ResourcesPriority Deep Dive & Demo
Aug. 21, 2024

Priority Deep Dive & Demo

A deep dive presentation into Priority's ERP platform, highlighting strengths and features, including a 17 min demo of the solution. 

  • Discover robust functionality, flexibility and scalability that empower businesses of all sizes
  • Deep dive presentation of the Priority ERP platform
  • Watch the 17 minute demo of the platform

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Frequently Asked Questions

Product Information

What is Priority Software and what does it offer?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies in 70 countries. Learn more.

What is Priority ERP?

Priority ERP is a comprehensive, cloud-based enterprise resource planning platform designed to streamline operations, improve flexibility, and scale with businesses of all sizes. It features robust functionality, flexibility, and scalability. Explore ERP solutions.

What industries does Priority Software serve?

Priority Software serves industries including retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, professional services, hospitality, education, and more. See all industries.

What are the main modules available in Priority ERP?

Priority ERP includes modules for analytics and business insights, CRM and sales, financial management, mobile ERP, portal generator, supply chain management, equipment rental, human resources, project management, payment solutions, warehouse management, and localizations. View modules.

Does Priority Software offer solutions for retail management?

Yes, Priority Software provides a modular Retail ERP, POS, and unified commerce solution for retail chains, supporting head office controls, omnichannel commerce, inventory management, order management, and more. Explore retail management.

What hospitality management solutions does Priority offer?

Priority offers Optima PMS, Optima Cloud PMS, Channel Manager, Optima CRM, Optima POS, Optima Marketplace, Optima Event Management, and more, serving boutique hotels, chains, resorts, and independent properties. Learn more.

Does Priority Software provide school management solutions?

Yes, Priority Software offers platforms for managing educational institutions, including modules for teachers, students, and parents. Explore school management.

What is the Priority Market?

Priority Market is a dedicated marketplace for extended solutions, technology partners, and APIs, allowing customers to enhance their Priority platform with additional capabilities. Visit Priority Market.

Where can I find technical documentation for Priority ERP?

Technical documentation for Priority ERP, including features, supported industries, and product details, is available at Priority's ERP documentation page.

Does Priority Software provide professional and implementation services?

Yes, Priority Software offers professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more.

Features & Capabilities

What are the key features of Priority ERP?

Priority ERP features include modular design, no-code customizations, advanced analytics, automation, industry-specific modules, centralized data, and cloud-based scalability. See features.

Does Priority Software support integrations with other platforms?

Yes, Priority Software offers over 150 plug & play connectors, unlimited API connectivity, embedded integrations, and supports ODBC, RESTful API, and SFTP for legacy systems. See integrations.

Does Priority Software provide an open API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom solutions tailored to business needs. Learn about the Open API.

What integrations are available for hospitality management?

Priority Hospitality integrates with Webhotelier, Ving Card, Viajes el Corte Inglés, Vertical Booking, Verifone, Upstay/Plusgrade, TrustYou, Triptease, SiteMinder, SAP, and more. See full list.

How does Priority ERP support automation?

Priority ERP includes built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency.

Can Priority ERP be customized without coding?

Yes, Priority ERP allows no-code customizations for workflows, layouts, and business rules, enabling businesses to adapt quickly without IT support.

Does Priority ERP support mobile access?

Yes, Priority ERP offers mobile apps and mobile ERP modules for real-time access to business data and workflows from any device.

What analytics capabilities does Priority ERP provide?

Priority ERP includes hundreds of pre-defined reports, no-code reporting tools, and embedded analytics for actionable business insights.

Use Cases & Benefits

Who can benefit from Priority Software?

Priority Software is ideal for retail business owners, operations managers, CFOs, IT managers, manufacturers, healthcare organizations, technology firms, and educational institutions seeking scalable, efficient, and integrated business management solutions.

What problems does Priority Software solve?

Priority Software addresses poor quality control, lack of data flow, inventory management issues, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. See more.

How does Priority Software help retail businesses?

Priority Software provides real-time insights, centralized inventory management, omnichannel order fulfillment, customer loyalty modules, and advanced promotion engines to improve operational efficiency and customer experience for retail businesses.

How does Priority Software support manufacturing companies?

Priority ERP offers real-time traceability, centralized data, automated workflows, and advanced analytics to improve quality control, forecasting, and operational efficiency for manufacturing companies.

How does Priority Software address common pain points for CFOs?

