BlogAI in ERP: From buzzword to business reality – How aiERP came to be
Jun. 04, 2025
ERP

AI in ERP: From buzzword to business reality – How aiERP came to be

Barry Spielman

Director of Product Marketing

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AI in ERP: From buzzword to business reality – How aiERP came to be

Let's cut through the AI hype. As a product marketer in the ERP space, I've seen countless vendors claim AI capabilities, leaving businesses confused about what constitutes real AI integration versus basic automation. Today, I want to share why Priority's approach to AI in ERP is fundamentally different, and more importantly, why it matters for your business.

The AI integration challenge

Every ERP vendor today talks about AI, but most are simply adding AI features to existing systems – like putting a smart speaker in a traditional car and calling it autonomous. At Priority, we took a different approach. Instead of asking how to add AI to our ERP, we asked: What if AI was the foundation of how an ERP thinks and works?

Breaking down the AI-first approach

When we say Priority aiERP is AI-first, we mean intelligence is embedded in its very architecture. This isn't about fancy features – it's about transforming how people interact with their business systems. Consider these everyday scenarios:

Traditional ERP: Navigate through multiple screens to create a business rule for inventory alerts.

Priority aiERP: Simply say, “Alert the warehouse manager when inventory drops below safety stock.”

Traditional ERP: Build complex queries to analyze sales performance.

Priority aiERP: Ask, “What's driving our revenue decline in the western region?”

The difference isn't just in convenience – it's in accessibility, adoption, and business impact.

Beyond the buzzwords: Practical applications

Let me share some real-world examples that demonstrate how aiERP transforms daily operations:

Business analytics: Ask “What's impacting our profit margins this quarter?” and receive instant, AI-driven analysis. No more wrestling with complex reports or data exports – just clear, actionable insights when you need them.

Daily operations: Need a quick status check? Simply type “Show me all pending orders from March” and the system does the rest. Want proactive inventory management? Just say “Create an alert when stock levels fall below reorder point” and watch as aiERP sets up the automated rule.

Workflow automation: Complex processes become simple commands. Type “Schedule weekly reports to regional managers for sales above $15,000” and aiERP handles everything – from data compilation to professional email composition and automated distribution.

These examples aren't just about simplifying tasks – they represent a fundamental shift in how businesses interact with their ERP system. We're moving from technical interfaces to natural conversations, making enterprise software truly accessible to everyone in your organization.

The human factor

The most significant shift we've observed with aiERP isn't just technological—it's cultural. By removing technical barriers and enabling natural language interaction, we've seen the traditional divide between ERP experts and everyday users fade away. Employees who once depended on IT for data and reports now confidently navigate the system themselves, from sales reps pulling analytics to finance teams building forecasts. This ease of access has transformed ERP from a specialized tool into an everyday resource.

As ERP capabilities become accessible through plain language, the psychological hurdle of “I'm not technical enough” disappears. Users are not only embracing the system—they're actively exploring and innovating with it. The result is a more collaborative, empowered workforce that's solving problems creatively, onboarding faster, and relying less on technical support. Ultimately, aiERP is not just streamlining workflows—it's sparking a cultural shift in how organizations think, work, and grow.

ROI you can measure

While AI sounds exciting, we know businesses need concrete results. Priority aiERP delivers:

  • Reduced training costs through intuitive interaction
  • Faster user adoption rates
  • Fewer user errors through intelligent assistance
  • More efficient operations through automated workflows
  • Better decision-making through accessible analytics

Looking ahead

This is just the beginning. Every interaction with Priority aiERP makes it smarter, more predictive, and more valuable to your business. We're not just selling software; we're providing a platform that grows alongside your organization.

The bottom line

In a market saturated with AI promises, Priority aiERP stands out by delivering tangible results. We've transformed ERP from a system of record to an intelligent business partner that thinks with you, works with you, and helps drive your business forward.

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The Author

Barry Spielman

Director of Product Marketing

Barry Spielman is a seasoned B2B marketing professional. A skilled public speaker and organizer, Barry has managed large teams and executed complex initiatives across PR, analyst relations, events, SEO, and advertising. With a track record of publishing content and achieving industry recognition, he is known for his excellent interpersonal skills and collaborative approach to achieving results.

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Frequently Asked Questions

Product Information & AI-First Approach

What is Priority aiERP and how is it different from traditional ERP systems?

Priority aiERP is an AI-first ERP platform where intelligence is embedded in the system's core architecture, not just added as features. Unlike traditional ERPs that require navigating complex menus or building queries, Priority aiERP enables users to interact with the system using natural language commands (e.g., "Alert the warehouse manager when inventory drops below safety stock"). This approach makes the system more accessible, reduces technical barriers, and drives higher adoption and business impact. Learn more.

How does Priority aiERP use AI to improve daily business operations?

