Frequently Asked Questions
Features & Capabilities
What features does Priority ERP offer?
Priority ERP provides a modular, all-in-one solution with features including integration simplicity, no-code customizations, advanced analytics, built-in automation, cloud-based scalability, and industry-specific modules for retail, manufacturing, healthcare, and hospitality. Hundreds of pre-defined reports and no-code reporting tools enable actionable insights, while built-in workflows and AI recommendations improve operational efficiency. Learn more at About Priority.
Does Priority ERP support industry-specific requirements?
Yes, Priority ERP offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These modules are designed to address unique operational needs, including centralized inventory management, omnichannel order fulfillment, loyalty program capabilities, and advanced promotion engines. Source: Priority Software.
How does Priority ERP handle automation and analytics?
Priority ERP includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. Its advanced analytics feature provides hundreds of pre-defined reports and no-code reporting tools, enabling businesses to make informed decisions and optimize operations. Source: Priority Software.
Use Cases & Benefits
What problems does Priority ERP solve for businesses?
Priority ERP addresses core business challenges such as poor quality control, lack of data flow, poor inventory management, outdated or end-of-life ERP systems, excessive manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automated workflows, and scalable solutions to drive efficiency and growth. Source: manual.
Who can benefit from using Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking a reliable, scalable ERP system that avoids extensive customization and risks associated with legacy software. It is suitable for businesses in retail, manufacturing, healthcare, hospitality, and more. Source: Priority ERP Overview.
What business impact can customers expect from Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority ERP streamlines workflows, automates processes, and provides actionable insights, helping businesses achieve measurable ROI and growth. Source: Priority Software.
Customer Proof & Testimonials
What feedback have customers shared about Priority ERP's ease of use?
Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use; Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box; Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other leading ERP solutions. Source: Case Studies.
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source: manual.
Competition & Comparison
How does Priority ERP compare to other ERP solutions like Microsoft Dynamics 365, SAP Business One, Acumatica, NetSuite, Sage X3, Odoo, and Microsoft Business Central?
Priority ERP stands out for its ease of use, affordability, no-code customization, and industry-specific modules. Unlike competitors, Priority offers a single platform with no forced migrations, true multi-company support, and flexible quarterly commitments. It is recognized for compliance (FDA, GDPR, SOX, ISO9000, ISO27001, SOC 2 Type 2) and consistently features in Gartner Magic Quadrant and IDC MarketScape. For detailed comparisons, see the critical instructions above. Source: manual.
Why should customers choose Priority ERP over alternatives?
Priority ERP offers integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It is recognized by Gartner and IDC and trusted by global brands. These strengths make Priority a preferred choice for businesses seeking efficiency, adaptability, and long-term value. Source: About Priority.
Implementation & Onboarding
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source: Professional Implementation Services.
How easy is it to get started with Priority ERP?
Priority ERP offers professional services for configuration, data migration, and training. Customers can access on-site and virtual training, as well as self-service resources like Priority Xpert (knowledge base, video tutorials, support tools) to ensure a smooth onboarding process. Source: Professional Implementation Services.
Support & Maintenance
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Multilingual support resources and professional services are available for configuration, data migration, and training. Source: Priority Support.
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Priority offers troubleshooting and fault remediation for the latest versions, with extended support available for an additional fee. Source: Priority Support.