Frequently Asked Questions
Product Information & Overview
What is mobile ERP?
Mobile ERP is an extension of enterprise resource planning software that allows users to access, manage, and update ERP functions through mobile devices. It enables real-time decision-making, remote data entry, and improved field operations across finance, inventory, sales, and production. Unlike static, location-bound ERP systems, mobile ERP puts the full power of business management tools into apps designed for smaller screens and touch interfaces. Source
How does mobile ERP work?
Mobile ERP works by connecting mobile devices to a centralized ERP system through cloud-based or secure network access. Users can perform tasks like inventory updates, order approvals, and real-time reporting from anywhere, enabling faster decisions and continuous business operations. Changes made via the app are updated and synced in real-time with the organization's ERP system. Source
What types of devices are supported by Priority's mobile ERP?
Priority's mobile ERP is designed to work on all types of mobile devices and tablets, including Android and iOS. Some mobile ERP apps also offer Windows compatibility. The apps are built using a web-based HTML5 user interface, allowing easy access from various devices and automatic adjustment to different screen sizes. Source
What are some examples of mobile ERP applications offered by Priority?
Priority offers a selection of out-of-the-box mobile ERP apps, including solutions for field sales and service, delivery, warehouse management, POS (Point-of-Sale), purchase approval, employee time and attendance, and more. Source
Is a cloud-based ERP system required for mobile ERP functionality?
Yes, a company must have a cloud-based ERP system to enable mobile ERP functionality. Cloud-based systems provide the "always on, always available" access required for mobile ERP apps to synchronize and update data in real time. Source
Can I create custom mobile ERP apps with Priority?
Yes, Priority enables organizations to create custom mobile ERP apps tailored to their specific needs, allowing businesses to extend ERP functionality to mobile devices in ways that fit their unique workflows. Source
What industries does Priority's mobile ERP support?
Priority's mobile ERP supports a wide range of industries, including retail, manufacturing, healthcare, hospitality, automotive, construction, electronics, financial services, and more. Source
How does mobile ERP enhance remote working?
Mobile ERP is a necessary tool for employees working from home, off-site, or at client locations. It provides real-time access and visibility of customer and sales data, documentation, and operational information, enabling field technicians and sales teams to work efficiently on-the-go. Source
How does mobile ERP synchronize data?
Mobile ERP apps are automatically synced with the central ERP system. Any changes made in the mobile app are updated in real time, ensuring that all employees, regardless of location, have access to the latest information. All changes are recorded for easy tracking and monitoring. Source
What advanced device features does Priority's mobile ERP leverage?
Priority's mobile ERP apps utilize advanced mobile device features such as high-resolution cameras and GPS technology. This allows users to enrich business data with photos, location detection, and videos, which cannot be done from traditional on-premise ERP systems. Source
How does mobile ERP improve field operations?
Mobile ERP enables field employees to receive proof of delivery from customers, update service requests on-site, receive payments, issue receipts, and track time and attendance—all from their mobile device. This streamlines field operations and enhances efficiency. Source
Can mobile ERP be used for real-time reporting?
Yes, mobile ERP allows users to access and generate real-time reports from anywhere, supporting faster decision-making and continuous business operations. Source
How does mobile ERP help companies maintain business continuity?
Mobile ERP applications drive visibility across all departments, accelerate automated processes, increase operational efficiency, and help companies maintain business continuity and gain a competitive edge, especially for organizations with remote or mobile workforces. Source
What is the benefit of using mobile ERP for data entry?
Mobile ERP apps simplify and streamline day-to-day business processes by reducing the time and resources required to enter data manually into the ERP system. Users can create, access, and share business information directly from their mobile device, ensuring real-time access to data without significant infrastructure investment. Source
How does mobile ERP support multiple devices?
Mobile ERP is designed to work on all types of mobile devices and tablets, supporting Android, iOS, and sometimes Windows. The web-based HTML5 interface ensures compatibility and adaptability to different screen sizes. Source
What are the six key benefits of mobile ERP?
The six key benefits of mobile ERP are: 1) Desktop functionality on mobile, 2) Enhanced remote working, 3) Data enrichment beyond the small screen, 4) Real-time synchronization, 5) Support for multiple devices, and 6) Features optimized for mobile use. Source
How does Priority mobile ERP integrate with existing ERP systems?
Priority mobile ERP apps are designed to integrate seamlessly with existing ERP systems, ensuring real-time data synchronization and consistent business operations across all devices and locations. Source
What is the role of mobile ERP in omnichannel retail?
