Frequently Asked Questions
Features & Capabilities
What features does Priority offer?
Priority provides a modular, all-in-one solution with features including integration simplicity, no-code customizations, advanced analytics, built-in automation, cloud-based scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. Hundreds of pre-defined reports and no-code reporting tools enable actionable insights, while built-in workflows and AI recommendations improve operational efficiency. Learn more.
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. This ensures businesses receive solutions designed for their unique needs, unlike generic ERP systems. Source
How does Priority handle automation and analytics?
Priority includes built-in workflows and AI recommendations to automate repetitive tasks and reduce manual errors. Advanced analytics are available through hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. Source
Use Cases & Benefits
Who can benefit from Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority streamlines workflows, enables easy customizations, provides actionable analytics, and supports business growth through scalable cloud-based solutions. Source
Pain Points & Problem Solving
What problems does Priority solve?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, excessive manual processes, reliance on spreadsheets, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automation, and seamless workflows. Source
What are common pain points expressed by customers before using Priority?
Customers often report poor quality control, disconnected systems, poor reporting, inventory inaccuracies, outdated legacy systems, manual processes, security risks, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Priority is designed to address these challenges. Source
Competition & Comparison
How does Priority compare to competitors?
Priority stands out by offering integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, built-in automation, and recognition by analysts like Gartner and IDC. Unlike competitors, Priority eliminates complex integrations, supports high-volume transactions, and is trusted by companies such as Toyota, Flex, and Teva. Source
Why should a customer choose Priority over alternatives?
Customers should choose Priority for its modular, all-in-one solution, centralized data, cloud scalability, no-code customizations, advanced analytics, industry-specific features, automation, and proven trust. Priority is recognized by Gartner and IDC and used by leading companies. Source
How does Priority address integration complexity compared to competitors?
Priority offers a modular, all-in-one solution that eliminates the need for complex integrations, ensuring seamless workflows across operations and customer engagement. Competitors often require multiple disconnected systems and complex synchronization. Source
Implementation & Onboarding
How long does it take to implement Priority?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source
How easy is it to get started with Priority?
Priority makes onboarding easy with professional services for configuration, data migration, and training. Customers can access on-site and virtual training, as well as self-service resources like Priority Xpert, which includes a knowledge base and video tutorials. Source
Support & Maintenance
What customer service or support is available after purchasing Priority?
Priority provides comprehensive support, including troubleshooting, system optimization, updates, customizations, access to Priority Xpert (knowledge base, video tutorials, self-service tools), professional services, and multilingual support resources. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting is available for the latest and second latest software versions, with extended support for older versions for an additional fee. Source
Customer Proof & Testimonials
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler than other leading ERP solutions. Case Studies
Who are some of Priority's customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Customer List
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When was this page last updated?
This page wast last updated on 12/12/2025 .