Frequently Asked Questions
Features & Capabilities
What is Priority's Portal Generator and how does it work?
Priority's Portal Generator is a no-code tool that enables users to build custom ERP portals using a simple drag-and-drop interface. It offers out-of-the-box templates for supplier orders, service calls, time tracking, surveys, and more. The Portal Generator extends ERP functionality to non-technical users, streamlines operations, and connects teams across departments. It supports branded, mobile-friendly interfaces and seamless ERP integration for both internal and external stakeholders. Source
What are the key benefits of using Priority's Portal Generator?
Key benefits include no-code portal customization, branded and mobile-friendly interfaces, seamless ERP integration, and improved user experience for both external and internal stakeholders. The Portal Generator enables quick and intuitive deployment of B2B self-service portals, digitized field operations, and simplified internal processes. Source
What features make Priority ERP stand out from competitors?
Priority ERP offers integration simplicity with a modular, all-in-one solution, no-code customizations, hundreds of pre-defined reports and no-code analytics, built-in automation and AI recommendations, cloud-based scalability, industry-specific features, end-to-end order fulfillment, and a single source of truth for data. Priority is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Source
Pain Points & Problems Solved
What core business problems does Priority ERP solve?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility and scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and seamless workflows. Source
How does Priority ERP help businesses automate manual processes?
Priority ERP automates workflows and repetitive tasks using built-in automation and AI recommendations. This reduces manual errors, boosts efficiency, and allows employees to focus on higher-value activities. Automation is available for order fulfillment, inventory management, reporting, and more. Source
Use Cases & Target Audience
Who can benefit from Priority ERP and its Portal Generator?
Priority ERP and its Portal Generator are ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking reliable, scalable ERP solutions. It is especially suited for businesses needing industry-specific features, rapid deployment, and future-proof platforms to streamline operations and improve efficiency. Source
What industries does Priority ERP support?
Priority ERP supports a wide range of industries including retail, manufacturing, healthcare, hospitality, agriculture, construction, electronics, financial services, medical devices, municipalities, nonprofits, pharmaceutical, professional services, software and technology, wholesale & distribution, and food & beverage. Source
Implementation & Ease of Use
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, configuration, data migration, and training to ensure a smooth process. Source
How easy is Priority ERP to use?
Priority ERP is designed for ease of use, with a flexible, highly customizable, and intuitive interface. Customers report rapid automation of processes and quick user adoption. Testimonials highlight its reliability, affordability, and high level of support. Source
Support & Maintenance
What support is available after purchasing Priority ERP?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services cover configuration, data migration, and training. Multilingual support resources are available. Source
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest versions, with extended support for older versions for an additional fee. Source
Competition & Comparison
How does Priority ERP compare to other ERP solutions like Microsoft Dynamics 365, SAP Business One, Acumatica, NetSuite, Sage X3, Odoo, and Microsoft Business Central?
Priority ERP stands out with its modular all-in-one solution, no-code customizations, industry-specific features, and flexible, affordable pricing. Unlike competitors, Priority offers true multi-company support, rapid implementation, and compliance with major standards (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2). It avoids forced migrations and contract lock-ins, and is consistently recognized by Gartner, IDC, and TEC. Source
How does Priority Optima compare to hospitality management competitors like Oracle Hospitality OPERA, Cloudbeds, Mews, and Protel?
Priority Optima PMS offers a unified, scalable, and cost-effective solution with an intuitive interface, responsive support, flexible customization, and open architecture for integrations. It outperforms competitors by eliminating fragmentation, supporting efficient workflows, and providing a robust marketplace for extensions. Source
How does Priority Retail Management compare to retail ERP and POS competitors?
Priority Retail Management delivers an end-to-end modular solution that unifies ERP, retail management, unified commerce, and POS on a single platform. It eliminates integration headaches, provides centralized data, supports high-volume transactions, and offers retail-specific strengths like omnichannel order fulfillment, loyalty programs, and advanced promotion engines. Source
Customer Proof & Recognition
Who are some of Priority's customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
What feedback have customers given about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full automation and ease of use; Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box; Tomer Lebel (Cyberint) stated Priority is much easier and simpler than other leading ERP solutions. Source