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Inventory is the engine behind every successful retail operation. But for many midsize retailers, that engine is running on outdated fuel. According to our recent survey of 300 retail leaders in the U.S., 59% of retailers still rely on disconnected tools, Excel spreadsheets, or manual processes to manage inventory planning, forecasting, and execution. Without a unified system, these retailers face not only operational bottlenecks – but also a direct hit to the customer experience.
When inventory is managed in silos, the results are painfully predictable:
These issues erode the very thing retailers say they value most: customer satisfaction.
In fact, our analysis uncovered a clear correlation – retailers using multiple inventory systems are failing to deliver a consistent, unified omnichannel experience.
And in today’s market, that’s a problem.
Discover how mid-sized retailers are planning on modifying their tech stacks to stay relevant in 2025 and beyond
Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.
Modern shoppers expect a fluid experience: browse online, pick up in store, check inventory from their phones, redeem loyalty rewards at any touchpoint. But without centralized inventory data, retailers simply can’t meet these expectations. Sales associates are left without answers, promotions don’t align across channels, and customers lose trust.
It’s not just an operational challenge. It’s a brand credibility issue.
If your goal is to improve accuracy, reduce excess inventory, and increase fulfillment speed, it starts with a single source of truth for inventory. A modern, unified solution helps retailers:
It also empowers staff with the tools and information they need to deliver consistent service – whether they’re on the sales floor or fulfilling online orders.
In short, unified inventory isn’t just about what’s on the shelf – it’s about the experience you deliver at every stage of the customer journey.
The message from the data is clear: fragmented inventory systems lead to fragmented experiences. If you’re managing multiple locations and channels, and still juggling spreadsheets and siloed tools, it’s time to evolve.
In this article, we look at mobile POS systems and why retailers are embracing these fancy devices instead of traditional POS systems.
According to a recent survey of 300 U.S. retail leaders, 59% of midsize retailers still rely on disconnected tools, Excel spreadsheets, or manual processes for inventory planning, forecasting, and execution. This leads to stockouts, overstocks, fulfillment errors, and inconsistent inventory visibility across stores, warehouses, and online channels—ultimately hurting customer satisfaction and brand credibility. Source
Priority provides a unified inventory management solution that centralizes data, automates replenishment, and tracks inventory movement across stores and warehouses. This eliminates silos, improves accuracy, reduces excess inventory, and increases fulfillment speed—empowering staff to deliver consistent service and a seamless omnichannel experience. Source
Priority solves poor quality control, lack of data flow, poor inventory management, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. It does so by centralizing real-time data, automating workflows, and providing end-to-end order fulfillment capabilities. Source
Priority's unified inventory solution offers AI-powered demand forecasting, automated replenishment, real-time inventory tracking across stores and warehouses, centralized data for omnichannel consistency, and tools for staff to deliver consistent customer service. Source
Priority centralizes inventory data, enabling retailers to offer fluid experiences such as browsing online, picking up in store, checking inventory from mobile devices, and redeeming loyalty rewards at any touchpoint. This ensures promotions and inventory align across channels, building customer trust and brand credibility. Source
Customers consistently praise Priority for its intuitive interface, flexibility, and ease of use. For example, Allan Dyson (Merley Paper Converters) noted full process automation and a user-friendly design, while Tomer Lebel (Cyberint) found Priority much easier to operate than other leading ERP solutions. Case Studies
Yes, Priority offers tailored functionalities for industries such as retail, manufacturing, healthcare, and hospitality. This ensures businesses receive solutions designed for their unique needs, unlike generic ERP systems. Source
Priority is ideal for midsize retailers managing multiple locations and channels, especially those struggling with disconnected systems, manual processes, or Excel-based inventory management. It is also well-suited for CFOs, IT Directors, and Operations Leaders seeking scalable, future-proof ERP solutions. Source
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's features—such as integration simplicity, no-code customizations, advanced analytics, automation, and scalability—help businesses streamline processes and improve customer satisfaction. Source
Priority stands out by offering a modular, all-in-one solution that eliminates complex integrations, maintains a single source of truth, and provides industry-specific features. Unlike competitors that require multiple systems and heavy customization, Priority delivers seamless workflows, no-code customizations, and advanced analytics. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Source
Priority offers integration simplicity, centralized data, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. These advantages make it highly adaptable, efficient, and cost-effective for businesses seeking long-term value. Source
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Priority provides professional services, configuration, data migration, and training to ensure a smooth process. Source
Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert (knowledge base, video tutorials, self-service tools). Multilingual support resources and professional services are also available. Source
Priority provides automatic software updates and zero-downtime maintenance for aiERP. SaaS customers receive updates outside work hours, while on-premises customers manage their own updates. Experienced personnel offer troubleshooting and fault remediation for supported software versions. Extended support is available for an additional fee. Source
Priority is trusted by leading companies across retail and ERP sectors, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source
Customers highlight Priority's flexibility, customizability, reliability, affordability, and high level of support. Allan Dyson (Merley Paper Converters) and Tomer Lebel (Cyberint) specifically praise its ease of use and intuitive interface. Martyn Young (Cherwell Laboratories) found Priority to be the closest match to their needs out of the box. Case Studies