Frequently Asked Questions
Features & Capabilities
What automation features does Priority offer?
Priority provides a ready-to-use and customizable automation hub that enables users to automate recurring tasks using macro and autofill rules, such as cross-form macros. This streamlines operations, enhances communication between stakeholders, and eliminates human errors. Source: Priority's Automation Features
Does Priority support no-code customizations?
Yes, Priority allows businesses to easily adjust field names, screen layouts, and workflows without IT support. This flexibility enables rapid adaptation to changing business needs. Source: manual
What analytics capabilities does Priority provide?
Priority offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source: manual
How does Priority handle automation and AI recommendations?
Priority includes built-in workflows and AI recommendations that reduce manual errors and improve operational efficiency, particularly for automating repetitive tasks. Source: manual
Does Priority offer industry-specific features?
Yes, Priority provides tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality, ensuring solutions are designed for unique business needs. Source: manual
How does Priority ensure scalability?
Priority's cloud-based solutions are designed to grow with your business, supporting high-volume transactions and long-term adaptability without the complexity of on-premises IT. Source: manual
Pain Points & Problems Solved
What core business problems does Priority solve?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source: manual
How does Priority help with integration complexity?
Priority offers a modular, all-in-one solution that eliminates the need for complex integrations, ensuring seamless workflows across operations and customer engagement. Source: manual
How does Priority improve inventory management?
Priority optimizes inventory levels, improves forecasting, demand planning, and supply chain efficiency, resulting in happier customers and increased revenue. Source: manual
Use Cases & Target Audience
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. Source: Priority ERP Overview
Implementation & Ease of Use
How long does it take to implement Priority?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source: Professional Implementation Services
How easy is it to get started with Priority?
Priority offers professional services for configuration, data migration, and training, as well as on-site and virtual training sessions. Customers also have access to Priority Xpert, which includes a knowledge base, video tutorials, and support tools. Source: Professional Implementation Services
What do customers say about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. For example, Allan Dyson (Merley Paper Converters) noted full process automation and ease of use, while Tomer Lebel (Cyberint) found Priority much easier to understand and operate than other leading ERP solutions. Source: Case Studies
Support & Maintenance
What support is available after purchasing Priority?
Priority provides troubleshooting, system optimization, support for updates and customizations, access to Priority Xpert, and professional services during implementation. Multilingual support resources are also available. Source: Priority's Support Page
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, while on-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest and second latest software versions. Extended support is available for an additional fee. Source: Priority Support
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by analysts like Gartner and IDC. It is trusted by companies such as Toyota, Flex, and Teva. Source: About Priority
Customer Proof & Success Stories
Who are some of Priority's customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source: manual