Meeting the unique needs of mid-large scale chain store operations and keeping up with their customers' ever-changing demands and growing expectations for an omnichannel experience.
This questionnaire helps you gauge your retail chain's omnichannel maturity, taking into consideration the buying experience across online, and brick and Mortar stores, and loyalty programs. Please rate your current practices on a scale of 1 (not available) 2 (partially available) to 3 (available)
Rate your capability to allow customers to add online items to a cart and checkout in-store (e.g., “Scan & Go”) or pick up online orders in-store?
Can customers check online if an item is available in their preferred store with accurate stock levels?
How easily can customers return or exchange in-store purchases or initiate online returns from their local store?
Do you recommend products based on past purchases, browsing history, and wish lists across all channels?
Do you combine online and offline customer data into a centralized profile for a holistic view of customer behavior?
Do you dynamically allocate inventory across channels to avoid stockouts and overstocking (e.g., using analytics and AI -generated prediction)?
Are in-store associates equipped with tablets or Mobile POS to help customers browse online products, check availability, or place orders?
Do you run a single POS software for your mobile, desktop and online touchpoints?
Can loyalty program members seamlessly earn points and redeem rewards across online and offline purchases?
Do you use customer data to drive personalized marketing efforts- promotions and discounts, based on individual purchase history and preferences across all channels?
Priority’s retail Head Office module serves as a centralized management hub for retailers, providing an all-in-one solution for streamlining and overseeing their omnichannel operations. By connecting to multiple stores and channels, the Head Office enables synchronization of transactional data, management of stores, lanes, items, promotions, customers, employees, and the delivery of analytics to enhance performance.
The centralized Retail Head Office and ERP system, together with seamlessly consolidating online and in-store retail operations, delivers a unified experience across all channels through a single omnichannel commerce framework.
Increase revenue with Mobile POS and back office, supporting outdoor pop-up stores and trade shows.
SaaS offering includes cloud servers, security, updates/upgrades, data backup and compliances, dramatically reducing IT expenditures.
The Power of unified, all-in-one retail platforms to unlock operational efficiency and better Business Outcomes
By collecting full entities, the Sync Engine ensures comprehensive and accurate bidirectional data transfer between Point of Sale (POS) systems and the central Head Office. The Sync engine, using a local POS database, guarantees up-to-date and accessible crucial information, regardless of online availability. When communication is restored after an outage, all offline transactions are synced to the Head Office, while any changes made at the Head Office are synchronized to the POS.
In today’s dynamic business environment, retailers require a business management system to help them seamlessly and efficiently handle day-to-day operations and automate workflows to maintain customer satisfaction, enhance employee efficiency, and ensure compliance with regulations while saving time, resources, and costs. Discover our wide range of retail management software capabilities and modules.
Saar Ltd. a leading importer of Columbia witnesses improved inventory processes, and notable increases in overall efficiency
Kiwi plans to expand abroad and implement Priority’s retail management solutions in stores overseas
Naot benefits from synchronized production, logistics, finance, and sales, resulting in cost savings, improved decision-making, and overall business growth
Global Brands Gallery streamlined retail operations and improved efficiency with Priority’s Retail Management solution
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