BlogHow to setup a POS system – the step-by-step guide
Nov. 01, 2022

How to setup a POS system – the step-by-step guide

Yariv Chaba

VP of Business Development & International Sales for the Priority Retail LOB

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A point of sale (POS) system helps retailers process online and offline transactions. While POS devices help retailers process card payments and cash at brick-and-mortar stores, online POS interfaces allow e-commerce stores to process payments through a web-based checkout point. In addition to processing payments, POS systems that coordinate with ERP systems help track inventory, generate insights, and manage your customers better. In other words, a full-fledged POS doubles as a retail management platform. While every business needs a POS system, setting it up can be tricky for some people.

Let us look at how to find a POS system that works for you and set it up to manage all your transactions seamlessly.

Step 1: Choose a POS vendor

Before thinking about setting up your POS system, you need to have one in place. Thus, we urge you to choose a POS system that works for your business carefully. The trick is to find the right vendor who understands your unique needs, whether you operate online or offline or offer a multichannel shopping experience.

Before you choose a POS vendor, list your business needs and how you aim to process your retail transactions.

Next, choose a POS device that is user-friendly. Most of your staff will use the POS device; hence, it should not be complex or require extensive training.

Identify a budget for your POS system and start looking for vendors who offer tailor-made solutions.

Please note there is nothing more important than data security when it comes to POS solutions. POS tools must comply with several domestic and international regulations as they store credit cards and personal information. In addition, they must process payments safely and securely. As a result, you should choose a POS system that is built to keep data secure.

Step 2: Describe your store in detail and decide who will set up your POS.

Your POS system helps you process payments and generate valuable insights while also helping tend to customers in unique ways. To make your POS work for you:

  1. Describe your store’s processes in detail.
  2. Identify the kind of devices that you will need your POS on, the number of registers you may need, and the types of payments you will accept.
  3. If you have online and offline stores, ensure that you give importance to setting up a multichannel POS system.

If your store is simple enough, you can set your POS yourself. However, more complex stores with multiple branches or a vast product catalog may require vendor assistance. A helpful POS vendor usually trains your staff, uploads your products, migrates store data, and customizes settings per your business requirements. In addition, your vendor can also help you choose third-party applications you may need and assist you with integration.

Step 3: Start using your POS.

Start configuring your account if you set up your POS on your own. Every POS solution has a different setup mechanism, which makes it hard to generalize. However, advanced POS systems usually come with a plug-and-play feature, allowing you to configure and start using it immediately.

During configuration, correctly enter your store’s name, location(s), registration details, etc.

Upload your product details and set up the inventory. If you have a small catalog, this step is easy. However, the complexities exponentially increase if you have an extensive product catalog.

While you can upload a CSV file containing product names, SKU, price, variant details, quantity, etc., there are bound to be errors. A vendor can help you upload your inventory without errors if you have an extensive catalog.

Set up user accounts and assign access levels. Standard user levels include admin, store manager, and cashier.

If you are a small business owner with a single outlet, just a tablet might be enough. However, you may need a POS device alongside professional setup assistance if you have multiple outlets.

Add all the payment-related information so that your POS does what it needs to — process payments.

Consult your POS vendor to check if you need to integrate your POS with other applications. Most business owners integrate their POS systems with their e-commerce platform, ERP, and accounting software. While some POS tools may come with in-built loyalty and marketing management solutions, others may need third-party integrations.

Step 4: Focus on insights and monitor performance.

While the POS helps you process your payments, it can provide much more. A POS backed by an advanced head office application is a treasure trove of customer-related data that enables you to analyze purchase behavior, in-store trends, and other variables. These insights help you to improve your customers’ shopping experience and enhance customer satisfaction (CSAT) scores. Identify key metrics to help you make better sales forecasts, such as cart abandonments and shelf management.

These metrics may vary from store to store, and it is essential to discuss with your POS vendor and identify key performance indicators (KPIs) to monitor store performance continuously. As POS stores information about successful sales, it is always advisable to integrate it with your ERP to ensure all-around successful business performance.

Setting up POS is easier with vendor assistance.

A POS system is invaluable, and almost every business requires one, no matter how big or small. While smaller companies can set up a POS system independently, larger businesses with multiple retail locations and vast product catalogs need vendor assistance. Smaller businesses benefit from professional POS setup, as it eliminates errors during data migration and while uploading product catalogs. Most importantly, your POS vendor can help you choose third-party tools to integrate with your POS and identify KPIs to continuously monitor your business’ performance.

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ERP
Finance
Software Industry

The Author

Yariv Chaba

VP of Business Development & International Sales for the Priority Retail LOB

Yariv joined Priority in 2021 as the VP of Business Development & International Sales for the Priority Retail Line of Business and was promoted to Head of Global Partnerships in 2025. With over two decades in the retail applications sector and experience in consulting for leading retailers, he now leads the digital retail initiatives and business development, focusing on penetrating to new markets.

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Frequently Asked Questions

Product Information & POS Setup

What is a POS system and how does it benefit retailers?

A Point of Sale (POS) system helps retailers process online and offline transactions, including card payments and cash at brick-and-mortar stores, and web-based checkouts for e-commerce. Advanced POS systems integrated with ERP platforms like Priority help track inventory, generate insights, and manage customers, effectively doubling as a retail management platform. Learn more about Priority POS.

