Frequently Asked Questions

Product Information & Features

What is Priority ERP and how does it differ from legacy ERP systems like Microsoft Navision?

Priority ERP is a modern, future-proof enterprise resource planning solution designed to avoid the risks and costs associated with legacy systems reaching end-of-life, such as Microsoft Navision. Unlike Navision, Priority ERP will never face end-of-life, offers all-inclusive pricing, preserves customizations across updates, and provides seamless upgrades without forced migrations. It delivers comprehensive business functionality, robust reporting, and mobile access from day one. Source

What key features does Priority ERP offer?

Priority ERP provides integration simplicity, no-code customizations, advanced analytics, industry-specific modules (retail, manufacturing, healthcare, hospitality), built-in automation, scalable cloud deployment, and centralized data repositories. These features enable seamless workflows, actionable insights, and adaptability for growing businesses. Source

Does Priority ERP support mobile access and remote workflows?

Yes, Priority ERP offers a comprehensive mobile experience, enabling users to access business data and workflows on-the-go. This supports real-time decision-making and operational flexibility for distributed teams. Source

Competition & Comparison

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision is reaching end-of-life, requiring frequent upgrades and risking loss of customizations. Priority ERP offers a permanent solution with no end-of-life dates, preserved customizations, all-inclusive pricing, and a one-time transition. It supports cloud, on-premise, and hybrid deployments, and provides a comprehensive mobile experience. Source

How does Priority ERP compare to other ERP solutions like SAP Business One, Microsoft Dynamics 365, NetSuite, Sage X3, Acumatica, and Odoo?

Priority ERP stands out by offering no end-of-life risk, affordable and predictable costs, preserved customizations, true multi-company support, no-code customizations, and industry-specific modules. Competitors often require heavy coding, frequent upgrades, contract lock-ins, and lack specialized features for industries. Priority ERP is recognized by Gartner, IDC, and TEC for its depth and reliability. Source

Why should a customer choose Priority ERP over Microsoft Business Central?

Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. Microsoft Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Source

Pain Points & Problems Solved

What core business problems does Priority ERP solve?

Priority ERP addresses poor quality control, lack of data flow, poor inventory management, risks from legacy ERP end-of-life, excessive manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and end-to-end order management. Source

How does Priority ERP help businesses avoid the risks of end-of-life software?

Priority ERP is built on a future-proof platform with no end-of-life dates. It evolves with your business, minimizing downtime and operational disruption. Customizations are preserved across updates, and businesses avoid costly system replacements and forced migrations. Source

Use Cases & Target Audience

Who is Priority ERP designed for?

Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and the risks of end-of-life software. It is suitable for businesses in manufacturing, distribution, professional services, retail, and hospitality. Source

What industries benefit most from Priority ERP?

Priority ERP offers tailored functionalities for industries such as retail, manufacturing, healthcare, hospitality, distribution, and professional services. Its industry-specific modules ensure businesses receive solutions designed for their unique needs. Source

Implementation & Ease of Use

How long does it take to implement Priority ERP?

Implementation times vary based on business size and complexity. Industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source

How easy is it to get started with Priority ERP?

Priority ERP offers professional services for configuration, data migration, and training. Customers can access on-site and virtual training sessions, as well as self-service resources like Priority Xpert (knowledge base, video tutorials, support tools) to ensure a smooth adoption process. Source

What do customers say about the ease of use of Priority ERP?

Customers consistently praise Priority ERP for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority to be the closest match to their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. Source

Support, Maintenance & Upgrades

What customer service and support does Priority ERP offer after purchase?

Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, software updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Professional services cover configuration, data migration, and tailored training. Multilingual support resources are available on the support page. Source

How does Priority ERP handle maintenance, upgrades, and troubleshooting?

Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers install updates themselves. Troubleshooting is handled by experienced personnel, with extended support available for an additional fee. Source

Customer Proof & Industry Recognition

Who are some of Priority ERP's notable customers?

Priority ERP is trusted by industry leaders such as Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. In retail, customers include Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, and Hoka. Source

Has Priority ERP received industry recognition?

Yes, Priority ERP has been recognized by leading analysts such as Gartner (Magic Quadrant for Cloud ERP for Product-Centric Enterprises), IDC (MarketScape for SaaS & Cloud ERP), and was ranked #1 ERP Solution in the 2025 TEC Insight Report for SMBs. Source

What do customers say about Priority ERP's business impact?

Customers report improved management and operations, quick turnaround customer support, and high satisfaction with the software's flexibility, reliability, and affordability. Martyn Young (Cherwell Laboratories) stated Priority was the closest match to their needs out of the box, with the right support to ensure success. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Microsoft Navision EOL: The smart path forward with Priority ERP

Your Microsoft Navision is reaching end of life – Don't wait until it's too late!

CFOs, IT Directors, and operations leaders rely on Priority—an ERP that works from day one, not a starter system requiring endless customization. Priority ERP maintains and upgrades its existing product so that it will never have to face an end of life. 