Priority aiERP leverages AI to simplify business analytics, automate workflows, and enable natural language interactions. For example, users can ask, "What's impacting our profit margins this quarter?" and receive instant, AI-driven analysis. Workflow automation is as simple as typing "Schedule weekly reports to regional managers for sales above $15,000," and the system handles the rest. This reduces manual effort and empowers all employees to access insights and automate tasks without technical expertise. Source.

What are some real-world examples of Priority aiERP in action?

Priority aiERP enables users to perform tasks such as creating inventory alerts, analyzing sales performance, and automating report distribution using simple, conversational commands. For instance, a user can say, "Show me all pending orders from March," and the system retrieves the data instantly. These capabilities streamline operations, reduce training costs, and foster a culture of innovation and collaboration. Source.

How does Priority aiERP impact company culture and user adoption?

By removing technical barriers and enabling natural language interaction, Priority aiERP empowers all employees—not just IT experts—to access data, generate reports, and automate workflows. This democratization of ERP usage leads to faster onboarding, higher user adoption rates, and a more collaborative, innovative workforce. Source.

What measurable ROI does Priority aiERP deliver?

Priority aiERP delivers measurable ROI through reduced training costs, faster user adoption, fewer user errors, more efficient operations, and better decision-making via accessible analytics. These outcomes are achieved by making the system intuitive and automating routine tasks, freeing up resources for higher-value work. Source.

How does Priority aiERP evolve over time?

Priority aiERP continuously learns from user interactions, becoming smarter and more predictive with each use. This ensures the platform grows alongside your organization, adapting to changing business needs and delivering increasing value over time. Source.

What industries does Priority aiERP support?

Priority aiERP supports a wide range of industries, including retail, manufacturing, healthcare, hospitality, automotive, construction, electronics, financial services, municipalities, nonprofits, pharmaceutical, professional services, software and technology, wholesale & distribution, and food & beverage. See all industries.

What types of companies use Priority aiERP?

Priority aiERP is used by over 75,000 companies in 70 countries, ranging from global enterprises to small and growing businesses. Notable customers include Toyota, Flex, Teva, Ace Hardware, ALDO, Adidas, and GSK. See customer stories.

Where can I find technical documentation for Priority aiERP?

Technical documentation for Priority aiERP, including details on features, supported industries, and integration options, is available at Priority's ERP documentation page.

Does Priority aiERP offer an open API for integrations?

Yes, Priority aiERP provides an Open API that enables seamless integration with third-party applications. This allows businesses to create custom integrations and tailor the system to their specific needs. Learn more about the Open API.

Features & Capabilities

What are the core features of Priority aiERP?

Core features of Priority aiERP include natural language interaction, advanced analytics, workflow automation, no-code customizations, centralized data management, and industry-specific modules for retail, manufacturing, healthcare, hospitality, and more. The platform also offers mobile access, embedded AI, and a robust marketplace for extended solutions. Learn more.

How does Priority aiERP support workflow automation?

Priority aiERP enables users to automate complex workflows using simple, conversational commands. For example, users can instruct the system to "Schedule weekly reports" or "Create an alert when stock levels fall below reorder point," and aiERP will handle the automation without manual setup or coding. Source.

What analytics and reporting capabilities does Priority aiERP provide?

Priority aiERP offers advanced analytics with hundreds of pre-defined reports, no-code reporting tools, and AI-driven insights. Users can ask questions in plain language and receive actionable analysis, making data-driven decision-making accessible to everyone in the organization. Learn more.

How does Priority aiERP handle customizations?

Priority aiERP supports no-code customizations, allowing businesses to adjust workflows, field names, screen layouts, and automation rules without IT support. This flexibility enables rapid adaptation to changing business requirements. Learn more.

What integration options are available with Priority aiERP?

Priority aiERP offers over 150 plug-and-play connectors, unlimited connectivity through APIs, embedded integrations, and support for ODBC drivers, RESTful API, and SFTP file integration. This ensures seamless interoperability with third-party tools and legacy systems. See integrations.

Does Priority aiERP support mobile access?

Yes, Priority aiERP provides mobile ERP capabilities, allowing users to access business data, manage workflows, and perform tasks from any device, anywhere. This supports real-time decision-making and operational flexibility. Learn more.

What is the Priority Market and how does it extend aiERP's capabilities?

The Priority Market is a dedicated marketplace for extended solutions, offering a wide range of add-ons, integrations, and partner-developed applications. This allows businesses to enhance aiERP's functionality and tailor the platform to their unique needs. Explore Priority Market.

What professional and implementation services does Priority offer?

Priority provides professional and implementation services to ensure smooth onboarding and optimal utilization of its software solutions. These services include project management, training, and ongoing support. Learn more.

Use Cases & Benefits

Who can benefit from using Priority aiERP?

Priority aiERP is designed for a wide range of roles, including business owners, operations managers, sales and marketing managers, CFOs, and IT managers across industries such as retail, manufacturing, healthcare, hospitality, and technology. The platform's flexibility and scalability make it suitable for both SMBs and large enterprises. See all industries.