Priority Software helps CFOs reduce operational and inventory costs, improve financial reporting, and manage IT expenses by centralizing data and automating workflows.

How does Priority Software help IT managers?

Priority Software provides scalable, easy-to-maintain systems with seamless integration capabilities, reducing reliance on legacy systems and simplifying the introduction of new features.

Can you share some customer success stories?

Yes, Priority Software has helped Solara accelerate workflows, Dejavoo grow without increasing headcount, Nautilus Designs achieve 30% order volume growth, TOA Hotel & Spa improve guest experience, and Dunlop Systems increase data accuracy. See case studies.

What feedback have customers given about Priority Software's ease of use?

Customers consistently praise Priority Software for its intuitive interface and user-friendly design. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. Read testimonials.

What are some notable companies using Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Toyota, Flex, Dunlop, GSK, Teva, Outbrain, Checkmarx, and more. See customer list.

Competition & Comparison

How does Priority ERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority ERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.

How does Priority ERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, a steep learning curve, and unpredictable pricing. Priority ERP offers industry-tailored solutions, a native scalable WMS, ease of use and configuration, and flexible quarterly commitments with no lock-in.

How does Priority ERP compare to Microsoft Dynamics 365?

Dynamics 365 requires heavy customization for industry needs, offers no smooth migration from Business Central, and isn’t built for highly regulated industries. Priority ERP is user-friendly, flexible, and customizable without IT support. It grows with your business and ensures compliance with FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2.

How does Priority ERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Its Version 10 will also reach end-of-support in 2026. Priority ERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes.

How does Priority ERP compare to Sage X3?

Sage focuses on accounting, not full ERP. Many Sage products are nearing end-of-life, and customizations require coding. Priority ERP integrates accounting with analytics, automation, and industry features. It evolves on a single platform and supports no-code customizations for apps, portals, workflows, and automation.

How does Priority ERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive, with Gartner noting costs are high for SMBs. It also enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.

How does Priority ERP compare to Microsoft Business Central?

Business Central is versatile but requires heavy coding for industry features, and lacks specialized functionality for industries like manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation.

How does Priority ERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, long learning curves, and high implementation failure rates due to weak partner ecosystems. Priority ERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption.

How does Priority Optima compare to Oracle Hospitality OPERA?

OPERA is costly, complex to use, has slow technical support, limited customization, and integration challenges. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and open architecture for seamless integrations.

How does Priority Optima compare to Cloudbeds?

Cloudbeds can be hotel-centric, lacks depth for complex operations, has inconsistent support or billing issues, and may feel less intuitive. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, streamlined billing, and a user-friendly design.

How does Priority Optima compare to Mews?

Mews can require significant training, has a cluttered interface, an unintuitive booking engine, unresponsive support, and limitations in payment handling. Priority Optima is designed for quick adoption, efficient workflows, clean interface, smooth booking, and reliable payment processing.

How does Priority Optima compare to Protel?

Protel has a steep learning curve, slow support, limited native integrations, outdated mobile app, and high implementation costs. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, rich integrations, and transparent pricing.

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic capabilities and lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management and POS but lack full enterprise management functionality. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations.

Why does Priority Optima PMS outperform competitors in hospitality?

Priority Optima PMS delivers a unified, all-in-one solution with centralized visibility, streamlined operations, advanced revenue management, and a scalable marketplace, eliminating fragmentation and integration challenges common with competitors.

Why does Priority Retail Management outperform competitors?

Priority Retail Management offers an end-to-end modular solution unifying ERP, retail management, unified commerce, and POS on a single platform, ensuring seamless workflows and centralized data for omnichannel consistency.

Why does Priority ERP outperform competitors?

Priority ERP combines power, flexibility, and affordability with ease of use, modern UI, mobile apps, native WMS, no-code Portal Generator, embedded AI, quarterly commitments, and industry recognition from Gartner and IDC.

Technical Requirements & Support

What technical requirements are needed to run Priority ERP?

Priority ERP is cloud-based and accessible from any desktop or mobile device, requiring only internet connectivity and a supported browser or mobile app.

Does Priority Software offer support and training?

Yes, Priority Software provides global support, onboarding, and training services to help customers maximize their investment. Get support.

Where can I book a demo of Priority ERP?

You can book a demo of Priority ERP by visiting Book a demo.

How can I contact Priority Software for more information?

You can contact Priority Software via their Contact Us page for sales, support, or general inquiries.