Frequently Asked Questions

Product Information

What is Priority Retail Inventory Management?

Priority Retail Inventory Management is a comprehensive solution that enables retailers to control inventory from planning to execution within a single platform. It supports multi-location inventory planning, real-time visibility, demand forecasting, and automated replenishment, helping retailers optimize stock levels and streamline operations. Learn more.

What types of businesses use Priority Retail Inventory Management?

Priority Retail Inventory Management is used by a wide range of retail businesses, including apparel & footwear, bookstores, hardware, electronics, convenience stores, cosmetics, furniture, jewelry, liquor, office supplies, pet supplies, and sporting goods. It is suitable for both single-location stores and large retail chains. Source.

What add-ons are available for Priority Retail Inventory Management?

Add-ons include the Mobile Back Office application for in-store inventory operations and the WMS (Warehouse Management System) module for high-scale warehouse management. These add-ons help streamline stock intake, stock-taking, item lookup, stock transfer, and optimize warehouse efficiency. Mobile Back Office | WMS

What is the Priority Software platform?

Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions, including ERP, retail management, hospitality management, and school management. Over 75,000 companies in 70 countries use Priority to manage and grow their businesses. Source

What industries does Priority Software serve?

Priority Software serves industries such as retail, manufacturing, automotive, healthcare, pharmaceuticals, technology, professional services, construction, food & beverage, and more. See all industries

Features & Capabilities

What are the key features of Priority Retail Inventory Management?

Key features include multi-location inventory planning, real-time inventory visibility, demand forecasting, automated replenishment, stock quantities management, item search across chain stores/warehouses, BOPIS (Buy Online Pickup In Store), stock intake from suppliers, stock transfer between locations, and both automatic and manual purchase order generation. Source

Does Priority Retail Inventory Management support multi-location inventory?

Yes, it allows seamless management of inventory across multiple warehouses and store locations, providing a unified view of stock levels and enabling efficient order fulfillment and inventory allocation. Source

How does Priority Retail Inventory Management help with demand forecasting?

It leverages intelligent algorithms and historical data to predict future demand across multiple locations, enabling proactive inventory planning and minimizing overstocking or understocking. Source

Can I automate replenishment with Priority Retail Inventory Management?

Yes, the system automates the replenishment process based on pre-set rules and optimized demand forecasting, ensuring optimal stock levels and reducing operational costs. Source

Does Priority Retail Inventory Management support omnichannel operations?

Yes, it provides real-time inventory visibility across all sales channels and locations, enabling consistent omnichannel experiences such as BOPIS (Buy Online Pickup In Store) and in-store returns of online purchases. Source

What integrations are available with Priority Software?

Priority Software offers over 150 plug & play connectors, RESTful API, ODBC drivers, SFTP file integration, and embedded integrations with leading vendors. Integrations are available for hospitality, ERP, and retail, including SAP, Verifone, SiteMinder, and more. See integrations

Does Priority Software offer an API?

Yes, Priority Software provides an Open API for seamless integration with third-party applications, enabling custom workflows and system extensions. API documentation

Is technical documentation available for Priority Retail Inventory Management?

Yes, Priority Software provides comprehensive technical documentation covering features, supported industries, and integration options. View documentation

Use Cases & Benefits

Who can benefit from Priority Retail Inventory Management?

Retail business owners, operations managers, supply chain managers, sales and marketing managers, CFOs, and IT managers benefit from Priority Retail Inventory Management. It is designed for companies seeking real-time insights, operational efficiency, and improved inventory management. Source

What problems does Priority Retail Inventory Management solve?

It addresses challenges such as lack of real-time insights, operational inefficiencies, inventory inaccuracies, disconnected customer experiences, high IT costs, and integration complexity. The solution centralizes management, automates workflows, and provides real-time data for better decision-making. Learn more

How does Priority Retail Inventory Management improve inventory accuracy?

