Frequently Asked Questions
Features & Capabilities
What features does Priority ERP offer to help businesses customize their workflows?
Priority ERP provides unmatched adaptability, allowing businesses to customize the system to their exact requirements without complex programming. Its no-code customization enables users to adjust field names, screen layouts, and workflows without IT support, making it highly flexible and easy to use. Source
How does Priority ERP support automation and operational efficiency?
Priority ERP includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This helps businesses streamline processes and focus on higher-value activities. Source
Does Priority ERP provide advanced analytics and reporting tools?
Yes, Priority ERP offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. These analytics help businesses optimize operations and improve forecasting. Source
What industry-specific features does Priority ERP offer?
Priority ERP delivers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. These industry-specific modules ensure businesses receive solutions designed for their unique needs, unlike generic ERP systems. Source
How does Priority ERP ensure data consistency across departments?
Priority ERP maintains centralized data repositories, providing a single source of truth for all operational and customer data. This ensures consistent and accurate information across departments, eliminating synchronization challenges found in other systems. Source
Use Cases & Benefits
Who can benefit from using Priority ERP?
Priority ERP is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable ERP system that does not require extensive customization and avoids risks associated with end-of-life software. It is especially suited for businesses looking for scalable, future-proof solutions to streamline operations and improve efficiency. Source
What business impact can customers expect from using Priority ERP?
Customers can expect enhanced operational efficiency, reduced costs, and improved decision-making. Priority ERP streamlines workflows, enables easy adjustments to processes, provides actionable analytics, and supports long-term adaptability and growth. Source
What core problems does Priority ERP solve for businesses?
Priority ERP addresses poor quality control, lack of data flow, poor inventory management, outdated systems, manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, automation, and end-to-end order management. Source
Competition & Comparison
How does Priority ERP compare to other ERP solutions like SAP, Microsoft Dynamics, NetSuite, Acumatica, Sage, Odoo, and Microsoft Navision?
Priority ERP stands out by offering a modular, all-in-one solution with no-code customization, advanced analytics, and industry-specific features. Unlike competitors, Priority ERP is easy to use, affordable, and supports multi-company operations. It avoids forced migrations, contract lock-ins, and complex integrations. Priority ERP is recognized by Gartner and IDC, and trusted by companies like Toyota, Flex, and Teva. Source
Why should a customer choose Priority ERP over alternatives?
Customers should choose Priority ERP for its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and proven recognition by leading analysts. Priority ERP delivers efficiency, adaptability, and long-term value. Source
Implementation & Ease of Use
How long does it take to implement Priority ERP and how easy is it to start?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority offers professional services, on-site and virtual training, and self-service resources to ensure a smooth start. Source
What feedback have customers given about the ease of use of Priority ERP?
Customers consistently praise Priority ERP for its flexibility, high level of customization, intuitive interface, and ease of use. Testimonials highlight the platform's reliability, affordability, and strong customer support. For example, Allan Dyson (Merley Paper Converters) and Tomer Lebel (Cyberint) both noted the system's intuitive design and simplicity compared to other ERP solutions. Source
Support & Maintenance
What customer service and support does Priority offer after purchase?
Priority provides comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, and self-service tools). Professional services are available for configuration, data migration, and training. Multilingual support resources are also offered. Source
How does Priority ERP handle maintenance, upgrades, and troubleshooting?
Priority ERP provides automatic software updates and zero-downtime maintenance for SaaS customers. Updates are installed outside work hours, and upgrades are tested before deployment. On-premises customers manage updates themselves. Experienced personnel offer troubleshooting and fault remediation for supported versions. Extended support is available for an additional fee. Source
Customer Proof & Recognition
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Toyota, Flex, Teva, Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, and GSK. These organizations rely on Priority for ERP and retail management solutions. Source
Has Priority ERP received industry recognition?
Yes, Priority ERP has been recognized by leading analysts such as Gartner and IDC, and was ranked #1 by TEC in 2025. This recognition highlights Priority's reliability, innovation, and value in the ERP market. Source