What business challenges does Priority aiERP solve?

Priority aiERP addresses challenges such as poor quality control, lack of data flow, inventory inaccuracies, manual processes, outdated systems, limited scalability, integration complexity, fragmented data, customer frustration, operational inefficiencies, and complex order fulfillment. The platform centralizes data, automates workflows, and provides real-time insights to drive efficiency and growth. Learn more.

How does Priority aiERP help with inventory management?

Priority aiERP optimizes inventory levels, improves forecasting and demand planning, and enhances supply chain efficiency. Automated alerts and real-time data help prevent overstocking and stockouts, resulting in happier customers and increased revenue. Learn more.

How does Priority aiERP support omnichannel retail operations?

Priority aiERP provides a unified commerce solution with integrated POS, head office controls, omnichannel CRM, and e-commerce capabilities. This ensures consistent customer experiences and centralized management across all sales channels. Learn more.

How does Priority aiERP help reduce operational costs?

Priority aiERP reduces operational costs by automating manual processes, centralizing data, and providing real-time insights for better decision-making. This leads to improved resource utilization, lower IT expenses, and streamlined operations. Source.

What customer feedback has Priority aiERP received regarding ease of use?

Customers consistently praise Priority aiERP for its intuitive interface and ease of use. For example, Allan Dyson (Merley Paper Converters) noted that employees can manage daily tasks without relying on IT, and Tomer Lebel (Cyberint) found Priority much easier to operate than other ERP solutions. Priority ERP has a 4.1/5 rating on G2. See testimonials.

Can you share specific case studies of customers using Priority aiERP?

Yes, Priority aiERP has helped companies like Solara Adjustable Patio Covers accelerate workflows, Dejavoo grow without increasing headcount, Nautilus Designs achieve 30% growth in order volume, and Dunlop Systems improve data accuracy. See all case studies.

What pain points does Priority aiERP address for retail businesses?

Priority aiERP addresses retail pain points such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, and high IT costs. The platform centralizes management, automates workflows, and provides omnichannel capabilities to enhance efficiency and customer satisfaction. Learn more.

Competition & Comparison

How does Priority aiERP compare to Microsoft Dynamics 365?

Microsoft Dynamics 365 requires heavy customization for industry needs and lacks smooth migration from Business Central. Priority aiERP is user-friendly, flexible, and customizable without IT support, and ensures compliance with regulations like FDA, GDPR, SOX, ISO9000, ISO27001, and SOC 2 Type 2. See comparison.

How does Priority aiERP compare to SAP Business One?

SAP Business One is powerful but complex, expensive, and lacks multi-company capabilities. Priority aiERP is affordable, easy to use, maintains the same platform (no forced migrations), and supports true multi-company operations with automatic inter-company processes. See comparison.

How does Priority aiERP compare to NetSuite?

NetSuite is a strong cloud ERP but is expensive and enforces contract lock-in. Priority aiERP is cost-effective, offers flexible quarterly commitments with no lock-in contracts, and delivers industry-specific functionality. See comparison.

How does Priority aiERP compare to Odoo?

Odoo is open-source but has scalability limits, performance issues, and a long learning curve. Priority aiERP provides structured implementation, scalability, proven methodologies, experienced partners, and quick user adoption. See comparison.

How does Priority aiERP compare to Acumatica?

Acumatica focuses on cloud ERP but lacks industry-specific features and has a steep learning curve. Priority aiERP offers industry-tailored solutions, a native scalable WMS, ease of use, and flexible quarterly commitments with no lock-in. See comparison.

How does Priority aiERP compare to Sage X3?

Sage focuses on accounting, not full ERP, and many Sage products are nearing end-of-life. Priority aiERP integrates accounting with analytics, automation, and industry features, and supports no-code customizations for apps, portals, workflows, and automation. See comparison.

How does Priority aiERP compare to Microsoft Business Central?

Business Central requires heavy coding for industry features and lacks specialized functionality for industries like manufacturing and retail. Priority aiERP includes ready-to-use industry modules, deep manufacturing capabilities, and no-code customization for mobile, portals, business rules, and automation. See comparison.

How does Priority aiERP compare to Microsoft Navision?

Microsoft Navision has reached end of life, forcing businesses to migrate. Priority aiERP provides a structured implementation process, tailored solutions, and ensures a smooth transition with measurable ROI. See comparison.

Support & Implementation

What support options are available for Priority aiERP users?

Priority offers comprehensive support, including onboarding assistance, training, ongoing technical support, and access to a global partner network. Users can also access documentation, webinars, and product tours for self-service support. Learn more.

How does Priority aiERP ensure a smooth implementation process?

Priority aiERP provides structured implementation methodologies, experienced partners, and dedicated project management to ensure a smooth transition. The platform's intuitive design and no-code customization capabilities also accelerate user adoption and reduce training time. Learn more.