By providing a single source of truth, real-time tracking, and automated replenishment, Priority reduces inventory overstock, prevents stockouts, and ensures accurate inventory data across all locations and channels. Source

How does Priority Retail Inventory Management support omnichannel retail?

It enables consistent inventory visibility and management across all sales channels, supports BOPIS, and allows for in-store returns of online purchases, creating a seamless omnichannel experience for customers. Omnichannel guide

How does Priority Retail Inventory Management help reduce operational costs?

By automating replenishment, optimizing inventory allocation, and reducing manual processes, Priority helps retailers lower inventory holding costs, minimize overstock, and improve resource utilization. Source

Can Priority Retail Inventory Management help with stock transfers between locations?

Yes, it enables stock transfers between locations, provides visibility into stock in transit, and supports multi-destination transfers, ensuring efficient inventory movement across the retail chain. Source

Customer Success & Proof

What feedback have customers given about Priority Retail Inventory Management?

Customers praise Priority for its user-friendly design, intuitive interface, and efficiency. For example, Allan Dyson (Merley Paper Converters) highlighted the ease of use, and Tomer Lebel (Cyberint) noted it is much simpler than other ERP solutions. Priority ERP has a 4.1/5 rating on G2. Customer feedback

Can you share a case study of inventory management success with Priority?

BioThane USA reduced inventory costs by 40% and nearly eliminated shipping errors after implementing Priority ERP. Read the case study

Who are some notable customers using Priority Software?

Notable customers include Ace Hardware, ALDO, Adidas, Estee Lauder, Columbia, Guess, Hoka, Toyota, Flex, Dunlop, Outbrain, GSK, Teva, and more. See all customers

Where can I find more customer success stories?

You can find a comprehensive list of case studies and success stories on the Priority Software website, including examples from Solara, Arkal Automotive, Dejavoo, Nautilus Designs, TOA Hotel & Spa, Dunlop, Global Brands Gallery, and Cowtown Retail Chain. Case studies

Competition & Comparison

How does Priority Retail Management compare to ERP competitors like Microsoft, Oracle, Acumatica, and Sage?

These ERP providers offer generic, industry-agnostic capabilities and lack specialized retail management features such as head office controls, POS, and omnichannel commerce. Priority Retail Management delivers a comprehensive ERP suite enhanced for retail, supporting multi-location, omnichannel, and high-volume environments—all in one platform without requiring additional integrations.

How does Priority Retail Management compare to POS and unified commerce providers like Aptos, LS Retail, Retail Pro, Enactor, and Oracle Retail?

These solutions focus on retail management, head office, and POS, but lack full enterprise management functionality and depend on integrations for ERP needs. Priority Retail Management offers an end-to-end solution with ERP, retail management, unified commerce, and POS natively integrated, eliminating costly integrations and ensuring smooth operations across the retail chain.

What makes Priority Retail Inventory Management different from competitors?

Priority stands out with its modular, all-in-one solution, no-code customizations, advanced analytics, automation, cloud-based scalability, industry-specific features, and centralized data repository. It is recognized by Gartner and IDC and trusted by companies like Toyota, Flex, and Teva. Learn more

Why should a retailer choose Priority over other inventory management solutions?

Priority offers seamless integration, a single source of truth, cloud-based scalability, no-code customizations, advanced analytics, automation, and industry-specific features. It eliminates integration headaches and supports omnichannel, multi-location, and high-volume retail environments. 10 reasons to choose Priority

Technical Requirements & Support

What technical support is available for Priority Retail Inventory Management?

Priority Software provides professional and implementation services to ensure smooth onboarding and optimal utilization. Support resources include documentation, product tours, and a dedicated support portal. Implementation services | Support portal

How can I get a demo of Priority Retail Inventory Management?

You can schedule a no-obligation demo with a Priority expert to see the product in action and discuss how it can streamline your operations. Book a demo

Where can I find pricing information for Priority Retail Inventory Management?