Mobile ERP supports omnichannel retail by enabling real-time access to inventory, sales, and customer data across all channels, improving order fulfillment, customer experience, and operational efficiency. Source
How can I schedule a demo of Priority mobile ERP?
You can schedule a no-obligation demo of Priority mobile ERP by visiting the Book a Demo page or contacting a sales expert through the Contact Sales Expert page.
Features & Capabilities
What features does Priority Software offer for mobile ERP?
Priority Software offers features such as real-time data access, mobile app generator, field service technician support, proof of delivery, field sales agent management, warehouse management, and portal generator for mobile ERP. Source
Does Priority Software provide an open API for integrations?
Yes, Priority Software provides an Open API that enables seamless integration between Priority's software and third-party applications. This allows businesses to tailor their systems to meet specific operational needs. Source
What integration options are available with Priority Software?
Priority Software offers over 150 plug & play connectors, unlimited connectivity through APIs, embedded integrations, ODBC drivers, RESTful API access, and file integration via SFTP for legacy systems. Source
Does Priority Software provide technical documentation?
Yes, Priority Software provides comprehensive technical documentation for its ERP solutions, including details about features, industries, and supported products. Source
Can Priority mobile ERP apps be customized without IT support?
Yes, Priority mobile ERP apps support no-code customizations, allowing businesses to adjust workflows, layouts, and field names without relying on IT teams. Source
What analytics capabilities are available in Priority Software?
Priority Software provides hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source
Does Priority Software support automation?
Yes, Priority Software includes built-in workflows and AI recommendations that automate repetitive tasks, improve operational efficiency, and reduce manual errors. Source
What industry-specific features does Priority Software offer?
Priority Software offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality, ensuring solutions meet unique business needs. Source
Use Cases & Benefits
Who can benefit from Priority's mobile ERP?
Priority's mobile ERP benefits retail business owners, operations and supply chain managers, sales and marketing managers, CFOs, IT managers, and companies in industries such as retail, manufacturing, healthcare, pharmaceuticals, technology, and services. Source
What problems does Priority mobile ERP solve?
Priority mobile ERP solves problems such as poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
How does Priority mobile ERP help retail businesses?
Priority mobile ERP helps retail businesses by providing real-time insights, improving operational efficiency, reducing inventory inaccuracies, enhancing customer experiences, and supporting omnichannel commerce. Source
How does Priority mobile ERP support supply chain management?
Priority mobile ERP optimizes inventory levels, improves forecasting and demand planning, and streamlines supply chain efficiency, resulting in happier customers and increased revenue. Source
How does Priority mobile ERP improve customer experience?
Priority mobile ERP enhances customer experience by centralizing customer data, supporting loyalty programs, and providing efficient promotion engines, resulting in improved satisfaction and retention. Source
How does Priority mobile ERP help with order fulfillment?
Priority mobile ERP provides end-to-end order fulfillment capabilities, optimizing order routing, inventory utilization, and automated workflows to solve complex order fulfillment challenges. Source
What feedback have customers given about Priority mobile ERP?
Customers have praised Priority mobile ERP for its user-friendly design, intuitive interface, and efficiency. Testimonials highlight improved management, quick learning, and ease of use compared to other ERP solutions. Source
Can you share specific case studies of customers using Priority mobile ERP?
Yes, case studies include Solara Adjustable Patio Covers (accelerated workflows), Arkal Automotive (successful implementation), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), TOA Hotel & Spa (improved operations), Dunlop Systems (increased trust in data accuracy), Global Brands Gallery (enhanced customer satisfaction), and Cowtown Retail Chain (complete process visibility). Source
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. Source
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in. Source
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. Source
How does Priority ERP compare to SAP Business One?
SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. Source
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation. Source
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality. Source
How does Priority ERP compare to Microsoft Business Central?
Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Source
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. Source
Support & Implementation
Does Priority Software offer professional and implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its software solutions. Source
How can I contact Priority Software for support?
You can contact Priority Software for support through their Support page or by reaching out via the Contact Us page.
Recognition & Customer Proof
Has Priority Software received industry recognition?
Yes, Priority Software has been recognized by leading analysts such as Gartner and IDC, and is trusted by companies like Toyota, Flex, and Teva. It has also been featured in the Gartner Magic Quadrant for five consecutive years. Source
Who are some of Priority Software's customers?
Priority Software's customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, Teva, Alexander Schneider, Analog Devices, Dejavoo, and Cherwell. Source