Frequently Asked Questions
Product Information & Features
What is Priority's Rental Module and what does it do?
Priority's Rental Module is a solution designed to help businesses automatically track inventory availability, generate price quotes, open invoices, and bill customers with standing orders. It features a detailed Gantt chart for visualizing rental schedules, generates packing lists for warehouse teams, and provides real-time reporting and analytics to help calculate costs, revenues, and margins. Source
What features does Priority's Rental Module offer?
Key features include automatic inventory tracking, price quote generation, invoice creation, billing for standing orders, Gantt chart visualization, packing list generation, real-time equipment stock level/location tracking, and analytics for cost, revenue, and margin calculation. Source
Does Priority's Rental Module provide real-time analytics and reporting?
Yes, the Rental Module offers real-time reporting and analytics, enabling businesses to calculate costs, revenues, and margins efficiently. Source
Features & Capabilities
What are the key capabilities of Priority's products?
Priority's products offer integration simplicity, no-code customizations, advanced analytics, industry-specific features, automation, and scalability. These capabilities help businesses streamline operations, reduce manual errors, and adapt to changing needs. Source
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This allows employees to focus on higher-value activities. Source
Can Priority's solutions be customized without IT support?
Yes, Priority offers no-code customizations, enabling businesses to adjust field names, screen layouts, and workflows without requiring IT expertise. Source
Use Cases & Benefits
Who can benefit from Priority's Rental Module?
Businesses that need to manage equipment rentals, track inventory, automate billing, and optimize warehouse operations can benefit from Priority's Rental Module. It is especially useful for companies seeking real-time visibility and efficient rental management. Source
What business impact can customers expect from using Priority's products?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making through advanced analytics, long-term adaptability, and increased customer satisfaction. Source
What problems does Priority solve for its customers?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated ERP systems, manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source
Implementation & Support
How long does it take to implement Priority's solutions?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source
What support and training does Priority offer during and after implementation?
Priority provides professional services including configuration, data migration, and training. Customers have access to on-site and virtual training, Priority Xpert (knowledge base, video tutorials, support tools), and multilingual support resources. Post-purchase support includes troubleshooting, system optimization, updates, and customizations. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, while on-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest and second latest software versions. Extended support is available for an additional fee. Source
Customer Proof & Testimonials
What feedback have customers shared about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler than other leading ERP solutions. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Competition & Comparison
How does Priority compare to other ERP and retail management solutions?
Priority stands out with its modular, all-in-one platform, integration simplicity, no-code customization, advanced analytics, automation, and industry-specific features. Unlike competitors, Priority offers centralized data, scalable cloud-based solutions, and flexible service commitments with no lock-in contracts. It is recognized by Gartner and IDC and trusted by major brands. Source
Why should a customer choose Priority over alternatives?
Customers should choose Priority for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts. Priority is trusted by companies like Toyota, Flex, and Teva. Source