What steps are involved in setting up a POS system?

Setting up a POS system involves:

  1. Choosing a POS vendor that understands your business needs.
  2. Describing your store processes and deciding who will set up the POS (self or vendor).
  3. Configuring your account, uploading product details, setting up inventory, and assigning user access levels.
  4. Integrating with other applications (e-commerce, ERP, accounting software) as needed.
  5. Monitoring performance and analyzing insights to improve operations.
Vendor assistance is recommended for complex setups, multiple locations, or large product catalogs. Learn more.

How does Priority ensure data security in POS solutions?

Priority POS solutions are built to keep data secure, complying with domestic and international regulations for storing credit card and personal information. Secure payment processing and robust compliance measures are integral to Priority's offerings. Learn more.

Features & Capabilities

What features does Priority offer for retail management and POS?

Priority offers a comprehensive suite for retail management and POS, including:

  • Modular, all-in-one solution for seamless workflows
  • No-code customizations for field names, layouts, and workflows
  • Advanced analytics with hundreds of pre-defined reports
  • Automation with built-in workflows and AI recommendations
  • Industry-specific features for retail, manufacturing, healthcare, and hospitality
  • End-to-end order fulfillment and inventory optimization
  • Centralized data repository for a single source of truth
These features enable efficient operations, adaptability, and actionable insights. Explore Priority Retail Management.

How does Priority help automate retail operations?

Priority automates retail operations through built-in workflows, AI recommendations, and centralized views. This reduces manual errors, boosts efficiency, and enables staff to focus on higher-value tasks. Automation covers order fulfillment, inventory management, customer engagement, and reporting. Learn more.

Does Priority support integration with e-commerce and ERP platforms?

Yes, Priority supports integration with e-commerce platforms, ERP systems, and accounting software. Its modular architecture and open Marketplace enable seamless real-time integrations, reducing operational complexity and risk. Learn more about e-commerce integration.

Use Cases & Benefits

Who can benefit from Priority's retail management and POS solutions?

Priority's retail management and POS solutions are ideal for businesses of all sizes, including single-outlet retailers, multi-location chains, and e-commerce stores. Industries served include apparel, footwear, cosmetics, electronics, convenience stores, and more. Notable customers include Ace Hardware, ALDO, Estee Lauder, Columbia, Guess, Adidas, Hoka, and Kiko Milano. See Priority's customers.

What business impact can customers expect from using Priority?

Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority's features—such as integration simplicity, no-code customizations, advanced analytics, and automation—help businesses streamline processes, boost productivity, and improve customer satisfaction. Learn more.

What pain points does Priority solve for retailers?

Priority addresses common pain points such as poor quality control, lack of data flow, poor inventory management, outdated systems, manual processes, limited flexibility, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Its centralized, automated, and scalable platform helps retailers overcome these challenges. Learn more.

Competition & Comparison

How does Priority compare to other retail management and POS providers?

Priority outperforms competitors by offering an end-to-end modular solution that unifies ERP, retail management, unified commerce, and POS on a single platform. Unlike competitors requiring multiple systems and integrations, Priority ensures seamless workflows, centralized data, and scalability. It supports multi-location, omnichannel, and high-volume environments without additional integration costs. Learn more.

Why should a customer choose Priority over alternatives?

Priority stands out due to its integration simplicity, single source of truth, cloud-based scalability, no-code customizations, advanced analytics, industry-specific features, automation, and recognition by leading analysts. Trusted by companies like Toyota, Flex, and Teva, Priority delivers efficiency, adaptability, and long-term value. Learn more.

Implementation & Support

How long does it take to implement Priority's retail management and POS solutions?

Implementation times vary:

  • Industry-specific off-the-shelf solutions can be deployed within a few weeks.
  • Tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months.
Professional services include configuration, data migration, and training to ensure a smooth process. Learn more.

What training and technical support is available to help customers get started?

Priority provides professional services for configuration, data migration, and training. Training options include on-site and virtual sessions. Customers also have access to Priority Xpert, a knowledge base with video tutorials and support tools. These resources ensure smooth adoption and effective use. Learn more.

What customer service or support is available after purchasing Priority?

Priority offers comprehensive post-purchase support, including troubleshooting, system optimization, updates, customizations, and access to Priority Xpert. Multilingual support resources are available, along with professional services for ongoing needs. Visit Priority's Support Page.

How does Priority handle maintenance, upgrades, and troubleshooting?

Priority provides automatic software updates and zero-downtime maintenance for SaaS customers. Upgrades are tested before deployment, and troubleshooting is handled by experienced personnel. On-premises customers manage updates themselves, with extended support available for an additional fee. Learn more.

Customer Proof & Testimonials

What feedback have customers shared about Priority's ease of use?

Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full process automation and ease of use. Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box. Tomer Lebel (Cyberint) stated Priority is much easier and simpler to operate than other leading ERP solutions. These testimonials highlight Priority's user-friendly design and adaptability. Read more case studies.

Who are some of Priority's notable customers?

Priority is trusted by leading companies across retail and ERP sectors, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. See more customers.