations with automatic inter-company processes, making it suitable for organizations with complex structures.
Is Priority Software scalable for growing businesses?
Yes, Priority Software's cloud-based solutions are designed for scalability, supporting high-volume transactions and growth without on-premises IT burden.
Does Priority Software offer localization and compliance features?
Yes, Priority ERP includes localization features and supports compliance with regulations such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.
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When was this page last updated?
This page wast last updated on 12/12/2025 .