Frequently Asked Questions
Features & Capabilities
What features does Priority ERP offer for manufacturers?
Priority ERP provides manufacturers with a holistic view of their production facility, enabling optimized manufacturing performance, leaner operations, advanced analytics, and strengthened customer loyalty. Key features include integration simplicity, no-code customizations, advanced analytics, built-in automation, scalability, industry-specific modules, end-to-end order fulfillment, and a single source of truth for data. These capabilities help manufacturers run more efficiently and adapt to changing industry demands. Source
Does Priority ERP support industry-specific requirements?
Yes, Priority ERP offers tailored functionalities for industries such as manufacturing, retail, healthcare, and hospitality. This ensures that businesses receive solutions designed for their unique operational needs, unlike generic ERP systems. Source
How does Priority ERP help automate manufacturing processes?
Priority ERP includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation is especially valuable for manufacturers seeking to streamline production and order fulfillment processes. Source
Can businesses customize Priority ERP without IT support?
Yes, Priority ERP enables businesses to easily adjust field names, screen layouts, and workflows without IT support, thanks to its no-code customization capabilities. This flexibility allows companies to quickly adapt to changing needs. Source
Pain Points & Solutions
What core problems does Priority ERP solve for manufacturers?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and scalable solutions to overcome these challenges. Source
How does Priority ERP improve inventory management?
Priority ERP optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency. This results in more accurate inventory, reduced overstock or stockouts, and increased customer satisfaction and revenue. Source
How does Priority ERP help businesses transition from outdated or end-of-life ERP systems?
Priority ERP offers a scalable, future-proof platform that evolves with your business, reducing downtime and minimizing financial and operational disruption. Its structured implementation process ensures a smooth transition from legacy systems. Source
Use Cases & Target Audience
Who can benefit from Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and the risks of end-of-life software. It is designed for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making, long-term adaptability, and increased customer satisfaction. Priority ERP delivers measurable impact by streamlining workflows, automating processes, and providing actionable insights through advanced analytics. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority to be the closest match to their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. In retail, customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. Source
Competition & Comparison
How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, Acumatica, NetSuite, Sage, Odoo, and Microsoft Business Central?
Priority ERP stands out by offering industry-specific features, ease of use, no-code customization, cost-effectiveness, and flexible commitments. Unlike competitors, Priority does not require heavy coding, complex integrations, or lock-in contracts. It supports multi-company operations, compliance with major standards, and provides a single platform for all business needs. For example, SAP Business One is complex and expensive, while Priority is affordable and easy to use. NetSuite is costly and enforces contract lock-in, whereas Priority offers flexible quarterly commitments. Source
Why should a customer choose Priority ERP over alternatives?
Priority ERP offers integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and is recognized by leading analysts like Gartner and IDC. It is trusted by notable companies and delivers long-term value, efficiency, and adaptability. Source
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority provides professional services, including configuration, data migration, and training, to ensure a smooth process. Source
What support and training does Priority offer during and after implementation?
Priority offers on-site and virtual training sessions, access to Priority Xpert (knowledge base, video tutorials, support tools), and professional services for configuration and data migration. Post-purchase, customers receive troubleshooting, system optimization, updates, customizations, and multilingual support resources. Source
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest software versions, with extended support for older versions available for a fee. Source