Frequently Asked Questions
Features & Capabilities
What features does Priority offer to streamline business operations?
Priority provides a modular, all-in-one solution that eliminates complex integrations. Key features include no-code customizations, hundreds of pre-defined reports, advanced analytics, built-in automation and AI recommendations, cloud-based scalability, and industry-specific functionalities for retail, manufacturing, healthcare, and hospitality. These capabilities ensure seamless workflows, actionable insights, and adaptability for growing businesses. Source
Does Priority support industry-specific requirements?
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. This ensures businesses receive solutions designed for their unique operational needs, unlike generic ERP systems. Source
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations that automate repetitive tasks, reduce manual errors, and improve operational efficiency. This automation is especially valuable for businesses seeking to minimize labor inefficiencies and focus on higher-value activities. Source
Can Priority be customized without IT support?
Yes, Priority enables no-code customizations, allowing businesses to adjust field names, screen layouts, and workflows without the need for IT expertise. This flexibility helps companies quickly adapt to changing requirements. Source
Use Cases & Benefits
What business problems does Priority solve?
Priority addresses poor quality control, lack of data flow, inventory inaccuracies, outdated ERP systems, excessive manual processes, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It provides real-time traceability, centralized data, optimized inventory, automated workflows, and end-to-end order management. Source
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, and Operations Leaders in organizations seeking a reliable, scalable ERP system that avoids extensive customization and mitigates risks associated with end-of-life software. Source
What business impact can customers expect from Priority?
Customers can expect enhanced operational efficiency, cost reduction, improved decision-making through advanced analytics, long-term adaptability, and increased customer satisfaction. Priority's cloud-based solutions and automation drive measurable improvements in productivity and business growth. Source
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out with integration simplicity, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, and automation. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Unlike competitors, Priority offers modular, all-in-one solutions without complex integrations or lock-in contracts. Source
Why should a customer choose Priority over alternatives?
Customers should choose Priority for its ease of integration, centralized data, cloud scalability, adaptability through no-code customizations, actionable analytics, automation, and industry-specific solutions. Priority is also recognized by leading analysts and trusted by major global brands. Source
Customer Proof & Testimonials
What do customers say about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high level of customization, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Tomer Lebel (Cyberint) found Priority much easier and simpler than other leading ERP solutions. Martyn Young (Cherwell Laboratories) highlighted Priority's close match to business needs and strong support. Source
Who are some of Priority's notable customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migrations typically take 1-6 months. Source
What support and training does Priority provide during and after implementation?
Priority offers professional services including configuration, data migration, and tailored training (on-site and virtual). Customers have access to Priority Xpert (knowledge base, video tutorials, self-service tools) and multilingual support resources. Post-purchase support includes troubleshooting, system optimization, updates, and customizations. Source
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest versions, with extended support for older versions at an additional fee. Source