Frequently Asked Questions

Product Overview & General Information

What is Priority ERP and who is it for?

Priority ERP is a comprehensive, cloud-based enterprise resource planning (ERP) platform designed for businesses of all sizes and industries. It offers robust functionality, flexibility, and scalability, empowering organizations to streamline operations, enhance productivity, and support growth. Priority ERP is used by over 75,000 companies in 70 countries, including global enterprises and small to mid-sized businesses. Learn more.

What solutions does Priority Software offer besides ERP?

In addition to ERP, Priority Software provides Retail Management (end-to-end modular ERP, POS, and unified commerce for retail chains), Hospitality Management (all-in-one Property Management System for hotels), School Management (platforms for educational institutions), professional and implementation services, partnership opportunities, and a dedicated marketplace for extended solutions. Explore all solutions.

Where can I watch a quick tour of Priority ERP?

You can watch a 2-minute product video highlighting the powerful features of Priority's Cloud ERP platform on the Priority ERP Quick Tour page or directly on YouTube.

What industries does Priority ERP support?

Priority ERP supports a wide range of industries, including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, services, and hospitality. Industry-specific features ensure tailored solutions for unique business needs. See supported industries.

Who are some of Priority Software's customers?

Priority Software is trusted by leading brands such as Toyota, Flex, Teva, Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Dunlop, Outbrain, GSK, and many more. See customer stories.

How can I book a demo of Priority ERP?

You can easily book a personalized demo of Priority ERP by visiting the Book a Demo page on the Priority Software website.

Features & Capabilities

What are the key features of Priority ERP?

Priority ERP offers robust functionality including AI-based features, advanced reporting, seamless mobile solutions, automation, user-configurability for fields and workflows, and industry-specific modules. It also provides a native Warehouse Management System (WMS), no-code customization, and hundreds of pre-defined reports. Learn more.

Does Priority ERP support automation?

Yes, Priority ERP includes a ready-to-use and customizable automation hub. Users can automate recurring tasks using macro and autofill rules, streamlining operations and reducing human errors. See automation features.

How does Priority ERP help with warehouse management?

Priority ERP features a native Warehouse Management System (WMS) that streamlines inventory control, reduces manual labor, and provides real-time visibility across all warehouse operations within a unified ERP platform. Learn more.

Does Priority ERP offer mobile solutions?

Yes, Priority ERP provides seamless mobile solutions, allowing users to access real-time business data and manage operations from any device, anywhere.

Can Priority ERP be customized without coding?

Yes, Priority ERP supports no-code customizations, enabling businesses to adjust workflows, field names, and screen layouts without IT support. This makes it highly adaptable to unique business needs.

What integrations does Priority ERP support?

Priority ERP offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with leading vendors. It supports unlimited connectivity through APIs and has a rich marketplace for hospitality and other industries. See integrations.

Does Priority ERP have an open API?

Yes, Priority ERP provides an Open API for seamless integration with third-party applications, enabling custom integrations and tailored workflows. Learn more about the Open API.

Is there technical documentation available for Priority ERP?

Yes, Priority Software provides comprehensive technical documentation covering features, supported industries, and products. Access the documentation at Priority's ERP documentation page.

Use Cases & Benefits

Who can benefit from using Priority ERP?

Priority ERP is ideal for retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, technology, and hospitality. It is designed to scale with businesses from SMBs to global enterprises.

What problems does Priority ERP solve for businesses?

Priority ERP addresses poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It centralizes data, automates workflows, and provides real-time insights for better decision-making. See more.

How does Priority ERP help retail businesses?

Priority ERP provides real-time insights, centralized inventory management, omnichannel order fulfillment, loyalty program support, and advanced promotion engines. It addresses operational inefficiencies, inventory inaccuracies, and disconnected customer experiences for retail chains. Learn more.

How does Priority ERP support manufacturing companies?

Priority ERP offers industry-specific modules for manufacturing, including real-time traceability, production data accuracy, and automation. It helps manufacturers improve quality control, forecasting, and supply chain efficiency. See electronics manufacturing video.

How does Priority ERP help with automation of recurring tasks?

Priority ERP's automation hub allows users to automate recurring tasks using macro and autofill rules, ensuring streamlined operations and reducing manual errors. Learn more.

What are some real-world success stories with Priority ERP?

Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved measurable improvements in efficiency, growth, and customer satisfaction using Priority ERP. Read case studies.

What feedback have customers given about Priority ERP's ease of use?

Customers consistently praise Priority ERP for its intuitive interface and user-friendly design. Reviews highlight its efficiency, ease of learning, and minimal reliance on IT teams. Priority ERP holds a 4.1/5 rating on G2, with users noting its configurability and simplicity. See testimonials.

Competition & Comparison

How does Priority ERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with major standards (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2).

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Acumatica?

Acumatica lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many products are nearing end-of-life. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized modules for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

Support & Implementation

What professional and implementation services does Priority Software offer?

Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Services include project management, training, and ongoing support. Learn more.

How does Priority ERP ensure a smooth implementation?

Priority ERP offers structured implementation methodologies, experienced partners, and comprehensive support to ensure a smooth transition and measurable ROI for businesses migrating from legacy systems or other ERPs.

What support resources are available for Priority ERP users?

Priority ERP users have access to technical documentation, customer support, training resources, and a partner ecosystem to help with onboarding, troubleshooting, and ongoing optimization. Access documentation.

Product Performance & Customer Proof

How do customers rate Priority ERP's performance?

Priority ERP has received a rating of approximately 4.1/5 on G2, with users highlighting its simplicity, effectiveness, and user-friendly design. Customers report improved management, operations, and efficiency. See reviews.

What are some customer testimonials about Priority ERP?

Allan Dyson (Merley Paper Converters) praised the system's ease of use, while Tomer Lebel (Cyberint) found Priority much easier and simpler to operate than other ERP solutions. Dejavoo's CFO reported growth without increasing headcount, and Nautilus Designs saw a 30% increase in order volume. Read more testimonials.

What industry recognition has Priority ERP received?

Priority ERP has been recognized by leading analysts such as Gartner and IDC, and is trusted by notable companies including Toyota, Flex, and Teva. It was ranked #1 by TEC in 2025. Learn more.

Technical Requirements & Documentation

Where can I find technical documentation for Priority ERP?

Technical documentation for Priority ERP is available at Priority's ERP documentation page, covering features, supported industries, and integration options.

What integration options are available for developers?

Developers can use RESTful API, ODBC drivers, SFTP file integration, and over 150 plug & play connectors to integrate Priority ERP with third-party tools and legacy systems. See developer resources.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

2-min video

Priority ERP product tour

  • Watch the 2-min product video highlighting the powerful features of our Cloud ERP platform.
  • Discover robust functionality, flexibility and scalability that empower businesses of all sizes.
  • Explore AI-based features, advanced reporting,  and seamless mobile solutions designed to streamline your operations and enhance productivity.

Yes, finally a business management solution tailored to your needs

See how Priority works for you