Frequently Asked Questions
Features & Capabilities
What features does Priority offer for small business management?
Priority provides a modular, all-in-one solution for small businesses, including accounting, inventory control, CRM, POS, supply chain management, payroll, project management, and business intelligence. The platform supports no-code customizations, advanced analytics, automation, and industry-specific modules for retail, manufacturing, healthcare, hospitality, and more. Learn more at About Priority.
Does Priority support no-code customizations?
Yes, Priority enables businesses to adjust field names, screen layouts, and workflows without IT support. This flexibility allows companies to quickly adapt to changing needs and streamline operations. Source: Priority Software.
How does Priority help automate business processes?
Priority includes built-in workflows and AI recommendations to automate repetitive tasks, reduce manual errors, and improve operational efficiency. Automation features are available across modules such as order fulfillment, inventory management, and customer engagement. Source: Priority Software.
What analytics and reporting capabilities does Priority provide?
Priority offers hundreds of pre-defined reports and no-code reporting tools, enabling actionable insights for better decision-making. These analytics help businesses forecast, control budgets, and optimize operations. Source: Priority Software.
Use Cases & Benefits
Who can benefit from using Priority?
Priority is ideal for CFOs, IT Directors, Operations Leaders, and organizations seeking a reliable ERP system that avoids extensive customization and risks associated with end-of-life software. It is suitable for businesses in retail, manufacturing, healthcare, hospitality, and more. Source: Priority ERP Overview.
What business impact can customers expect from using Priority?
Customers can expect enhanced operational efficiency, reduced costs, improved decision-making, and long-term adaptability. Priority streamlines workflows, automates processes, and provides actionable analytics, helping businesses grow and respond to market changes. Source: Priority Software.
What problems does Priority solve for small businesses?
Priority addresses poor quality control, lack of data flow, poor inventory management, outdated systems, manual processes, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Source: manual, Priority Software.
Customer Proof & Testimonials
What feedback have customers given about Priority's ease of use?
Customers consistently praise Priority for its flexibility, high customizability, and intuitive interface. Allan Dyson (Merley Paper Converters) noted full automation and ease of use; Martyn Young (Cherwell Laboratories) found Priority matched their needs out of the box; Tomer Lebel (Cyberint) stated Priority is much easier to understand and operate than other ERP solutions. Source: Case Studies.
Who are some of Priority's customers?
Priority is trusted by leading companies across industries, including Ace Hardware, ALDO, Kiko Milano, Estee Lauder, Columbia, Guess, Adidas, Hoka, Toyota, Flex, Dunlop, Electra, IAI North America, Outbrain, Brinks, eToro, Gevasol, Checkmarx, GSK, and Teva. Source: manual.
Competition & Comparison
How does Priority compare to other ERP solutions?
Priority stands out with integration simplicity, no-code customizations, advanced analytics, automation, scalability, and industry-specific features. Unlike competitors, Priority offers a single source of truth, modular all-in-one platform, and flexible cloud-based scalability. It is recognized by Gartner and IDC and trusted by major brands. Source: Priority Software.
Why should a customer choose Priority over competitors?
Priority offers seamless integration, centralized data, cloud scalability, no-code customizations, advanced analytics, automation, and industry-specific modules. It is recognized by leading analysts and trusted by global companies, making it a preferred choice for efficiency, adaptability, and long-term value. Source: Priority Software.
Implementation & Support
How long does it take to implement Priority ERP?
Implementation times vary: industry-specific off-the-shelf solutions can be deployed within a few weeks, while tailored workflows, multi-site setups, or legacy data migration typically take 1-6 months. Source: Professional Implementation Services.
What support and training does Priority provide during and after implementation?
Priority offers professional services including configuration, data migration, and tailored training (on-site and virtual). Customers have access to Priority Xpert (knowledge base, video tutorials, support tools) and multilingual support resources. Post-purchase support includes troubleshooting, system optimization, updates, and customizations. Source: Priority Support.
How does Priority handle maintenance, upgrades, and troubleshooting?
Priority aiERP provides automatic software updates and zero-downtime maintenance. SaaS customers receive updates outside work hours, with upgrades tested before deployment. On-premises customers install updates themselves. Troubleshooting and fault remediation are available for the latest versions, with extended support for older versions for an additional fee. Source: Priority Support.
Pain Points & Solutions
What common pain points do Priority customers face?
Customers often struggle with poor quality control, disconnected systems, poor inventory management, outdated or end-of-life ERP, manual processes, reliance on Excel, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. Priority addresses these with centralized data, automation, and industry-specific solutions. Source: manual.