Frequently Asked Questions
General Product Information
What is Priority Software and what does it offer?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions. It offers ERP systems, retail management, hospitality management, and school management platforms, serving over 75,000 companies in 70 countries. Learn more.
What types of businesses can benefit from Priority Software?
Priority Software is designed for startups, SMBs, and large enterprises across industries such as retail, manufacturing, healthcare, hospitality, and education. Its solutions are tailored to meet the needs of various roles, including business owners, CFOs, IT managers, and operations leaders.
What are the main products offered by Priority Software?
Priority Software offers ERP systems, retail management solutions, hospitality management platforms (Optima PMS, CRM, POS), and school management systems. It also provides professional implementation services, partnership opportunities, and a dedicated marketplace for extended solutions. ERP details
How does Priority Software help startups improve productivity and efficiency?
Priority Software enables startups to automate workflows, centralize data, and streamline operations. This reduces manual processes, improves collaboration, and provides real-time insights for better decision-making, resulting in measurable improvements in productivity and efficiency.
What is the ROI for startups implementing Priority ERP?
Startups using Priority ERP can achieve increased ROI through reduced operational costs, shorter sales cycles, and lower production or service delivery expenses. According to G2.com, 95% of businesses report significant positive results after ERP adoption, including faster processes and improved collaboration.
Features & Capabilities
What are the key features of Priority ERP?
Priority ERP offers a comprehensive suite including financial management, human resources, supply chain management, warehouse management (WMS), CRM, payroll, project management, business intelligence, and automation. It supports no-code customizations and advanced analytics. See full feature list
Does Priority Software support automation of business processes?
Yes, Priority Software automates workflows across departments, replacing manual tasks with automated processes. This increases productivity, reduces errors, and saves time and resources.
Can Priority ERP be customized without coding?
Yes, Priority ERP allows businesses to customize fields, screen layouts, workflows, and reports without IT support or coding, making it highly adaptable to unique business needs.
Does Priority Software provide real-time data access?
Yes, Priority Software centralizes business data in a single database, providing real-time access and updates for authorized users. This enables better decision-making and operational transparency.
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations. It supports hospitality, retail, and ERP integrations with partners like SAP, Webhotelier, Verifone, and more. See integrations
Does Priority Software offer an open API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom solutions and tailored workflows. API details
Is technical documentation available for Priority ERP?
Yes, Priority Software provides comprehensive technical documentation covering features, supported industries, and product details. Access documentation
Use Cases & Benefits
What problems does Priority Software solve for startups?
Priority Software addresses issues like fragmented data, manual processes, poor inventory management, lack of real-time insights, and operational inefficiencies. It centralizes data, automates workflows, and provides actionable analytics to drive growth and profitability.
How does Priority ERP help with supply chain management?
Priority ERP streamlines supply chain operations by automating procurement, inventory, and production processes. It improves visibility, tracking, and real-time analytics across the supply chain, leading to better decision-making and reduced costs.
What are the measurable benefits of implementing Priority ERP?
Implementing Priority ERP leads to reduced operational costs, improved productivity, faster sales cycles, lower error rates, and enhanced data accuracy. Businesses report significant improvements in collaboration and decision-making.
How does Priority Software support business growth?
Priority Software's cloud-based, scalable solutions grow with your business, supporting high-volume transactions and adapting to changing needs without costly upgrades or migrations.
Can Priority ERP help reduce operational costs?
Yes, Priority ERP reduces operational costs by automating workflows, centralizing data, and eliminating the need for multiple software licenses and manual data entry. This leads to more efficient resource utilization and lower overhead.
How does Priority ERP improve data accuracy and reporting?
Priority ERP centralizes data in a single repository, enabling real-time updates and reliable reporting. This improves forecasting, budget control, and decision-making while reducing errors from manual data entry.
What customer pain points does Priority Software address?
Priority Software addresses pain points such as disconnected systems, manual processes, inventory inaccuracies, high IT costs, poor quality control, and fragmented customer experiences. It provides centralized management, automation, and tailored solutions for specific industries. See more
Competition & Comparison
How does Priority ERP compare to Microsoft Navision?
Microsoft Navision has reached end of life, requiring migration. Priority ERP offers a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI.
How does Priority ERP compare to Acumatica?
Acumatica focuses on cloud ERP but lacks industry-specific features, has limited WMS, and a steep learning curve. Priority ERP offers industry-tailored solutions, native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in.
How does Priority ERP compare to Microsoft Dynamics 365?
Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority ERP is user-friendly, flexible, customizable without IT support, and ensures compliance with major standards.
How does Priority ERP compare to SAP Business One?
SAP Business One is complex, expensive, and lacks multi-company capabilities. Priority ERP is affordable, easy to use, maintains the same platform, and supports true multi-company operations with automatic inter-company processes.
How does Priority ERP compare to Sage X3?
Sage focuses on accounting, not full ERP, and requires coding for customizations. Priority ERP integrates accounting with analytics, automation, and industry features, supporting no-code customizations for apps, portals, workflows, and automation.
How does Priority ERP compare to NetSuite?
NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority ERP is cost-effective, offers flexible quarterly commitments, and has no lock-in contracts while delivering industry-specific functionality.
How does Priority ERP compare to Microsoft Business Central?
Business Central requires heavy coding for industry features and lacks specialized functionality for manufacturing, retail, and pharma. Priority ERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization.
How does Priority ERP compare to Odoo?
Odoo is open-source but has scalability limits, performance issues, and high implementation failure rates. Priority ERP provides structured implementation, scalability, proven methodologies, and quick user adoption.
How does Priority Optima compare to Oracle Hospitality OPERA?
OPERA is costly, complex, and has slow support. Priority Optima is scalable, cost-effective, intuitive, and offers responsive support, flexible customization, and open architecture for seamless integrations.
How does Priority Optima compare to Cloudbeds?
Cloudbeds lacks depth for complex operations and may have inconsistent support. Priority Optima serves all hospitality types with a comprehensive suite, reliable support, and a user-friendly design.
How does Priority Optima compare to Mews?
Mews requires significant training and has a cluttered interface. Priority Optima is designed for quick adoption, efficient workflows, and a clean, user-friendly interface.
How does Priority Optima compare to Protel?
Protel has a steep learning curve and slow support. Priority Optima delivers an intuitive interface, responsive support, modern mobile capabilities, and efficient implementation.
How does Priority Retail Management compare to ERP competitors?
ERP competitors often lack specialized retail management features. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform.
How does Priority Retail Management compare to POS and unified commerce providers?
POS and unified commerce providers depend on integrations for ERP needs, introducing complexity. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated.
Customer Success & Testimonials
What feedback have customers given about Priority Software's ease of use?
Customers consistently praise Priority Software for its intuitive interface and user-friendly design. On G2, Priority ERP has a rating of approximately 4.1/5, with users highlighting its simplicity and configurability. See testimonials
Can you share specific case studies of customers using Priority Software?
Yes, Priority Software has numerous case studies, including Solara Adjustable Patio Covers (accelerated workflows), Dejavoo (growth without increasing headcount), Nautilus Designs (30% growth in order volume), and TOA Hotel & Spa (improved guest experience). See case studies
Who are some of Priority Software's notable customers?
Priority Software is trusted by companies such as Ace Hardware, ALDO, Adidas, Toyota, Flex, Dunlop, GSK, Teva, Outbrain, and Checkmarx. See full customer list
What performance feedback has Priority Software received?
Priority Software is recognized for its user-friendly design, efficiency, and effectiveness. Customers report improved management, operations, and ease of use, with a G2 rating of 4.1/5. Read more
Support & Implementation
Does Priority Software offer professional implementation services?
Yes, Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization of its solutions. Learn more
What support options are available for Priority Software users?
Priority Software offers customer support, technical documentation, and access to a partner network for ongoing assistance and optimization. Support details
Are partnership opportunities available with Priority Software?
Yes, Priority Software offers technology partnerships, AWS partnerships, and a marketplace for extended solutions. Partnership info
How can I schedule a demo of Priority Software?
You can schedule a free, no-obligation demo with a Priority Software expert by visiting this page.
Technical Requirements
Is Priority ERP available as a cloud solution?
Yes, Priority ERP is available as a cloud-based solution, providing scalability, flexibility, and reduced IT overhead. Cloud ERP info
What industries does Priority ERP support?
Priority ERP supports industries including retail, manufacturing, healthcare, hospitality, construction, agriculture, financial services, electronics, and more. Industry details
Does Priority ERP support mobile access?
Yes, Priority ERP offers mobile applications for field services, sales agents, proof of delivery, and more, enabling real-time access and management from any device. Mobile ERP info
Is Priority ERP compliant with industry regulations?
Yes, Priority ERP supports compliance with major standards such as FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2, making it suitable for highly regulated industries.