Frequently Asked Questions
Product Information
What is a Manufacturing Execution System (MES)?
A Manufacturing Execution System (MES) is software that monitors, tracks, and controls manufacturing operations on the shop floor in real time. MES bridges the gap between enterprise-level systems like ERP and actual production, helping improve productivity, quality control, compliance, and decision-making across manufacturing processes. Source
How does MES integrate with ERP systems?
MES acts as a functional layer between ERP and process control systems, generating insights that lead to enhanced, real-time, production-related decision making. Integrating MES with ERP software helps manufacturing companies significantly improve manufacturing efficiency while streamlining various business processes and day-to-day operations. Source
What are the benefits of an MES-integrated ERP?
An MES-integrated ERP enhances profitability, improves productivity, and significantly minimizes wastage. It provides all necessary modules to handle orders and inventory, while focusing on real-time floor operations and generating insights that consider both production and business processes. Source
What are the key differences between MES and ERP?
ERP streamlines and integrates various business processes, including manufacturing, while MES monitors and controls production processes. ERP data entry can be manual or automated; MES relies on input devices like sensors and barcodes. ERP is more customizable and flexible, whereas MES is less flexible and more complex to customize. Source
How does Priority ERP support manufacturing companies?
Priority ERP provides a comprehensive, agile, and scalable cloud-ERP platform tailored to manufacturing and other industries. It enables organizations to streamline operations, accelerate growth, and integrate MES for real-time production insights. Source
What modules are available in Priority ERP for manufacturing?
Priority ERP offers modules for manufacturing, sales, marketing, inventory management, customer relationship management, finance, analytics, business insights, supply chain management, and more. Source
How does Priority ERP handle data entry and management?
Priority ERP supports both manual and automated data entry, allowing hybrid input methods. Changes are stored in the database, making historical data available for cross-referencing across departments. Source
What customization and flexibility does Priority ERP offer?
Priority ERP facilitates an open architecture, allowing multi-layered connectivity with embedded integrations, ready-to-use connectors, and APIs. It supports no-code customizations for workflows, layouts, and business rules. Source
How does Priority ERP trigger actions and workflows?
Priority ERP triggers actions based on various events, including finance and billing (orders, payroll, supplier bills) and production-oriented themes (MRP, PDM, ECO Management, QA). MES triggers are related to production events like machine downtime or quality issues. Source
What is the cost structure for MES and ERP systems?
ERP systems can be more costly than MES systems due to managing multiple business processes. MES systems are often less expensive but costs vary based on required sensors and input devices. Investing in an ERP-integrated MES system can be more cost-effective due to seamless data-sharing and real-time inputs. Source
What industries does Priority ERP support?
Priority ERP supports industries including manufacturing, automotive, electronics, healthcare, financial services, retail, food & beverage, construction, medical devices, municipalities, nonprofits, pharmaceuticals, professional services, software and technology, and wholesale & distribution. Source
How can I schedule a demo of Priority ERP?
You can schedule a no-obligation call or demo with Priority Software experts by visiting this page or contacting sales directly. Contact Sales
Where can I find technical documentation for Priority ERP?
Priority Software provides technical documentation for its ERP solutions, including features, industries, and supported products. Access the documentation at Priority's ERP documentation page.
Does Priority ERP support mobile access?
Yes, Priority ERP offers mobile ERP capabilities, including mobile app generators, field service technician support, proof of delivery, and field sales agent modules. Source
What integrations are available for Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations. Key integrations include SAP, Webhotelier, Ving Card, Verifone, TrustYou, SiteMinder, and more. Source
Does Priority Software provide an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications. Learn more at Priority's Open API page.
Features & Capabilities
What features does Priority Software offer for manufacturing and business management?
Priority Software offers cloud-based ERP, retail management, hospitality management, school management, professional and implementation services, partnership opportunities, and a dedicated marketplace for extended solutions. Source
How does Priority Software address common manufacturing pain points?
Priority Software solves pain points such as poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
What automation capabilities does Priority ERP provide?
Priority ERP includes built-in automated workflows, AI recommendations, and centralized views to improve operations across departments and locations, reducing manual errors and boosting efficiency. Source
How does Priority ERP support advanced analytics?
Priority ERP provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source
What industry-specific features does Priority ERP offer?
Priority ERP offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality, ensuring solutions meet unique business needs. Source
How does Priority ERP ensure scalability?
Priority ERP's cloud-based solutions support high-volume transactions and scalability, growing with your business and avoiding on-premises IT headaches and integration costs. Source
What is the user experience like with Priority ERP?
Priority ERP is praised for its intuitive interface and ease of use, making it accessible for employees without heavy reliance on IT teams. It has a G2 rating of approximately 4.1/5. Source
What feedback have customers given about Priority ERP?
Customers have praised Priority ERP for its efficiency, ease of use, quick customer support, and user-configurability. Testimonials highlight improved management and operations, and easier adoption compared to other ERP solutions. Source
What are some customer success stories with Priority Software?
Success stories include Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), TOA Hotel & Spa (improved guest experience), Dunlop Systems (data accuracy), Global Brands Gallery (enhanced loyalty), and Cowtown Retail Chain (process visibility). Case Studies
Who are some of Priority Software's customers?
Priority Software's customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Source
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
Use Cases & Benefits
Who can benefit from Priority Software?
Priority Software serves roles such as retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, and services. Source
Is Priority Software suitable for small and growing businesses?
Yes, Priority Software's scalable, cloud-based solutions are designed for organizations of all sizes, from global enterprises to small and growing businesses. Source
How does Priority Software help with inventory management?
Priority Software optimizes inventory levels, improves forecasting, demand planning, and supply chain efficiency, resulting in happier customers and increased revenue. Source
How does Priority Software improve quality control?
Priority Software provides real-time traceability and visibility across products and processes, enabling rapid identification of issues, reducing recalls, and driving customer loyalty and revenue. Source
How does Priority Software support compliance?
Priority ERP ensures compliance with regulations such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, making it suitable for highly regulated industries. Source
How does Priority Software help businesses transition from legacy systems?
Priority ERP offers a scalable, future-proof platform that evolves with your business, reducing downtime and minimizing financial and operational disruption when transitioning from legacy or end-of-life systems. Source
How does Priority Software support order fulfillment?
Priority Software provides end-to-end order fulfillment capabilities, optimizing order routing, inventory utilization, and automated workflows for efficient operations. Source
How does Priority Software help reduce operational inefficiencies?
Priority Software's built-in automated workflows, AI recommendations, and centralized views improve operations across departments and locations, reducing manual processes and inefficiencies. Source
How does Priority Software enhance customer experience?
Priority Software enhances customer experience with centralized customer data, loyalty program capabilities, and efficient promotion engines, supporting omnichannel consistency and retention. Source