Frequently Asked Questions
Features & Capabilities
What features does Priority offer for revenue recognition and process automation?
Priority provides advanced revenue recognition process automation, allowing businesses to automate their revenue recognition workflows with multiple rules and parameters. This ensures compliance, accuracy, and efficiency in financial reporting. The solution is part of Priority's broader ERP suite, which includes capabilities such as graphical BPM, Mobile Application Generator, Web SDK, Open APIs, and more. Source
What are the key capabilities and benefits of Priority's ERP solutions?
Priority ERP offers integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and scalability. These capabilities help businesses streamline operations, reduce manual errors, and improve decision-making. The platform is cloud-based, grows with your business, and provides actionable insights through hundreds of pre-defined reports and no-code reporting tools. Source
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. This ensures that businesses receive solutions designed for their unique operational needs, unlike generic ERP systems. Source
Use Cases & Benefits
What core problems does Priority solve for businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automated workflows, and end-to-end order fulfillment capabilities. Source
Who can benefit from using Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and the risks of end-of-life software. It is suitable for businesses looking to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's features help businesses achieve streamlined workflows, actionable insights, and scalable growth. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Tomer Lebel (Cyberint) found Priority much easier to operate than other leading ERP solutions. Martyn Young (Cherwell Laboratories) highlighted Priority's close match to business needs and strong support. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
Implementation & Support
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, configuration, data migration, and training, plus self-service resources like Priority Xpert for a smooth onboarding experience. Source
What customer service and support does Priority provide after purchase?
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services are available for configuration, data migration, and training. Multilingual support resources are also provided. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Source