Frequently Asked Questions
Product Information
What is cloud-based ERP software?
Cloud-based ERP software is an Enterprise Resource Planning system that runs on a cloud computing platform rather than on-premises infrastructure. It provides real-time access to business data via the internet, enabling scalability, automatic updates, lower IT costs, and remote accessibility across departments and locations. Source
How does cloud ERP work?
Cloud ERP works by storing and managing all of an organization's business data and applications on a remote server, accessible through the internet. Users can access the system from anywhere, anytime, using any device with an internet connection. The platform allows for automatic updates and maintenance, reducing the need for manual IT support. Data security is enhanced through advanced encryption and regular backups. Source
What types of cloud ERP deployment models are available?
Cloud ERP can be deployed as multi-tenant SaaS, single-tenant SaaS, public cloud, private cloud, or hybrid cloud. Each model offers different levels of customization, security, and scalability. Multi-tenant SaaS allows multiple organizations to use a single software version, while single-tenant SaaS is dedicated to one organization. Public cloud is shared among organizations, private cloud is exclusive, and hybrid combines on-premise and cloud solutions. Source
What products and solutions does Priority Software offer?
Priority Software offers cloud-based ERP systems, retail management solutions, hospitality management platforms, and school management systems. These solutions are designed for various industries and business sizes, providing end-to-end business management capabilities. ERP, Retail Management, Hospitality Management, School Management
What is the difference between ERP and cloud ERP?
Traditional ERP systems are on-premise and operate on in-house servers, requiring significant IT resources. Cloud ERP systems run on vendor-managed cloud infrastructure, offering benefits like cost savings, flexibility, scalability, and remote access. Source
Is cloud ERP secure?
Cloud ERP solutions prioritize data security with advanced encryption, strict user-level access controls, and regular backups to ensure data integrity and protection against potential threats. Source
How does cloud ERP improve system performance and accessibility?
Cloud ERP offers unmatched system performance, high uptime, and reduced system outages. Its cloud infrastructure enables businesses to operate from anywhere, boosting productivity and ensuring constant access to real-time data. Source
What are the cost benefits of cloud ERP?
Cloud ERP operates on a subscription model with predictable costs, often including software updates, security, installation, customer service, and tech support. This eliminates high upfront costs and allows businesses to better manage budgets. Source
How does cloud ERP support scalability?
Cloud ERP offers modular solutions that can be adjusted to specific needs. Businesses can opt for specific modules and scale up as operations expand, ensuring efficient resource allocation and only paying for what is needed. Source
How quickly can cloud ERP be deployed?
Cloud ERP solutions can be implemented much faster than traditional systems, resulting in minimal disruptions and allowing businesses to benefit from the new system quickly. Source
What are the top benefits of cloud ERP for businesses?
Top benefits include increased performance, reduced operating costs, easier data access, enhanced security, innovation and upgrades, automatic updates and maintenance, customizations and agility, and disaster recovery. Source
Is cloud ERP suitable for global organizations?
Cloud ERP is ideal for global organizations with dispersed offices and teams, providing accessibility and functionality to manage and control business operations on a global scale. Source
Which industries can benefit from cloud ERP services?
Industries such as manufacturing, retail, healthcare, finance, and any organization seeking improved operational efficiency, streamlined processes, and real-time data access can benefit from cloud ERP services. Source
Why is cloud ERP so popular?
Cloud ERP is popular due to its flexibility, scalability, accessibility, and cost-effectiveness. It eliminates significant upfront costs and ongoing maintenance expenses associated with traditional ERP systems. Source
Is cloud ERP the future of ERP?
With the evolving business landscape and increasing emphasis on digital transformation, cloud ERP is positioned as a dominant force in the future of enterprise resource planning. Source
How much does cloud ERP software cost?
Cloud ERP software is typically subscription-based, with costs varying based on features, user count, and specific requirements. This model often results in lower overall expenses compared to traditional on-premise ERP systems. Source
Features & Capabilities
What features does Priority Software offer?
Priority Software offers integration simplicity, no-code customizations, advanced analytics, automation, cloud-based scalability, industry-specific features, end-to-end order fulfillment, and a single source of truth for data. Source
Does Priority Software support API integrations?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom integrations tailored to specific operational needs. Source
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with vendors such as SAP, Webhotelier, Ving Card, Verifone, TrustYou, SiteMinder, and more. Source
Does Priority Software provide technical documentation?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, covering features, industries, and supported products. Source
How does Priority Software ensure data security?
Priority Software uses advanced encryption, strict user-level access controls, and regular backups to safeguard data and ensure compliance with industry standards. Source
Can Priority Software be customized for specific business needs?
Yes, Priority Software supports no-code customizations, allowing businesses to adjust workflows, layouts, and field names without IT support, ensuring adaptability to unique requirements. Source
Does Priority Software support mobile access?
Yes, Priority Software offers mobile ERP solutions, enabling users to access business data and workflows from any mobile device, anywhere and anytime. Source
Use Cases & Benefits
Who can benefit from Priority Software?
Priority Software is designed for global enterprises, SMBs, retail chains, manufacturers, healthcare organizations, hospitality providers, and educational institutions. Over 75,000 companies across 70 countries rely on Priority to manage and grow their businesses. Source
What problems does Priority Software solve?
Priority Software addresses poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
What are common pain points solved by Priority Software?
Priority Software solves pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, high IT costs, costly legacy systems, and integration challenges. Source
How does Priority Software help retail businesses?
Priority Software provides retail management solutions with real-time insights, centralized inventory management, omnichannel order fulfillment, customer loyalty modules, and POS solutions, supporting multi-location and high-volume environments. Source
How does Priority Software support hospitality businesses?
Priority Software offers an all-in-one Property Management System (PMS) for hospitality, covering guest-centric operations, advanced hotel management, and integrations with leading hospitality vendors. Source
How does Priority Software help educational institutions?
Priority Software provides school management platforms designed to manage educational institutions effectively, supporting teachers, students, and parents with tailored features. Source
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its user-friendly design and intuitive interface. Testimonials highlight its efficiency, quick learning curve, and ease of daily task management without heavy IT reliance. Priority ERP has a rating of approximately 4.1/5 on G2. Source
Can you share specific case studies or success stories of Priority Software customers?
Yes, Priority Software has numerous case studies, including Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), TOA Hotel & Spa (improved guest experience), Dunlop Systems (improved data accuracy), and Global Brands Gallery (enhanced customer satisfaction). Case Studies
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
Support & Implementation
Does Priority Software offer professional and implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its software solutions. Source
What support options are available for Priority Software customers?
Priority Software offers customer service, tech support, and access to resources such as documentation, product tours, webinars, and case studies. Support
Technical Requirements
What are the technical requirements for using Priority Software?
Priority Software is cloud-based and requires only a reliable internet connection. No on-premises hardware or extensive IT resources are needed, as the vendor manages infrastructure, updates, and maintenance. Source
Customer Proof
Who are some of Priority Software's customers?
Priority Software is trusted by companies such as Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Source