Pricing information is available on the Priority Software website. You can request a quote or view plan details by visiting the pricing page. Get pricing

How do I contact Priority Software for more information?

You can contact Priority Software through their website's contact form, speak with a sales expert, or reach out to their support team for more information. Contact us

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Retail Inventory Management

Retail inventory done right

Take control of your inventory from planning to execution with one single solution

Retail Inventory product

Ongoing inventory management

Forecast demand, optimize purchasing, and ensure the right stock is available at the right time and location.

  • Allow multi-location inventory planning
  • Optimize forecasting with seasonality
  • Simplify planning with Open-to-Buy capabilities
  • Make data-driven decisions

Track stock levels across locations and maintain accurate inventory data and smooth operations across sales channels.

  • Manage a single source of truth
  • Prevent stockouts and ensure every customer demand is met
  • Reduce inventory overstock and obsolete inventory costs
  • Optimize multi-location inventory and save inventory allocation costs due to unplanned replenishment.

Access inventory status across all sales channels and locations in real time.

  • Get real time visibility for planning operations and sales
  • Create a consistent omnichannel experience
  • Facilitate Buy Online Pickup In Store (BOPIS)

The keys to efficient inventory management

Central management

Single source of truth

Multi-location inventory management

Real-time inventory visibility

Demand forecasting

Autometed replenishment

Manage planning, control, and visibility with a single unified view to ensure streamlined decision-making, improve coordination between departments, and optimize inventory allocation across the retail chain.

Adapt to changing consumer behaviors, and enhance overall profitability by enabling businesses to respond swiftly and strategically to consumers' demands.

Eliminate integration challenges, data inconsistencies and repeated manual work to align inventory information.

Ensure that all sales channels and decision-makers are using a single verified and accurate set of information.

Seamlessly manage inventory across multiple warehouses and store locations while enabling efficient order fulfillment with a unified view of stock levels across the retail chain.

Ensure COGS is optimized and balances inventory demand and inventory transfer costs.

Track inventory across all locations and channels in real time to make data-driven decisions and prevent stock-outs. 

Allow customers and store assistants to search and verify inventory availability across the different locations and warehouse to satisfy customers' demands and ensure accurate order fulfilment.

Leverage intelligent algorithms and historical data to predict future demand across multiple locations with different demand patterns, enabling proactive inventory planning and minimizing over or understocking.

Automate the replenishment process based on pre-set rules and optimize demand forecasting across different sites with different demand patterns.

Ensure optimal stock levels, eliminate overstock or understocking and reduce operational costs.

With Priority Retail you will enjoy:

icon purple inventory

Complete real-time stock visibility across all stores and warehouses

icon purple logistics

Stock quantities management across multiple locations

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Set and execute replenishment strategies on an individual store level

icon purple traceability

Item search across the chain store/warehouse

icon purple scan

Sell online and pick up in store

icon purple

Intake inventory directly from suppliers and transfer between locations

icon purple priority market

Automatic and manual purchase orders generation from within the system

icon purple wholesale

Transfer stock between locations, view stock in transit, and create multi-destination transfers

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Return online purchases in store

See what Priority can do!

Schedule a no-obligation call with one of our experts to get expert advice on how Priority can help streamline your operations.

retail sales expert

Mobile Back Office application add-on

Handle store inventory operations at the palm of your hand

Streamline store operations and save time with Priority mobile-back-office application. Handle inventory on the store floor and in the stockroom.

  • Stock intake
  • Stock-taking
  • Item lookup
  • Stock transfer

WMS module add-on

Enhance inventory management with high-scale WMS

Optimizes inventory service levels, and boosts warehouse efficiency with a robust solution. Manage and control storage and movement of your inventory across  your retail chain. With WMS, you gain full control of your entire operational process, from the time goods enter your warehouse, until they are distributed to the retail stores or handled for order fulfilment, including the put, pick and replenishment processes. 

See how Priority works for you

Experience our product firsthand