Frequently Asked Questions
Product Information
What is Priority ERP?
Priority ERP is a comprehensive, cloud-based enterprise resource planning platform designed to streamline business operations, enhance productivity, and provide real-time insights for organizations of all sizes. It offers robust functionality, flexibility, and scalability, including AI-based features, advanced reporting, and seamless mobile solutions. Learn more.
What types of businesses use Priority ERP?
Priority ERP is used by over 75,000 companies in 70 countries, ranging from global enterprises to small and growing businesses. It serves industries such as retail, manufacturing, healthcare, pharmaceuticals, technology, and more. See company profile.
What are the main modules and features of Priority ERP?
Priority ERP includes modules for financial management, CRM and sales, supply chain management, warehouse management (WMS), project management, human resources, analytics and business insights, mobile ERP, and more. It also offers AI-based features, advanced reporting, and no-code customization tools. Explore modules.
Does Priority ERP support mobile access?
Yes, Priority ERP offers seamless mobile solutions, including a mobile ERP app, mobile app generator, and support for field service technicians, proof of delivery, and field sales agents. Learn more about mobile ERP.
What industries does Priority ERP serve?
Priority ERP serves a wide range of industries, including retail, manufacturing, automotive, healthcare, pharmaceuticals, construction, electronics, financial services, municipalities, nonprofits, food & beverage, and more. See all industries.
Features & Capabilities
What makes Priority ERP different from other ERP solutions?
Priority ERP stands out for its integration simplicity, no-code customizations, advanced analytics, automation, cloud-based scalability, industry-specific features, end-to-end order fulfillment, and single source of truth for data. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Learn more.
Does Priority ERP offer AI-based features?
Yes, Priority ERP includes AI-based features such as AI recommendations, automated workflows, and advanced analytics to help businesses make smarter decisions and improve operational efficiency. Explore AI ERP.
Can I customize Priority ERP without coding?
Yes, Priority ERP allows businesses to customize fields, screen layouts, workflows, and reports without coding or IT support, making it highly adaptable to unique business needs. Watch the video.
What integrations are available with Priority ERP?
Priority ERP offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and support for ODBC drivers, RESTful API, and SFTP file integration. It integrates with leading solutions such as SAP, Webhotelier, Verifone, RoomPriceGenie, and more. See integrations.
Does Priority ERP have an open API?
Yes, Priority ERP provides an Open API for seamless integration with third-party applications, allowing businesses to tailor their systems to specific needs. Learn about the Open API.
Is technical documentation available for Priority ERP?
Yes, Priority Software provides comprehensive technical documentation covering features, industries, and supported products. Access documentation.
Use Cases & Benefits
Who can benefit from using Priority ERP?
Priority ERP benefits retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and organizations in manufacturing, healthcare, technology, and more. It is designed for companies seeking real-time insights, operational efficiency, and scalability. See more.
What problems does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Read more.
How does Priority ERP help with operational efficiency?
Priority ERP improves operational efficiency through built-in automated workflows, AI recommendations, centralized data, and real-time insights, reducing manual errors and streamlining processes across departments and locations.
How does Priority ERP support growth and scalability?
Priority ERP is cloud-based and modular, allowing businesses to scale as they grow. It supports high-volume transactions, adapts to changing needs, and provides industry-specific modules for long-term growth.
What are some real-world success stories with Priority ERP?
Customers like Solara Adjustable Patio Covers, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop Systems, Global Brands Gallery, and Cowtown Retail Chain have achieved improved workflows, growth, data accuracy, and customer satisfaction with Priority ERP. See case studies.
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its intuitive interface and ease of use. It has a 4.1/5 rating on G2, with users highlighting its user-configurability and efficient management of daily tasks. Read testimonials.
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring migration. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. See comparison.
How does Priority ERP compare to Acumatica?
Acumatica lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in. See comparison.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. See comparison.
How does Priority ERP compare to SAP Business One?
SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform, and supports true multi-company operations with automatic inter-company processes. See comparison.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations. See comparison.
How does Priority ERP compare to NetSuite?
NetSuite is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. See comparison.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized modules. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization. See comparison.
How does Priority ERP compare to Odoo?
Odoo has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption. See comparison.
Technical Requirements & Support
What technical support and implementation services does Priority offer?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn about implementation services.
Is Priority ERP available as a cloud solution?
Yes, Priority ERP is a cloud-based platform, offering flexibility, scalability, and real-time access from any device. Learn about Cloud ERP.
How can I get a demo of Priority ERP?
You can book a personalized demo of Priority ERP to see how it works for your business. Book a demo.
Where can I find more resources and tutorials for Priority ERP?
Priority Software offers a library of product tours, videos, webinars, articles, and brochures to help you get the most out of Priority ERP. Browse resources.
Customer Proof & Recognition
Who are some of Priority ERP's notable customers?
Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Electra, Outbrain, Brinks, eToro, GSK, Teva, and more. See all customers.
Has Priority ERP received industry recognition?
Yes, Priority ERP has been recognized by leading analysts such as Gartner and IDC, and was ranked #1 by TEC in 2025. Read more.
Where can I find customer testimonials and case studies?
Customer testimonials and detailed case studies are available on the Priority Software website, showcasing real-world results and customer satisfaction. View case studies.
What is the overall customer satisfaction with Priority ERP?
Priority ERP has received positive feedback for its user-friendly design, efficiency, and configurability, with a G2 rating of approximately 4.1/5. Customers highlight its simplicity and effectiveness in streamlining operations. Read more.
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When was this page last updated?
This page wast last updated on 12/12/2025 .