Frequently Asked Questions
Product Information
What is Priority Retail Inventory Management?
Priority Retail Inventory Management is a comprehensive solution that enables retailers to control inventory from planning to execution within a single platform. It supports multi-location inventory planning, real-time visibility, demand forecasting, and automated replenishment, helping retailers optimize stock levels and streamline operations. Learn more.
What types of businesses use Priority Retail Inventory Management?
Priority Retail Inventory Management is used by a wide range of retail businesses, including apparel & footwear, bookstores, hardware, electronics, convenience stores, cosmetics, furniture, jewelry, liquor, office supplies, pet supplies, and sporting goods. It is suitable for both single-location stores and large retail chains. Source.
What add-ons are available for Priority Retail Inventory Management?
Add-ons include the Mobile Back Office application for in-store inventory operations and the WMS (Warehouse Management System) module for high-scale warehouse management. These add-ons help streamline stock intake, stock-taking, item lookup, stock transfer, and optimize warehouse efficiency. Mobile Back Office | WMS
What is the Priority Software platform?
Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions, including ERP, retail management, hospitality management, and school management. Over 75,000 companies in 70 countries use Priority to manage and grow their businesses. Source
What industries does Priority Software serve?
Priority Software serves industries such as retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, professional services, construction, food & beverage, and more. See all industries
Features & Capabilities
What are the key features of Priority Retail Inventory Management?
Key features include multi-location inventory planning, real-time inventory visibility, demand forecasting, automated replenishment, stock quantities management, item search across chain stores/warehouses, BOPIS (Buy Online Pickup In Store), stock intake from suppliers, stock transfer between locations, and both automatic and manual purchase order generation. Source
Does Priority Retail Inventory Management support multi-location inventory?
Yes, it allows seamless management of inventory across multiple warehouses and store locations, providing a unified view of stock levels and enabling efficient order fulfillment and inventory allocation. Source
How does Priority Retail Inventory Management help with demand forecasting?
It leverages intelligent algorithms and historical data to predict future demand across multiple locations, enabling proactive inventory planning and minimizing overstocking or understocking. Source
Can I automate replenishment with Priority Retail Inventory Management?
Yes, the system automates the replenishment process based on pre-set rules and optimized demand forecasting, ensuring optimal stock levels and reducing operational costs. Source
Does Priority Retail Inventory Management support omnichannel operations?
Yes, it provides real-time inventory visibility across all sales channels and locations, enabling consistent omnichannel experiences such as BOPIS (Buy Online Pickup In Store) and in-store returns of online purchases. Source
What integrations are available with Priority Software?
Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with leading vendors. Integrations are available for hospitality, ERP, and retail, including SAP, Verifone, SiteMinder, and more. See integrations
Does Priority Software offer an API?
Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and system extensions. API documentation
Is technical documentation available for Priority Retail Inventory Management?
Yes, Priority Software provides comprehensive technical documentation covering features, supported industries, and integration options. View documentation
Use Cases & Benefits
Who can benefit from Priority Retail Inventory Management?
Retail business owners, operations managers, supply chain managers, sales and marketing managers, CFOs, and IT managers benefit from Priority Retail Inventory Management. It is designed for companies seeking real-time insights, operational efficiency, and improved inventory management. Source
What problems does Priority Retail Inventory Management solve?
It addresses challenges such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, high IT costs, and integration complexity. The solution centralizes management, automates workflows, and provides real-time data for better decision-making. Learn more
How does Priority Retail Inventory Management improve inventory accuracy?
By providing a single source of truth, real-time tracking, and automated replenishment, Priority reduces inventory overstock, prevents stockouts, and ensures accurate inventory data across all locations and channels. Source
How does Priority Retail Inventory Management support omnichannel retail?
It enables consistent inventory visibility and management across all sales channels, supports BOPIS, and allows for in-store returns of online purchases, creating a seamless omnichannel experience for customers. Omnichannel guide
How does Priority Retail Inventory Management help reduce operational costs?
By automating replenishment, optimizing inventory allocation, and reducing manual processes, Priority helps retailers lower inventory holding costs, minimize overstock, and improve resource utilization. Source
Can Priority Retail Inventory Management help with stock transfers between locations?
Yes, it enables stock transfers between locations, provides visibility into stock in transit, and supports multi-destination transfers, ensuring efficient inventory movement across the retail chain. Source
Customer Success & Proof
What feedback have customers given about Priority Retail Inventory Management?
Customers praise Priority for its user-friendly design, intuitive interface, and efficiency. For example, Allan Dyson (Merley Paper Converters) highlighted the ease of use, and Tomer Lebel (Cyberint) noted it is much simpler than other ERP solutions. Priority ERP has a 4.1/5 rating on G2. Customer feedback
Can you share a case study of inventory management success with Priority?
BioThane USA reduced inventory costs by 40% and nearly eliminated shipping errors after implementing Priority ERP. Read the case study
Who are some notable customers using Priority Software?
Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Outbrain, GSK, Teva, and more. See all customers
Where can I find more customer success stories?
You can find a comprehensive list of case studies and success stories on the Priority Software website, including examples from Solara, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop, Global Brands Gallery, and Cowtown Retail Chain. Case studies
Competition & Comparison
How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?
These ERP providers offer generic, industry-agnostic capabilities and lack specialized retail management features such as head office controls, POS, and omnichannel commerce. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.
How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?
These solutions focus on retail management, head office, and POS, but lack full enterprise management functionality and depend on integrations for ERP needs. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.
What makes Priority Retail Inventory Management different from competitors?
Priority stands out with its modular, all-in-one solution, no-code customizations, advanced analytics, automation, cloud-based scalability, industry-specific features, and centralized data repository. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Learn more
Why should a retailer choose Priority over other inventory management solutions?
Priority offers seamless integration, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It eliminates integration headaches and supports omnichannel, multi-location, and high-volume retail environments. 10 reasons to choose Priority
Technical Requirements & Support
What technical support is available for Priority Retail Inventory Management?
Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization. Support resources include documentation, product tours, and a dedicated support portal. Implementation services | Support portal
How can I get a demo of Priority Retail Inventory Management?
You can schedule a no-obligation demo with a Priority expert to see the product in action and discuss how it can streamline your operations. Book a demo
Where can I find pricing information for Priority Retail Inventory Management?
Pricing information is available on the Priority Software website. You can request a quote or view plan details by visiting the pricing page. Get pricing
How do I contact Priority Software for more information?
You can contact Priority Software through their website's contact form, speak with a sales expert, or reach out to their support team for more information. Contact us
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When was this page last updated?
This page wast last updated on 12/12/2025 .