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Head-to-head feature comparison

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End-of-Life Timeline

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  • No EOL – ever

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  • Multiple versions ending support

Future-proof platform

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Migration complexity

 

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  • One-time transition

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  • Frequent required upgrades

Customization retention

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  • Preserved across versions

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  • Often lost during upgrades

Long-term cost

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  • Stable and predictable

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Deployment options

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  • Cloud, on-premise, hybrid

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  • Limited

Mobile experience

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  • Comprehensive

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Why choose Priority ERP

Although as a Navision customer, it might seem like it makes sense to switch to another Microsoft system such as Business Central, but you'll likely face another end-of-life situation in the future, along with Microsoft's complex licensing fees and expensive required upgrades. Priority ERP offers a permanent solution with no end-of-life dates, all-inclusive pricing, and preserved customizations across updates – breaking the costly cycle of system replacements once and for all.

Choose Priority when you:

  • Need comprehensive business functionality
  • Want seamless integration across departments
  • Plan to scale your operations
  • Value implementation success and expert support
  • Require reliable financial reporting and controls
  • Need customizable dashboards and robust reporting capabilities
  • Use mobile apps for on-the-go access

Choose Microsoft Business Central when you:

  • Are a small business starting with basic needs
  • Have simple, standardized processes
  • Do not handle multiple subsidiaries or international consolidations
  • Have a strong internal IT team
  • Are comfortable handle coding requirements
  • Have a budget allocated for ongoing development and customization
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The complete ERP solution that scales with your business

Thinking of upgrading to Microsoft Business Central? Don't waste resources on failed implementations and costly add-ons. Priority delivers proven success with comprehensive functionality and integrations, backed by local expert teams.

  • Comprehensive, robust platform with the most in-depth functionality that's ready for business on day one and will never face and end of life.  No surprise costs, no missing features.
  • Proven enterprise-grade power validated and trusted by industry leaders like Gartner, IDC, TEC, Panorama Consulting Group and more, Priority delivers the depth of functionality growing businesses demand.
  • Flexible quarterly commitments mean you're never locked in. Add users, expand functionality, and grow at your pace, without penalties.
  • Hands-on guidance from day one with proven implementation methodology that drives efficient go-lives followed by dedicated CSM support to guide ongoing optimization and future scale-up.
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Trusted by industry leaders

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“Midsize manufacturing customers seeking a single–suite approach should consider Priority when seeking to balance operational and administrative capabilities.” – Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises

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Recognized as the top ERP Solution in the 2025 TEC Insight Report on ERP Solutions for SMBs

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“Consider Priority if you are an SMB or an enterprise organization in manufacturing, distribution (inventory, warehousing, and logistics), professional services, retail, and hospitality.” – IDC MarketScape for SaaS & Cloud ERP

Choose the ERP that fits your growth

Priority ERP: The solution with no end of life

Unlike Microsoft Navision, Priority ERP is built on a future-proof platform that will never leave you stranded with an outdated system.

Microsoft Navision is being phased out

Microsoft is ending support for multiple Navision versions, leaving your business at risk. Without security updates, compliance protection, and technical assistance, your critical business operations are vulnerable.

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“We researched 49 ERP systems. Priority was the closest match to our needs out of the box, with the right support to ensure our success.”

Martyn Young, Operations Director at Cherwell Laboratories

Boost operational performance

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Automated business processes

Reduce the time spent on repetitive manual tasks by as much as 80%, significantly lower error rates, cut costs, and guarantee data accuracy.

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Truly unified business management

Achieve improved business results through a centralized ERP system. Ensure flawless data consistency while boosting the speed and accuracy of your decision-making—all from a single, powerful platform.

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Complete financial visibility and control

Enhanced, unified suite for assets, income, and expenses management, with customizable workflows, and multi- dimensional report analysis.

What Customers are saying on review sites about why they choose Priority software:

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“Priority ERP is efficient. It has improved the management and operations of our company.”

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“Easy to learn & use. Quick turnaround customer support. Very satisfied with the software.”

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“The Priority platform is very flexible, highly customizable, and easy to use. The platform is reliable and affordable and there is a very high level of support and customer service.”

Key questions answered to guide your ERP decision

How long does the implementation process typically take? 

The timeline depends on the complexity of your requirements, but the team will provide a detailed project plan during the analysis phase.

Can Priority ERP integrate with other software my business uses? 

Yes, Priority ERP has over 150 certified connectors, and supports plug-and-play integrations with a wide range of third-party software, and the professional services team can develop custom connectors if needed.

Does Priority ERP comply with local and global regulations? 

Yes, Priority ensures compliance with relevant regulations, adapting the system to meet local and global standards which sometimes requires customization.

Why do companies replace their existing ERP with Priority?

Companies typically switch to Priority when their current ERP becomes too rigid, expensive to maintain, or unable to adapt to changing business needs. Priority offers a flexible, modern platform that supports growth, automation, and continuous change—without forcing businesses into heavy customization or long-term lock-in.

How long does it take to replace a legacy ERP with Priority?

Timelines vary by scope, but Priority implementations are typically faster and more predictable than legacy ERP replacements. Its configuration-first approach reduces dependency on development and helps teams move forward quickly.

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Fill out the form below and we'll schedule a discussion about your business goals, evaluate what Priority can do to help your business thrive, and build a personalized demo with insight into how to get the most about Priority.

This content is not affiliated with, endorsed by, or sponsored by any competitors mentioned. All comparisons, claims, and references are based on publicly available information and publicly available customer feedback. We strive for accuracy but encourage customers to verify details independently.

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